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Gerald Jones Ford

Augusta, GA

4.7
774 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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774 Reviews of Gerald Jones Ford

March 07, 2018

Service Great customer service, very helpful and friendly. The shuttle home was very helpful. Service done in a timely manner. I would definitely recommend th More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 08, 2018 -

Gerald Jones Ford responded

Sandy, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback! If you have any further questions regarding your vehicle please let us know! Sincerely, The Gerald Jones Ford Team (706) 738-8000

February 28, 2018

Excellent Antonio and Jared at Gerald Jones Ford helped my son and I once again as we purchased our third vehicle in the last seven months. I highly recomm More

by Jcolvin14
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Jared Gay
Mar 01, 2018 -

Gerald Jones Ford responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next vehicle. It's fantastic to know Antonio and Jared helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, The Gerald Jones Ford Team (706) 738-8000

February 28, 2018

Sales and services support I always get super service from my salesman. The service and parts people do excellent work. Whenever I come into the building I am welcomed And emp More

by Carverdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Shannon Saxon
Mar 01, 2018 -

Gerald Jones Ford responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Antonio treated you with the respect you deserve! If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, The Gerald Jones Ford Team (706) 738-8000

February 25, 2018

Wonderful salesman! I had the most wonderful salesman when I went to buy a car last Friday at Gerald Jones Ford. His name is Antonio Dunn and no one has ever been more ac More

by Debbie McNeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Feb 26, 2018 -

Gerald Jones Ford responded

Thank you for your business! We really appreciate you taking the time submit a review. Your feedback is very important to us an we will be sure to give Antonio kudos again.

February 24, 2018

Makes scheduled appt easy and quick. No waiting. Shannon is there to greet us. She is professional,knowledgeable, and welcoming. Love the summary of our visit. Knowledgeable about warranties. Takes t More

by Girlcar/73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Shannon Saxon, Jared Gay
Feb 28, 2018 -

Gerald Jones Ford responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Gerald Jones Ford. We will share your comments with Shannon, and if there is anything more that we can do please come back and see us again. Take care! All the best, The Gerald Jones Ford Team (706) 738-8000

February 11, 2018

Negoshating the price of the car Bent over backwards to help me. They were always so friendly. Took their time and showed me everything about the car. I even liked that they brought a More

by Double A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirmit , Antonio Dunn, Jared Gay
Feb 14, 2018 -

Gerald Jones Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. All the best, The Gerald Jones Ford Team (706) 738-8000

February 04, 2018

Awesome Service Derrick is awesome! He goes way above and beyond for his customers. I’d definitely come back! He made sure I was comfortable and got exactly what I wa More

by Happycustomer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Lee
Feb 06, 2018 -

Gerald Jones Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, The Gerald Jones Ford Team (706) 738-8000

January 14, 2018

I’d definitely come back Everything was handled prior to coming into the dealership since I was not local. They have very competitive prices and above average trade values. Ch More

by Chad C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Daily and Jerry Vest, Kirk Doolittle, Bobby Mixon
Jan 15, 2018 -

Gerald Jones Ford responded

Thanks for the wonderful review of your recent visit at our dealership, Chad. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Gerald Jones Ford Team (706) 738-8000

December 27, 2017

Go to Lou! Our salesman Mr. Smalls is friendly, thorough and gives me just what I ask for regarding my vehicle. He definitely knows his stuff when it comes to More

by Edwina Crump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Dec 27, 2017 -

Gerald Jones Ford responded

Edwina, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Mr. Smalls achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Gerald Jones Ford Team (706) 738-8000

December 24, 2017

Excellent dealership Not only was our sales rep, Bobby Mixon great to deal with. The entire staff were helpful and fun to talk to. We'll definitely be buying our next vehi More

by Happy_ape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle, Bobby Mixon, Troy Snow
Dec 27, 2017 -

Gerald Jones Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, The Gerald Jones Ford Team (706) 738-8000

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