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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

September 04, 2020

I always enjoy coming into the service department. The staff is friendly and very welcoming, knowledgeable, and very helpful in explaining the services that should be done. The service was done in the ti More

by J_lutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug- service department
Sep 09, 2020 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

August 31, 2020

Easy, non-pressured sales with Frank, who went above and beyond to find the exact Kona SEL with AWD I wanted in Pulse Red for the price I wanted. He responded via email or phone quickly and efficiently. E More

by Caryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Frank Laurenzana
Sep 03, 2020 -

Gerald Hyundai responded

Congratulations on your new Kona, Caryl! Thank you for taking the time to write about your experience. It's great to know Frank and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Chino General Manager Gerald Hyundai

August 28, 2020

Great service and very nice people. We will be buying more cars, but only from these guys. Every time we visit is pleasant experience. Thanks More

by senadzunic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Sep 02, 2020 -

Gerald Hyundai responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

August 27, 2020

Didn’t think I was ready for a trade but Gerald put together a nice deal that really worked well. Hayley was very helpful, attentive and a pleasure to work with! Great experience, highly recommend! More

by Ed W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Blumhardt
Sep 01, 2020 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Chino General Manager Gerald Hyundai

August 27, 2020

Frank was knowledgeable sales person, answered all my questions. Patient and courteous sales person and managers, talked with 3 different managers through the process. Financing manager explained the ter More

by MLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Frank Laurenzana, Alex Kapouranis
Sep 01, 2020 -

Gerald Hyundai responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Chino General Manager Gerald Hyundai

August 24, 2020

Excellent service excellent experience !Brenden made the Excellent service excellent experience ! Brenden made the new car buying experience easy relaxed and fast! I was also sold by the commitment to the c More

by Jackh2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Brenden Hurd
Aug 27, 2020 -

Gerald Hyundai responded

Jack, thank you for the feedback! We are happy to hear about your positive experience at Gerald Hyundai, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

August 22, 2020

From making the appointment to picking up my car everyone was very cordial and helpful. Good communication about my car needs and I feel safer now when driving. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept. employees
Aug 26, 2020 -

Gerald Hyundai responded

Thank you for putting your trust in Gerald Hyundai! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Mike Chino General Manager Gerald Hyundai

August 20, 2020

I came on the wrong day for my appointment. The service tech said no problem we will get the job done. They were very professional and courteous. When I receive my car later, it was all cleaned and repair More

by dlewis7438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Tzampazis
Aug 21, 2020 -

Gerald Hyundai responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 20, 2020

Always a satisfied experience in both sales and service. This is our third car from Gerald Hyundai. We recommend this group highly for your next new or certified used car. More

by LeaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie and new employee in service. , John Khochaba, Kevin Langton, Donald Houston
Aug 21, 2020 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Subaru of North Aurora and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

August 19, 2020

Very welcoming and friendly. Our sales person was very good and very knowledgable. Not pushy. Worked with us to fit us with the vehicle that fit our needs and price range. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Brenden Hurd, John Khochaba
Aug 21, 2020 -

Gerald Hyundai responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Scott Wolf General Sales Manager Gerald Subaru of North Aurora

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