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Gerald Kia of Matteson

Matteson, IL

4.4
570 Reviews
Call Dealership (708) 720-8999

5501 Miller Cir Dr

Matteson, IL

60443

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570 Reviews of Gerald Kia of Matteson

August 29, 2025

The service was fast & accurate. The staff were pleasant. The waiters time eas less than I was told & that was appreciated. I was also able to schedule my appointment for the very More

by Danae B
Recommend Dealer
Yes
Employees Worked With
Chris
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August 28, 2025

The employee was very nice and polite to the customer, very helpful in making sure that the customer understood what she was signing. The customer was very please with her personality and the way she hand More

by dorislouiselittle1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela
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Aug 28, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful review, Doris! We truly appreciate your kind words about our employee's helpfulness and professionalism. It’s fantastic to hear that you had a positive experience at Gerald Kia of Matteson. We look forward to assisting you again in the future when you're ready to purchase your next vehicle! Sincerely, The Team at Gerald Kia of Matteson

August 28, 2025

It was a quick visit. I didn't have to wait long It was a good experience More

by KEANNARICHARDS
Recommend Dealer
Yes
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Aug 29, 2025 -

Gerald Kia of Matteson responded

Thank you for your review, Keanna! We're glad to hear that you had a quick visit and a good experience at Gerald Kia of Matteson. We strive to make every visit efficient and pleasant. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

August 27, 2025

The Dealership was very clean… friendly and well staffed. Also a nice selection of vehicles. More

by MGUT3384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you found Gerald Kia of Matteson to be clean and well-staffed, and that you enjoyed our selection of vehicles. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 27, 2025

This dealership is great and always gives great customer service! I’ve been purchasing cars at this dealership for ten years and i always leave very satisfied. Mary did an amazing job helping me to leave wi More

by Coreylaster8715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary , Juan Parra, Aaron Carter, Shamir Turner
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Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your kind words, Corey! We truly appreciate your loyalty to Gerald Kia of Matteson over the past ten years. It’s wonderful to hear that Mary provided you exceptional service in helping you find the vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 27, 2025

Got out of there fast with a sweet deal on my new car. Dealership has a great vibe. More

by marybethn1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Parra
Report | Print
Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your review, Mary Beth! We're thrilled to hear you had a great experience at Gerald Kia of Matteson and found a sweet deal on your new car. We strive to create a welcoming atmosphere and are glad you felt the positive vibe. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

shelly was very professional and helpful. I always like coming to get my Kia serviced here More

by krausgeorge9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shelly in service depearment
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Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that Shelly provided you with professional and helpful service at Gerald Kia of Matteson. We appreciate your loyalty and look forward to seeing you again for your Kia's next service! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

Made appointment took me right a way fixed some issues and ordered a part for warranty More

by becker.fred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino, Aaron Carter, Shamir Turner
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Aug 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your review, Fred! We appreciate your positive feedback regarding your recent experience at Gerald Kia of Matteson. We're glad to hear that we were able to assist you promptly with your appointment and address the warranty part for you. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

Pete communicated very well, would have liked a loaner to use for the day since the repairs took all day More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete from Service
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August 26, 2025

I always experience great customer service at Gerald of Kia Matteson. Shelly goes above and beyond every visit! More

by Crudupquinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly, Shamir Turner
Report | Print
Aug 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you consistently experience great customer service at Gerald Kia of Matteson. Shelly is indeed a valuable member of our team, and we're glad to know she has made a positive impact during your visits. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

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