Back

Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

Directions

By Type

1,665 Reviews of Gerald Hyundai

October 01, 2020

Took my car into the service department to get routine service done. Jaybee is very knowledgeable in his area of expertise. Took care of everything I needed completed on my car. A+ Robert Kerley More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Oct 05, 2020 -

Gerald Hyundai responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mike Chino General Manager Gerald Hyundai

September 29, 2020

Very pleasant and low pressure buying experience. Gino T. was extremely patient, explaining all of the features that the SantaFe has to offer and has continued to be helpful after my purchase. Very posit More

by Ev
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gino Tzampazis
Oct 02, 2020 -

Gerald Hyundai responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Gino was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Chino General Manager Gerald Hyundai

September 28, 2020

good service experience, they perform an inspection and put me up to date on needed future repairs,that way there are no surprises and keep vehicle on the road safe. More

by jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
abraham, Kevin Langton
Sep 30, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

September 28, 2020

My husband and I each had great experiences over two visits purchasing our new car. The amenities while waiting for my car to be detailed were a nice touch. I expected EVERY employee to properly wear More

by ChristiR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Sep 30, 2020 -

Gerald Hyundai responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

September 27, 2020

Very comfortable no pressure sales experience.Nick was a Very comfortable no pressure sales experience. Nick was a pleasure to work with. Very responsive and great communication.. He did a Excellent job ex More

by Mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Fisnik Shala
Sep 30, 2020 -

Gerald Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Hyundai. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

September 27, 2020

. Excellent service 100% recommended and the person who attended us super kind thanks for his excellent work to Alexis Carmona 👍🏻Very attentive and respectful. Thanks More

by Marisol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Carmona
Sep 30, 2020 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Chino General Manager Gerald Hyundai

September 26, 2020

Purchased my leased vehicle and the process was simple, even though it took an hour and a half to complete all the paper work. In addition, the interest rate on my loan ended up being lower than what was More

by Birdies36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Sep 29, 2020 -

Gerald Hyundai responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Chino General Manager Gerald Hyundai

September 26, 2020

In this age of Covid, I was worried about taking my Santa Fe in for service, I shouldn’t have been. The waiting room was constantly being sanitized after each person and separated properly. They serviced my More

by sarasheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Sep 29, 2020 -

Gerald Hyundai responded

To say thank you is not enough, Sara! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Gerald Hyundai again! Sincerely, Mike Chino General Manager Gerald Hyundai

September 26, 2020

Prompt, friendly service, with attention given to waiting the area for due to Covid-19. I purchased my car, new, from this dealer and have always returned here for service, which has been great. More

by sgilleylenmimi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Reid, Service Advisor, Kevin Langton
Sep 29, 2020 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you! Sincerely, Mike Chino General Manager Gerald Hyundai

September 24, 2020

I bought my Sonata from Hayley Blumhardt. She was absolutely amazing. She answered any question we had any concerns, explained warranties, pricing, etc. She showed many models due to myself not knowi More

by Gracie_calabria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Hayley Blumhardt
Sep 25, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Chino General Manager Gerald Hyundai

...
29
...