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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

April 25, 2020

Brittany, Service Adviser was exceptional! Dropped my new car off for regular maintenance, worked with Brittany. Very knowledgeable, helpful and friendly. Only thing that could add to the great More

by John w/ Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Nderim Shala, Kevin Langton
Apr 27, 2020 -

Gerald Hyundai responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brittany does for Gerald Hyundai and our customers. Hope to see you again soon! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 24, 2020

Very honest and easy to work with. Pete took care of me very well and I know I got a great deal on my car. More

by joshjlg
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Apr 28, 2020 -

Gerald Hyundai responded

Thank you for sharing your experience with us, Josh. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 23, 2020

Great service with full attention to personal safety during coronavirus pandemic. Promptly met at assigned appointment time and wait in service area also complied with safe distancing guidelines More

by rogerkahle
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Apr 24, 2020 -

Gerald Hyundai responded

Roger, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 23, 2020

Definately recommend this dealership! This was my first visit to Gerald Hyundai. I found the staff to be very friendly, helpful and professional. I would definitely recommend this dealers More

by pdoede
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Gjinolli, Michael Chino, Brian York
Apr 24, 2020 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 23, 2020

Everything was good. Thanks. Pete did a great job and the finance team were organised and efficient. Hopefully this is the first of many visits. More

by cpheadley
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Pete Mendoza
Apr 24, 2020 -

Gerald Hyundai responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Pete and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 22, 2020

Experiences every owner should expect Family owns 6 Vehicles currently that have all been purchased through Gerald, Mike Chino and team. Everything always goes smoothly and we are taken ca More

by dparry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Kevin Langton
Apr 23, 2020 -

Gerald Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 22, 2020

Excellent service from Kevin Langton and the service team. Plus they kept the waiting socially distant and the length of the work was right on time. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Apr 23, 2020 -

Gerald Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 22, 2020

I love Gerald Hyundai! Amazing experience! Everyone was amazing to work with! This is my second car I’ve got from Gerald Hyundai and I have no regrets. They made sure I was completely comfortable with my d More

by Hannah B
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Brenden Hurd
Apr 23, 2020 -

Gerald Hyundai responded

Thank you for sharing your experience with us, Hannah! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 18, 2020

Always a very good experience at this dealership. Very professional, very honest, which I value. The service department is exceptional. They do the work and tell you the work that needs to be done. More

by kquirk2013
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Apr 21, 2020 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 17, 2020

Our neighbor, Leon Reeder recommended your dealership to us. He said Mike C. was great. Mike C. was knowledgeable, kind, and very easy to work with. Buying a car from him was a very good experience for me. More

by debbie.murray
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba
Apr 22, 2020 -

Gerald Hyundai responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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