
Gerald Kia of Matteson
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Upon arriving at the dealer, I was greeted by the service tech. Who explained everything and all pricing. Very professional, offered me a ride home, which I accepted. I also got a ride back to the dealer. Th tech. Who explained everything and all pricing. Very professional, offered me a ride home, which I accepted. I also got a ride back to the dealer. The main problem is this is where phone calls go to die. Had to call four or five times just to get through. It for you to service and after about three tries it disconnects you and tells you they’ll call you back, which never happens. That’s the only reason you did not get a five star. I believe that the dealership is understaffed. As a lot of businesses are going through that. So I completely understand. But this is a review so those are my issues. My car was fixed, it was clean no complaints about that. More
Great location, Very convenient for me to bring my car in for service. Nice amenities at the dealer, And the service department was definitely top quality. for service. Nice amenities at the dealer, And the service department was definitely top quality. More
Hi I recently purchased a vehicle from Kia and I am in love with it the customer service was amazing. love with it the customer service was amazing. More
They are practical with the repairs and I don't feel like they try to hustle me. If something isn't needed they don't do it. they try to hustle me. If something isn't needed they don't do it. More
I made an appointment to have my car serviced and am very satisfied with the evaluation of the problem and the completion of the work in a timely manner. I will return in the future for routine maintenance. satisfied with the evaluation of the problem and the completion of the work in a timely manner. I will return in the future for routine maintenance. More
Juan and the others were very nice and professional. They gave us the help we needed to find a good vehicle. They gave us the help we needed to find a good vehicle. More
Orlando was great to work with. He was very patient with us. It took several days to decide on the car. He was very patient with us. It took several days to decide on the car. More