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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

September 16, 2020

I got exactly what I wanted and experienced great service here!! Alexis was great and helped to make sure I left with what I came for! More

by tiffanynicoleneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba, Alexis Carmona
Sep 18, 2020 -

Gerald Hyundai responded

Hi Tiffany and thanks for the great feedback! We're very happy that Alexis was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Mike Chino General Manager Gerald Hyundai

September 15, 2020

Well done, excellent and professional Always asking what Well done, excellent and professional Always asking what needs to be taken care of and points out the missing and often overlooked items. Thank you More

by Robert_Huebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Sep 17, 2020 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

September 14, 2020

Great, friendly sales and service staff! I would definitely purchase a car there again. Mike Chino was more than helpful on our vehicle we purchased. More

by dcgears1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Sep 16, 2020 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you and we look forward to seeing you again. Sincerely, Mike Chino General Manager Gerald Hyundai

September 11, 2020

It was a good experience! Sales staff was very knowledgeable and not too pushy. The car is amazing. Came to this dealership because they had a large inventory. More

by Jo9190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, John Khochaba, Pete Mendoza
Sep 15, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

September 11, 2020

This is my second purchase from Gerald Hyundai within 7 years. Both experiences were excellent. Brian York took care of us both times. Very satisfied with Gerald Hyundai. Thank you! More

by Nancy F
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian York
Sep 15, 2020 -

Gerald Hyundai responded

Thank you for leaving us this great review, Nancy. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

September 11, 2020

I arrived at the appointed time and I was taken promptly and given a wait time for the service. Thebwaiting room was clean and provided social distancing. The only issue in the waiting room was that all the More

by Santojms
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Sep 15, 2020 -

Gerald Hyundai responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Chino General Manager Gerald Hyundai

September 10, 2020

Always a pleasure to have help from a great team! Also I could not be more thankful to have Jaybee in the service department there for me !!! More

by si
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Buntang , Michael Chino, Dany Khochaba, Alex Kapouranis, Nick Smiley, Kevin Langton
Sep 11, 2020 -

Gerald Hyundai responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Chino General Manager Gerald Hyundai

September 09, 2020

I have purchased 7 vehicles from Gerald Hyundai and have had all of them serviced there as well. Kevin is an excellent service manager. His team has always been good to me and my family and has serviced our More

by yrlessguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana, Kevin Langton
Sep 09, 2020 -

Gerald Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Mike Chino General Manager Gerald Hyundai

September 05, 2020

the service was fine like usual. this is all i can write the service was fine no need to continue to say it was good More

by artdoty48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service Abe and Jaybee
Sep 09, 2020 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

September 04, 2020

This dealership is excellent to work with. I have bought/leased 3 cars from them. Brian York is an amazing salesman! He has been my salesman for all 3 of my cars. He shows professionalism and liste More

by pj4jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department was a fill in from Gerald Ford, Michael Chino, Brian York
Sep 09, 2020 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

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