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Gerald Kia of Naperville

Naperville, IL

3.2
553 Reviews

1661 Aurora Ave

Naperville, IL

60540

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553 Reviews of Gerald Kia of Naperville

October 26, 2014

momma's new ride My family and i had an overall great experience. Quentin, Kenneth, Ryan and Curtis were all very professional. We appreciate their hands on personable More

by rojo2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Quentin Stanley
Oct 27, 2014 -

Gerald Kia of Naperville responded

I am very happy to hear that your overall experience with us has been efficient and pleasant. Quentin, Kenneth, Ryan and Curtis take customer service very seriously and I'm thrilled to know that you are satisfied with your services. If you have any questions, please feel free to give me a call. I look forward to working with you again. Best regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

October 19, 2014

Quentin & Ryan made our car buying experience exceptional! Quentin greeted us at the door as we arrived at the Kia dealership and immediately put us at ease. He listened very well to what our needs and desires More

by JamSam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 20, 2014 -

Gerald Kia of Naperville responded

I sincerely thank you for going out of your way to write this review about Gerald Kia of Naperville. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer and I’m glad that Quentin and Ryan were able to provide you that. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Best regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

October 13, 2014

Best car buying experience ever This was the best car buying experience we ever had. We dealt with Quentin Stanley and Ken Moy. Both were very friendly and helpful. You could tell th More

by crizzo411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 14, 2014 -

Gerald Kia of Naperville responded

Thank you for this excellent review! We really appreciate you leaving us your input. We are very pleased to hear that Quentin and Ken could make your car shopping experience so pleasurable and stress free. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. We cannot thank you enough for your wonderful review of Gerald Kia of Naperville and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

October 13, 2014

Great Dealership Roy and Ken were very professional and made us a nice deal. We love the Optima and the dealership facility is bright,modern and spacious. More

by nobel.chen.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2014 -

Gerald Kia of Naperville responded

Thanks for the great review! We appreciate the feedback and are pleased that your vehicle purchase experience with Roy and Kevin was a great deal. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you love yours. Congratulations on your new Optima! We look forward to seeing you again. Best regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

October 12, 2014

Spectacular, Good Environment, Awesome I usually can not stand going into dealership but with Quentin Stanley I did not have a terrible experience. He was very friendly and helpful. I will More

by megrose28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 13, 2014 -

Gerald Kia of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to provide you with a memorable experience. We're glad to hear that Quentin was friendly and helpful to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for the recommendations. Feel free to call or stop by if there is anything else we can do for you. Warm regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

October 09, 2014

Rio LX Rolan was very professional and knowlageable about the Rio. tjis is our second Kia, Sedona 2009. He treated the sale to the point without being pus More

by 6306242924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2014 -

Gerald Kia of Naperville responded

Thank you and congratulations on your purchase! We are so very pleased that Rolan could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Sedona 2009! Please remember that we're always here to assist you with any future auto needs. Kind regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

October 09, 2014

Q is the best! I just bought a Kia sportage and had the pleasure of working with Quentin! He was knowledgable and very personable! He kept me laughing the entire tim More

by SoccerchickLO89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 10, 2014 -

Gerald Kia of Naperville responded

I sincerely thank you for going out of your way to write this review about Gerald Kia of Naperville. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy and it’s good to hear that Quentin was able to provide that. We try to create that environment for each and every customer. I hope you enjoy your new Kia sportage. If you have any further needs, please come back to see us. Best regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

August 29, 2014

Q was AWESOME to work with! My husband and I had been thinking about getting a second car for quite some time. We made Kia our first stop in the process to look and see what our More

by lkolzow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Sep 02, 2014 -

Gerald Kia of Naperville responded

It was a pleasure to read about your second car buying experience at Gerald Kia of Naperville. Congratulations on your Rio EX! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Quentin was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Warm regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

August 20, 2014

Love the Soul "whole-shebang" and Quentin! We love the Soul fully loaded. Fun Spacious perfect for traveling and fishing. Not to mention the cute profile. Looking forward to cruising in style! More

by Fan of Soul
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Quentin Stanley
Sep 02, 2014 -

Gerald Kia of Naperville responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Quentin was able to meet your needs. At Gerald Kia of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the sales experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

August 16, 2014

Suzie was great to work with, very happy with our Rio Suzie sold us our Kia Rio back in October of 2013. Even thought it was a sub-compact she treated the sale as if I was buying a high-end luxury car. Sh More

by Tim Steele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzie Gonnerman
Aug 18, 2014 -

Gerald Kia of Naperville responded

Tim thanks so much for this 5-star review about your sales experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that Suzie has shown you her commitment to this. We hope to work with you again in the future for any of your automotive needs! Kind regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

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