Gerald Jones Ford

Treated like family I love your people and I highly trust your mechanics! And my van was even vacuumed, wonderful service, thank you! I will definety come back. I love your people and I highly trust your mechanics! And my van was even vacuumed, wonderful service, thank you! I will definety come back. More

The extra mile I had a great experience at Gerald Jones Ford. I didn't have an appointment but stopped in on my lunch break. They were able to get me in for an oil c I had a great experience at Gerald Jones Ford. I didn't have an appointment but stopped in on my lunch break. They were able to get me in for an oil change and out in less then an hour. Love the new store too. So much better then the previous store and all the staff really made me feel welcome. I even had a chance to test drive a new truck while I waited. No pressure to buy just a great experience. I will definitely buy from Gerald Jones when my lease is up. Thanks Shannon in service. More

OUTSTANDING Bobby Mixon picked up my 2017 Lincoln MKC for routine service..came to my place of business on time and returned my vehicle earlier than expected..han Bobby Mixon picked up my 2017 Lincoln MKC for routine service..came to my place of business on time and returned my vehicle earlier than expected..hands downs best experience ever..Spoke with Shannon Saxon, my service advisor, and she assured me that every thing was ok with my vehicle..My MKC was returned to me cleaner than it left...Can't say enough about the great people at Gerald Jones Ford Lincoln!!! More

Tires I purchase four brand new tires from them and the services was outstanding. They have great prices and Shannon Saxon take great care of me during my v I purchase four brand new tires from them and the services was outstanding. They have great prices and Shannon Saxon take great care of me during my visit. More

New buyer It was a good experience being it was my first attempt to purchase a car. I have a better understanding on how car shopping works It was a good experience being it was my first attempt to purchase a car. I have a better understanding on how car shopping works More

Always Satisfied !!!! I always bring my vehicle to Shannon Saxon & have never been disappointed. She is always courteous, knowledgeable & helpful. I wouldn't trust the SB w I always bring my vehicle to Shannon Saxon & have never been disappointed. She is always courteous, knowledgeable & helpful. I wouldn't trust the SB with anybody else!! More

OUTSTANDING!!!! No pressure from a pushy salesperson. What was agreed to in the pre-sale conservation was satisfied with no attempts to reverse the sale standards. No pressure from a pushy salesperson. What was agreed to in the pre-sale conservation was satisfied with no attempts to reverse the sale standards. More

From out of town, there was no reason to worry. My wife and I were traveling when our 2006 Ford, F-350 Power Stroke started to overheat while towing our 5th wheel. Needless to say I was a little ne My wife and I were traveling when our 2006 Ford, F-350 Power Stroke started to overheat while towing our 5th wheel. Needless to say I was a little nervous since I was from out of town. Once I arrived at the dealership I explained the problem and the guys were able to work us in that day. They did not have a new Ford radiator in stock, but they were able to have it the following morning. They let us camp in their dirt lot that evening. Very pleased with the service we received. There was no reason to worry. They took care of us and did everything right. David the Truck Shop Manager has eight mechanics; just a great bunch of guys who take pride in their work. Thank you! More

Fantastic service!! Wonderful dealership. I definitely recommend them to everyone. Everyone was so friendly and respectful. My salesmen Antonio Dunn did a Fantastic job i Wonderful dealership. I definitely recommend them to everyone. Everyone was so friendly and respectful. My salesmen Antonio Dunn did a Fantastic job in getting me a vehicle. He was very attentive and respectful and made sure that I was satisfied with my vehicle. More

Excellent Customer Service Excellent customer service. I dropped off my vehicle for an oil change, without an appointment, on a Saturday morning. They gave me a free round trip Excellent customer service. I dropped off my vehicle for an oil change, without an appointment, on a Saturday morning. They gave me a free round trip shuttle service to and from my home. They finished the work hours before I expexted to get my vehicke back. The employees are very friendly and professional! I highly recommend this dealership! More