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Gerald Kia of Matteson

Matteson, IL

4.4
570 Reviews
Call Dealership (708) 720-8999

5505 Auto Ct

Matteson, IL

60443

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570 Reviews of Gerald Kia of Matteson

August 27, 2025

This dealership is great and always gives great customer service! I’ve been purchasing cars at this dealership for ten years and i always leave very satisfied. Mary did an amazing job helping me to leave wi More

by Coreylaster8715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary , Juan Parra, Aaron Carter, Shamir Turner
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Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your kind words, Corey! We truly appreciate your loyalty to Gerald Kia of Matteson over the past ten years. It’s wonderful to hear that Mary provided you exceptional service in helping you find the vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 27, 2025

The Dealership was very clean… friendly and well staffed. Also a nice selection of vehicles. More

by MGUT3384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you found Gerald Kia of Matteson to be clean and well-staffed, and that you enjoyed our selection of vehicles. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

shelly was very professional and helpful. I always like coming to get my Kia serviced here More

by krausgeorge9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shelly in service depearment
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Aug 27, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that Shelly provided you with professional and helpful service at Gerald Kia of Matteson. We appreciate your loyalty and look forward to seeing you again for your Kia's next service! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

I always experience great customer service at Gerald of Kia Matteson. Shelly goes above and beyond every visit! More

by Crudupquinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly, Shamir Turner
Report | Print
Aug 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear that you consistently experience great customer service at Gerald Kia of Matteson. Shelly is indeed a valuable member of our team, and we're glad to know she has made a positive impact during your visits. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

Excellent customer service; provides shuttle service within area; excellent maintenance. I have No complaints! Great! More

by Windglon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Aug 26, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and maintenance at Gerald Kia of Matteson. It's great to know that our shuttle service also met your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 26, 2025

Pete communicated very well, would have liked a loaner to use for the day since the repairs took all day More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete from Service
Report | Print
August 25, 2025

Always good experience when dealing with Shelly ! She always makes sure everything is done right ! More

by Desire52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Shelly
Report | Print
Aug 25, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your review! We're happy to hear that you always have a good experience with Shelly at Gerald Kia of Matteson. We appreciate you taking the time to share your feedback, and we look forward to seeing you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 24, 2025

Nice to be greeted by name by service personnel. Nice that service is explained and I am asked for permission to perform before any is done. More

by galllant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Aug 25, 2025 -

Gerald Kia of Matteson responded

Thank you for your review! We’re pleased to hear that you appreciated the personalized service and communication during your visit to Gerald Kia of Matteson. It's our goal to ensure that you feel valued and informed throughout the process. We look forward to seeing you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 24, 2025

Customer service is great, wait time isn’t so bad. And it’s not far from my home: More

by marioamos56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
Report | Print
Aug 25, 2025 -

Gerald Kia of Matteson responded

Thank you, Mario! We at Gerald Kia of Matteson appreciate your feedback about our customer service and are glad to hear that the wait time was manageable for you. It's great to know we’re conveniently located for you. We look forward to serving you again in the future. Sincerely, The Team at Gerald Kia of Matteson

August 23, 2025

They are wonderful to me they went above and beyond to help me.. thank you More

by carlielove1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando and Dwayne
Report | Print
Aug 24, 2025 -

Gerald Kia of Matteson responded

Thank you so much, Carlie! We appreciate your feedback and are glad to hear that our team at Gerald Kia of Matteson went above and beyond to assist you. We look forward to serving you again soon. Sincerely, The Team at Gerald Kia of Matteson

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