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Gerald Jones Ford

Augusta, GA

4.7
774 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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774 Reviews of Gerald Jones Ford

October 14, 2013

John Bowers made the purchase of our truck effortless. My husband and I told him what we were looking for and he immediately matched us up with our F350. What I appreciate the most about Mr. Bowers is his pr More

by MarcieSweeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 15, 2013 -

Gerald Jones Ford responded

Marcie, thank you for sharing your recent experience with Bobby Jones Ford Lincoln! We are very happy to hear that John was able to go above and beyond your expectations while finding the perfect truck for you and your husband. We are glad to hear that by getting an excellent value on your truck John helped you and your husband launch RDS Auto Transport. We appreciate your kind words for John and Bobby Jones and please let us know if there is anything we can assist you with in the future.

October 14, 2013

Shannon is simply amazing and a great help!! She worked hard to return our calls and keep us in the loop as to what was going on with our vehicle! More

by Jsande1108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 15, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent service visit to Bobby Jones Ford Lincoln! We are glad to hear that Shannon is able to provide you with an excellent service experience while letting you know exactly what is being serviced on your vehicle and when it will be ready. We appreciate your business and let us know if there is anything we can assist you with in the future.

October 13, 2013

Bobby was great. He listened to what we needed and got us into the right car. I was not what I wanted but Bobby showed us it was what we really needed. I could not be more impressed with his friendlines More

by PantherGirl93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience with Bobby Jones Ford Lincoln! We are very pleased to hear that Bobby was able to provide you with a first class car buying experience while finding the vehicle that would be perfect for you. We appreciate your kind words and recommendation and look forward to serving you in the future.

October 13, 2013

My salesperson (Martin Taylor) was very helpful and friendly, he went above and behond the normal job duties of a salesman to make sure i found the car i liked. We test drove several vehicles until we More

by econnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent visit to Bobby Jones Ford Lincoln! We are happy to hear that Martin was able to exceed your expectations and provide you with a first class car buying experience while eventually finding the vehicle that was perfect for you. We appreciate your recommendation of Martin and Bobby Jones and look forward to continuing to serve you in the future. Enjoy your new Mustang!

October 13, 2013

shannon is very knowledgeable and helpful. she goes out of her way to help with what ever she can. she has been our service advisor for many years. More

by fordf250gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are happy to hear that Shannon is continually able to provide you with excellent service experiences every time you visit her. We appreciate your continued business and look forward to continuing to serve you in the future.

October 13, 2013

My salesman was John Bowers. He was very knowledgeable and friendly. I told him what we wanted and what our budget was. He steered us to vehicles that were great and were in our budget. He is an awesome More

by mikemcfeeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent visit to Bobby Jones Ford Lincoln! We are glad that John was able to provide you with an excellent car buying experience while finding the perfect vehicle for you that fit into your budget. We appreciate you recommendation of John and please let us know if there is anything we can assist you with in the future.

October 11, 2013

Shanon is the only person i get to handle my vehicle. If there ever a problem she will call me right away explain the issue and have the guys have it fixed before i come get the car. More

by mustanggirl289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your service visits to Bobby Jones Ford Lincoln! We are happy to hear that Shannon is able to continually exceed your expectations and provide you with excellent service experiences. We appreciate your kind words about Shannon and look forward to continuing to serve you in the future.

October 11, 2013

Shanon is always very helpful and knows her stuff when it comes to cars. She is also the only service attendant that will call you when you car is ready. More

by lilponie2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are pleased that Shannon is continually able to provide you with excellent service experiences every time you visit her. We appreciate your business and look forward to continuing to serve you in the future.

October 11, 2013

I brought in my 2004 F150 for a shortage in my window switch. He took a look at my door and gave me a good estimate. He took the time too check it out for me as I was late picking up my kids and the rain More

by BradJordon2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2013 -

Gerald Jones Ford responded

Brad, thank you for letting us know about your recent service visit to Bobby Jones Ford Lincoln! We are pleased to hear that Carlos was able to exceed your expectations and provide you with an excellent service experience. We appreciate your kind words and recommendation of Carlos and Bobby Jones and look forward to serving you in the future.

October 11, 2013

I called Bobby Jones Ford in Augusta looking for a quality used car. I was placed into the responsible hands of John Bowers. He was able to show me a great selection of vehicles and on short notice More

by bdiefenbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Diefenbach, John Bowers
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience with Bobby Jones Ford Lincoln! We are very happy to hear that John was able to provide you with an excellent car buying experience from start to finish. We are glad you were able to find the perfect vehicle for you in a timely and professional manner. We appreciate your recommendation and look forward to assisting you in the future.

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