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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

May 13, 2020

Great Service Service requested was completed and on time as promised. Always a pleasure to have Hyundai North Aurora Service my Sonata. Friendly, clean, and More

by Vicki S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Brian York
May 15, 2020 -

Gerald Hyundai responded

Vicki, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Gerald Hyundai's Service Department. Regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 09, 2020

Car Shopping Great all around experience. Brenden was a great help. I would recommend anyone looking for a vehicle to go to the Grerald Auto Group. Thank you for More

by jowen5725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
May 12, 2020 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 06, 2020

Good Service as always Professional and thorough performance. I don't mind doing reviews but if you want my answers take them or leave them. I have other things to do th More

by Dawn.Felix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug - always very helpful
May 06, 2020 -

Gerald Hyundai responded

Thank you for the great feedback, Dawn! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 06, 2020

Car check up Great guys! They took the time to explain everything to me that was needed for my car. Always great service and would recommend Gerald Hyundai to e More

by nicolefalcone9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
May 06, 2020 -

Gerald Hyundai responded

Nicole, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 06, 2020

Attentive I have a Genesis G80 with Valet Service. It's the best. Car comes back better than new. Sign a few papers and you're done. More

by jwg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought his initials were B.J. in service.
May 06, 2020 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 02, 2020

Would definitely recommend Gerald Hyundai to anyone looking for a car, me or used. No pressure, knowledgeable and super fair. Will purchase from again and again More

by Lmirkes
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana, John Khochaba
May 06, 2020 -

Gerald Hyundai responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 29, 2020

Excellent!!! Larry Persico was so helpful and excellent to work with! I will always do business with Larry and refer family and friends. Great person More

by Kampkrypel
Recommend Dealer
Yes
Employees Worked With
John Khochaba, Larry Persico
May 01, 2020 -

Gerald Hyundai responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Larry. Please let us know if we can ever help you in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 29, 2020

Car in for head light replacement - short notice. I called early morning and needed to have a head light bulb replaced ASAP. The service department was able to accommodate. We appreciate the your se More

by darlene.wilhelmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Kevin Langton
May 01, 2020 -

Gerald Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 29, 2020

Very knowledgeable and professional, took all necessary time to explain features of car, including technology. No pressure. Options identified and explained. Gerald Hyundai is recommended. More

by mywayhap
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Fisnik Shala
May 01, 2020 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 25, 2020

Friendly and knowledgeable staff I appreciate the fact that I am treated with courtesy each time I have my vehicle serviced, and that any concerns or issues are explained in a straigh More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Peterman.
Apr 27, 2020 -

Gerald Hyundai responded

Thank you for sharing your experience with us, Karen! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

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