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Gerald Kia of Matteson

Matteson, IL

4.4
570 Reviews
Call Dealership (708) 720-8999

5501 Miller Cir Dr

Matteson, IL

60443

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570 Reviews of Gerald Kia of Matteson

August 26, 2025

shelly was very professional and helpful. I always like coming to get my Kia serviced here More

by krausgeorge9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shelly in service depearment
Report | Print
Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that Shelly provided you with professional and helpful service at Gerald Kia of Matteson. We appreciate your loyalty and look forward to seeing you again for your Kia's next service! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

Excellent customer service; provides shuttle service within area; excellent maintenance. I have No complaints! Great! More

by Windglon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Aug 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and maintenance at Gerald Kia of Matteson. It's great to know that our shuttle service also met your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

Made appointment took me right a way fixed some issues and ordered a part for warranty More

by becker.fred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino, Aaron Carter, Shamir Turner
Report | Print
Aug 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your review, Fred! We appreciate your positive feedback regarding your recent experience at Gerald Kia of Matteson. We're glad to hear that we were able to assist you promptly with your appointment and address the warranty part for you. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

I always experience great customer service at Gerald of Kia Matteson. Shelly goes above and beyond every visit! More

by Crudupquinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly, Shamir Turner
Report | Print
Aug 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you consistently experience great customer service at Gerald Kia of Matteson. Shelly is indeed a valuable member of our team, and we're glad to know she has made a positive impact during your visits. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

August 25, 2025

Always good experience when dealing with Shelly ! She always makes sure everything is done right ! More

by Desire52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Shelly
Report | Print
Aug 25, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your review! We're happy to hear that you always have a good experience with Shelly at Gerald Kia of Matteson. We appreciate you taking the time to share your feedback, and we look forward to seeing you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 24, 2025

Nice to be greeted by name by service personnel. Nice that service is explained and I am asked for permission to perform before any is done. More

by galllant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Aug 25, 2025 -

Gerald Kia of Matteson responded

Thank you for your review! We’re pleased to hear that you appreciated the personalized service and communication during your visit to Gerald Kia of Matteson. It's our goal to ensure that you feel valued and informed throughout the process. We look forward to seeing you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 24, 2025

Customer service is great, wait time isn’t so bad. And it’s not far from my home: More

by marioamos56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
Report | Print
Aug 25, 2025 -

Gerald Kia of Matteson responded

Thank you, Mario! We at Gerald Kia of Matteson appreciate your feedback about our customer service and are glad to hear that the wait time was manageable for you. It's great to know we’re conveniently located for you. We look forward to serving you again in the future. Sincerely, The Team at Gerald Kia of Matteson

August 23, 2025

They are wonderful to me they went above and beyond to help me.. thank you More

by carlielove1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando and Dwayne
Report | Print
Aug 24, 2025 -

Gerald Kia of Matteson responded

Thank you so much, Carlie! We appreciate your feedback and are glad to hear that our team at Gerald Kia of Matteson went above and beyond to assist you. We look forward to serving you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 22, 2025

Excellent service with care on time service explain paperwork I will refer kia to family and friends More

by JOC.171LIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bucey, Andrew Vela
Report | Print
Aug 23, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced excellent service and appreciated our timely assistance and thorough explanation of the paperwork. Your willingness to refer Gerald Kia of Matteson to family and friends means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 22, 2025

I highly recommend Gerald Kia of Matteson for serving your car repairs. They are professional and efficient with consistent updates on your car. More

by deanndrasmith
Recommend Dealer
Yes
Employees Worked With
I Thank Peter Szulc, Alex Pietrzk and John Huff for serving and repairing car and gor keeping informef on the progress of my car. Great Job!
Report | Print
Aug 23, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful recommendation, Deann! We're thrilled to hear that you found Gerald Kia of Matteson professional and efficient during your car repairs. Our team appreciates your kind words and looks forward to assisting you again in the future. Please don't hesitate to share your experience with others! Sincerely, The Team at Gerald Kia of Matteson

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