Gerald Kia of Matteson

Easy check in for service appointment. It is nice that they provide free coffee and bottle water while you wait for your vehicle to be serviced. I suggest to add something for people who b It is nice that they provide free coffee and bottle water while you wait for your vehicle to be serviced. I suggest to add something for people who bring their kids during service appointment. Something like coloring book or puzzle would be good. Also, wish you still mail out discount coupons for services. I haven't received them lately. More

The services was great per usual. Quick and fast. I will continue to come to this location for service Quick and fast. I will continue to come to this location for service More

The Service manager named Chris chastised an employee in front of me. It made me feel uncomfortable. That action by a manager in front of a customer was very unprofessional. It left a bad impression . front of me. It made me feel uncomfortable. That action by a manager in front of a customer was very unprofessional. It left a bad impression . More

Service Advisor Shelly and Service Technician Johnny stayed an hour past their schedule to accommodate me with a flat tire issue. I ended up buying 4 new tires! stayed an hour past their schedule to accommodate me with a flat tire issue. I ended up buying 4 new tires! More

This dealership stands by every cars they sell. We had a slight issue with a purchase 45 days ago and this dealership went above and beyond to make things right. We had a slight issue with a purchase 45 days ago and this dealership went above and beyond to make things right. More

Great Service really appreciate the service technicians and Shelly for always helping me thank tou and Shelly for always helping me thank tou More

Chris from customer service was really helpful better then most. Chris is the one to go too. then most. Chris is the one to go too. More

Enjoy working with my salesman. The process was pretty lengthy, but it could be that they were just very busy and everybody wanted to purchase a New or Used Kia from Gerald Kia of M The process was pretty lengthy, but it could be that they were just very busy and everybody wanted to purchase a New or Used Kia from Gerald Kia of Matteson. I am very happy with my purchase!!! More

Peter in service was great! Excellent service! Highly recommended , will definitely be coming back. B.e. Excellent service! Highly recommended , will definitely be coming back. B.e. More

Got us stuff we didn't talk about He gave us a interior and undercoating plan we didn't talk about he didn't tell us about what it cost and undercoating plan we didn't talk about he didn't tell us about what it cost More