Gerald Jones Ford

Excellent customer service Antonio was very informative and went the extra mile to help me get the car at the price I could afford. Everyone I came in contact with was very help Antonio was very informative and went the extra mile to help me get the car at the price I could afford. Everyone I came in contact with was very helpful and friendly. More

Dealership is a pleasure to work with. Lou Smalls was my salesman. Lou makes sure you're taken care of beyond the sale. Shannon has been my service rep in the past and always excellent in Lou Smalls was my salesman. Lou makes sure you're taken care of beyond the sale. Shannon has been my service rep in the past and always excellent in the service she provides. For my last service, I met Eric, a younger gentleman. He was superb in his customer care and patience. My experience was beyond words. Hats off to you, Eric! Note: Please add Eric's name/photo to your list of employees, thanks! More

Satisfied car buyer The entire dealership is friendly, courteous, and professional. my experience with Salesman John Bowers was the best car buying experience I have ev The entire dealership is friendly, courteous, and professional. my experience with Salesman John Bowers was the best car buying experience I have ever had. He is an asset to the company. More

2017 Explorer XLT Very friendly staff and Lou Smalls got me a good deal on my new Ford. I've know Lou for over 20 years. He is great salesman. Very friendly staff and Lou Smalls got me a good deal on my new Ford. I've know Lou for over 20 years. He is great salesman. More

Great customer Service Kurt is absolutely the best! Great Deal, Wonderful Car buying experience! I would definitely recommend buying from this dealer! It was the easiest Kurt is absolutely the best! Great Deal, Wonderful Car buying experience! I would definitely recommend buying from this dealer! It was the easiest buying experience I have ever had! Glenn McCall was knowledgeable and professional! More

VERY SATISFIED NEW VEHICLE OWNER We came with the hopes of buying a vehicle that would meet our needs. We found one that exceeded our hopes. The salesman was professional, courteous We came with the hopes of buying a vehicle that would meet our needs. We found one that exceeded our hopes. The salesman was professional, courteous, and, when we explained our needs, did his best to meet them. He even realized that we had extra needs that his company could meet, suggested it, and offered to install it personally if we bought it (number entry pad), which he did the next day. We came away a very satisfied customer. More

Got two vehicles Andrew handled professionally and promptly to get me what I wanted and on my way. Spent the time to explain features on both vehicles purchased Andrew handled professionally and promptly to get me what I wanted and on my way. Spent the time to explain features on both vehicles purchased More

Car Purchase Very welcoming atmosphere. Friendly and courteous staff, they always make us feel at home and are a pleasure to do business with. We will continue to Very welcoming atmosphere. Friendly and courteous staff, they always make us feel at home and are a pleasure to do business with. We will continue to recommend this business to our family and friends. More

Great service! The concierge, Bobby, was friendly and accommodating-making sure the issue with the car was handled completely and correctly, while addressing conveni The concierge, Bobby, was friendly and accommodating-making sure the issue with the car was handled completely and correctly, while addressing convenient for us (delivered our car to our home!). More

Poor quality for years of experience with this dealership Have had a lease for three years with ford. The service department has always been slow, they routinely ignore my presence and what seems to take five Have had a lease for three years with ford. The service department has always been slow, they routinely ignore my presence and what seems to take five minutes of true work routinely turns into a 2 hour visit. I have seemingly been ignored and patronized for what equates to presence of my female gender. Do not use Gerald Jones ford if you would like to have a pleasant customer experience, or helpful service, particularly if you're a women. More