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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

December 10, 2016

Great to work with! Frank is an asset to your dealership! He is easy to work with, friendly, respected us and was not pushy, which we appericiated! Buying a car can be s More

by jenjenw2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Dany Khochaba, Frank Laurenzana
Dec 11, 2016 -

Gerald Hyundai responded

Jen, thank you very much for taking your time to leave us a great review! Congratulations on your purchase! We are pleased to hear about your great experience working with Frank! If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 10, 2016

Great Sales person Mr Hurd was the best sales person I have worked with in a very long time, If you go to Geralds ask for Mr B Hued More

by kenjan19700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Dec 11, 2016 -

Gerald Hyundai responded

Ken, we appreciate you taking the time to leave us a great review! We are pleased to hear our staff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 10, 2016

my new santa fe service was good, salesman was attentive and knew the product, gave a tour of the facility and offered refreshments. the facility is clean and relati More

by dstim1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan, Dan Mason
Dec 11, 2016 -

Gerald Hyundai responded

Thanks so much for the nice review and congratulations on your new Santa Fe! We really appreciate this feedback. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 10, 2016

Tucson- Brenden Brenden was thorough and quick to respond to any and all questions and even accommodated multiple people helping me decide without hesitation. He help More

by rich3kandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Dec 11, 2016 -

Gerald Hyundai responded

Rich, thank you for this great review and congratulations on your Tucson. Brenden is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 09, 2016

Best experience ever. All employees great. They were very nice and helpful. Will always buy a hyundai. Thank you Best experience ever. All employees great, will always purchase a Hyundai. Such nice and helpful people. Love my Santa Fe. It is such a great More

by kelly.cartwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Dan Mason, Mike Veto
Dec 11, 2016 -

Gerald Hyundai responded

Thanks for allowing us to help you, Kelly. It is great to hear that you had such a positive dealership experience. The Santa Fe is an excellent choice and we're sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 09, 2016

Happy Customer Great Job EVERYONE and I highly recommend this place to everyone i know, Gerald Hyuandai is where its at and their customer service is out of this wor More

by adisen74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mason, Daniel Comiskey
Dec 11, 2016 -

Gerald Hyundai responded

Thank you for the glowing review, Adisen! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 08, 2016

Good Experience Buying a new car from Gerald is pleasure. Staff is very friendly and spent the time to explain everything, i am happy to take the vehicle on the same More

by chakriatotm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione
Dec 11, 2016 -

Gerald Hyundai responded

Thanks for the great review and congratulations on your new car! Customer satisfaction is our top priority, and we're happy to hear that your car-buying experience with us was so positive! We appreciate your business and look forward to serving you again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 08, 2016

Review Salesman was great. Overall we enjoyed working with him. Car is very good and safe. Walking us through safety features was important. Car meets our ex More

by mark.kloet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
Dec 11, 2016 -

Gerald Hyundai responded

Hello Mark and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 08, 2016

Loving my new Elantra. :) Thanks! My family has always gone to Gerald Hyundai. This is my first time buying my own car instead of a lease. Under the circumstances I had at the time. T More

by lb.chytrowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Dec 11, 2016 -

Gerald Hyundai responded

It was a pleasure to read about your first buying experience working with Genci. Congratulations on your new Elantra! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 08, 2016

In a tough spot after a total loss accident Last weekend, I needed to purchase a car after being in an accident that totaled my last car. I feel that the Gerald Hyundai team that worked with me More

by steelin4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Genci Isa
Dec 11, 2016 -

Gerald Hyundai responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your purchase! We are very glad to hear that your experience with our team has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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