Gerald Hyundai
North Aurora, IL
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1,668 Reviews of Gerald Hyundai
This is by far the best car buying experience I have ever had. I dealt with Tony Scaglione and from the very beginning felt that he was genuine in his interest in helping me get exactly what I was looking fo had. I dealt with Tony Scaglione and from the very beginning felt that he was genuine in his interest in helping me get exactly what I was looking for. I was on a strict budget and he was very understanding of that and worked tirelessly to find me something I felt comfortable buying and liked at the same time. I had searched online for cars that I was interested in and talked to several dealers in this process and Gerald by far stood out among all of them. I was not pressured at any time and Mike was great in explaining everything in detail when it came to the financing part. They were definitely worth the hour drive to get there and I am very glad that I made the decision to buy from them. I absolutely love my car and have already recommended Gerald to a few different people and will continue to do so. I can't say enough good things about the treatment and level of customer service that I received from beginning to end. More
Within the last 30 days, I have purchased two 2013 Hyundai's from Gerald. The first vehicle was a 2013 Santa Fe Sport 2.0T AWD fully loaded. That was 3 weeks ago. I worked with Dany, after contacting Hyundai's from Gerald. The first vehicle was a 2013 Santa Fe Sport 2.0T AWD fully loaded. That was 3 weeks ago. I worked with Dany, after contacting the dealership via instant message over the net. I saw the car in inventory, and wanted it right away. It's a color combo you don't see around much. The car is gorgeous. I asked them over the instant message very directly, what's your best price on this car? Within 5 minutes, they emailed me back, and the price was AMAZING, to say the least. I emailed them back and told them I'm coming in to drive it in an hour. When I arrived they had it washed and ready to drive. The car is everything I could have wanted and so much more. I traded in an 07 Hyundai. Dany and Nick never swayed from the price they offered me via email. The other thing I noticed, these guys are not in the business of the high pressure sales tactics nonsense. At no point did I feel pressured? Nick and Dany worked up a number for my trade in , and we had a deal. Enter Eddie, the finance manager. Eddie's one of those guys you just like right away. Salt of the earth, and no pitches. . He explained everything in great detail without wasting time. These folks know their product line inside and out. Any question I had, was answered in a way that I liked, they are very articulate, across the board. I have to give a nice mention to Mike, he's the guy I communicated with on the instant message. He could not have been more helpful. I ended up working with Dany, because Mike was busy on another deal. This place has a big inventory, and a lot of customers. Oh, and the dealership is gorgeous. So we drive home that night with our new Santa Fe, and we're way beyond thrilled. What an awesome vehicle. A few weeks later I decided it was time to trade in our old second car on something new. I wanted another Santa Fe, but my common sense took control and steered me to look into the 2013 Tuscon LTD. The new design is sharp and the LTD is packed with lots of standard goodies. I emailed Dany requesting pricing on 5 different vehicles. He got back to me exactly when he said he would. Once again, I was blown away on the great prices I was offered. I took a ride out today to test drive the Tuscon LTD and Base SF. I decided on the Tuscon, as it offered a lot of bang for the buck, and is loaded with great features for both convenience and safety. I asked Dany to get some of the paper work done in advance so I could get out of there fast. He, Eddie, and Nick got it all done and made this buying experience a delight. It's very refreshing to go into a car dealership and deal with people that are not only the ultimate professionals, but down to earth and eager to please their customers. It's easy to see why they do such a nice business there. It's the people, the attitude, and the great customer service. I shopped two other dealers, and they weren't even close when it came to the level of really caring. This is my 5th or 6th vehicle purchased from the Gerald Organization. Mr. Gerald should be proud of the team of professionals that represent him and his family. I would also add that the brands they sell are lucky to have such a high class group representing them. If you haven't shopped Gerald, you owe it to yourself to give them a chance. Buying a new vehicle is usually a hassle. At Gerald Hyundai, it's a real pleasure. That's a rare thing in the car business in my experience. Thanks Dany, Eddie, Nick, and Mike. We're thrilled with our new Hyundai's and the deals you made for us. Finally a quick word on the service department. I've only had one visit with them so far, but based on that one experience, the service department is equal to the Sales and Finance departments. Nice people all around. Sorry for the long rambling, but when I'm happy about a buying experience, I like the people who helped me to know. I also want to spread the word to everyone reading this, go to Gerald, you'll be glad you did. More
Joe Zouvas was our Sales person, he did a Excellent Job showing us the many new features of the Tucson and was VERY patient with us in our sales/buying experience. We would Highly recommend Joe!!! The Gen showing us the many new features of the Tucson and was VERY patient with us in our sales/buying experience. We would Highly recommend Joe!!! The General Manger of the Dealership Nick Smilley helped us put together the numbers that made us very satisfied with our purchase. No Pressure at anytime during the Buying process. Thank You for That... If you are Buying a Hyundai you need to see Joe and Nick at Gerald Hyundai. More
Tony took the time to let me test drive the cars I was deciding on. He explained all the options and fully answered my questions. He made sure I was choosing a car that was right for me. After the sale deciding on. He explained all the options and fully answered my questions. He made sure I was choosing a car that was right for me. After the sale he did not rush and explained how everything worked. A lot of technology. He offered a 2nd opportunity to return and review anything. I had trouble programing my garage door opener, when I came back to ask he offered to come to my house and help me with the program. He was great the entire time. I would recommend Gerald and definitely would look for Tony. He even called me to follow up and say hello. More
Gil was the best he found us a model that was in very short supply other dealer's promised but Gil delivered and at a price far below the others. Go to Gerald Hyundai and ask for Gil tell him Jim and Ca short supply other dealer's promised but Gil delivered and at a price far below the others. Go to Gerald Hyundai and ask for Gil tell him Jim and Carol sent you and they love their new Santa Fe. More
I was in no hurry to purchase a car. The first time I walked into the dealership, I met Mike Stoffle. He listened to what I had to say and never tried to push me in any direction. I probably made 4 or mo walked into the dealership, I met Mike Stoffle. He listened to what I had to say and never tried to push me in any direction. I probably made 4 or more trips to the dealership as I was narrowing my choices and deciding what I wanted. On those visits, Mike gave me all the time I needed and answered every question that I had. When it came time to buy, I gave Mike the first chance to find exactly what I wanted. At first, they did not have the car that I wanted on the lot, however , Mike and the rest of the team worked hard to find my car. I was provided a loaner vehicle until they could get my car onto their lot. When I sat down for all the paperwork, Eddie Sparti did a great job of going through all the finance paperwork with me and I felt very comfortable and satisfied when I drove off the lot. Great Job More
The sales man was not pushy, Alex was so friendly and easy to work with. Overall amazing car buying experience. I highly recommend them, the price and car were great!. easy to work with. Overall amazing car buying experience. I highly recommend them, the price and car were great!. More
My visit to Gerald Hyundai was a great experience. Gilbert Nathan's customer service and knowledge of product was outstanding. Mike Chino also went out of his way to make sure my buying experience wa Gilbert Nathan's customer service and knowledge of product was outstanding. Mike Chino also went out of his way to make sure my buying experience was easy and a good one! I love my Sonata and Gilbert and Mike! More
This dealership was superb!. They went over and beyond what customer service is about. Mike Chino and Dean, a new young salesman went out of their way for us to locate a car that was over 300 miles away. what customer service is about. Mike Chino and Dean, a new young salesman went out of their way for us to locate a car that was over 300 miles away. Dean, ended up driving himself to pick it up. We were treated like family. We were welcomed into the dealership and everyone was friendly and warm. The dealership has hard working people with very strong work ethics which is easily visible. We really appreciate all the efforts that were put into getting the new car we were looking for. They would not let us settle for anything less. Thanks much. We also love the quality of the Hyundai Tucson. This is our second Hyundai in 12 years. More
Was very impressed with the level of service and friendliness of sales/finance associates. Would definitely recommend this dealership/salesman to anyone looking for a new car! friendliness of sales/finance associates. Would definitely recommend this dealership/salesman to anyone looking for a new car! More








