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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

December 07, 2016

My review Mike asked me enough questions to know what I was looking for. The test drive was adequate to my needs. Mike and the sales manager Alex were able to c More

by umpmcun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veto
Dec 08, 2016 -

Gerald Hyundai responded

Congratulations on your new car! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike and Alex was so positive. We hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 07, 2016

Very Satisfied! As a first time car buyer, I was relieved to be walked through everything and all of my options! I drove home knowing I had made the right purchase. More

by jreza1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veto
Dec 08, 2016 -

Gerald Hyundai responded

Thank you for stopping by to leave this incredible review. Congratulations on your purchase! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 06, 2016

The Best Experience I love this dealership and highly recommend it to anyone interested in purchasing a new or used car. I am a repeat customer and will continue to be on More

by zimmerman272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley is the best!, Alex Kapouranis, Genci Isa
Dec 07, 2016 -

Gerald Hyundai responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with us. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 06, 2016

Gerald Reputation The Gerald employees helped me find the right car at the right price for me. The inventory was quite broad, the incentives helped make the price right More

by eroggeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Dany Khochaba, Gilbert Nathan
Dec 07, 2016 -

Gerald Hyundai responded

Thank you for taking the time to write this 5-star review. Congratulations on your purchase! Were glad to hear that we helped you find the right car at the best price possible. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 06, 2016

These guys are top knotch I had an amazing experience these guys took care of everything I am very happy with the experience. Laquan has a good future with this business. More

by wsilmser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, LaQuan Brown
Dec 07, 2016 -

Gerald Hyundai responded

Thank you for the glowing review and congratulations on your purchase! We take pride in our customer service and do whatever we can to have our customers leave happy. We will share your comments with Laquan and our team and we look forward to seeing you at our dealership in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 05, 2016

An OK Deal It was a pleasant experience dealing with Gerald Hyundai and my salesman was very likeable, but I was disappointed in the price for my trade-in vehicl More

by 38rgberg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Dec 07, 2016 -

Gerald Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 02, 2016

Excellent customer service Gerald Hyundai provides a consistently excellent level of service for both vehicles purchase as well as service! They have a variety of vehicles an More

by jessicacarlson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Scaglione, Alex Kapouranis, Daniel Comiskey
Dec 07, 2016 -

Gerald Hyundai responded

Jessica, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience and we are thrilled this has been your experience for both service and sales. We look forward to working with you again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 02, 2016

good car at a great price Although I was given an embarrassingly low offer on the value of my trade in, so low, in fact, they almost lost the sale of the new car, I feel I got More

by ahardekopf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Alex Kapouranis, Patrick McDermott
Dec 07, 2016 -

Gerald Hyundai responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase experience a positive one. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 01, 2016

Excellent Service Never purchased a new car and was unsure what I wanted, however Genci was incredibly helpful with picking out a vehicle that suited me and my needs More

by lisaortega2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Dec 02, 2016 -

Gerald Hyundai responded

Lisa, we appreciate you taking the time to leave us a great review! We are pleased to hear Genci did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 01, 2016

Gerald Hyundai Patrick McDermott was my Sales Consultant, he was extremely knowledgeable, helpful and courteous. He was very thorough in describing the vehicles and More

by gretchen.leider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Mike Veto, Patrick McDermott
Dec 02, 2016 -

Gerald Hyundai responded

Gretchen, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Patrick and Dany were able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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