Gerald Kia of Naperville
Naperville, IL
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553 Reviews of Gerald Kia of Naperville
Not your average car buying experience! I have never felt as comfortable & confident with a car buying transaction as I did with Gerald Kia. Quentin & Anthony made my husband & I feel confi I have never felt as comfortable & confident with a car buying transaction as I did with Gerald Kia. Quentin & Anthony made my husband & I feel confident that we were getting a great deal. I love my new 2015 Kia Sorento. It has all the bells & whistles you can think of. My husband purchased an Optima from them & I ended up leasing my Sorento. We've been through many car buying transactions & this has truly been my favorite thus far. Quentin was so friendly & welcoming & Anthony was the deal maker. I honestly felt like family every time I walked into the dealership. I highly recommend these guys, as well as Kia, for anyone's next car purchase or lease! More
We ended up with 2 Kia's!!! We came to this dealership b/c we found them on TrueCar.com. We originally didn't have an excellent experience as we didn't get a call back after 2 c We came to this dealership b/c we found them on TrueCar.com. We originally didn't have an excellent experience as we didn't get a call back after 2 calls to 1 of the sales people. My husband ended up walking into the dealership & spoke to Anthony, the Sales Manager, who set us up with Quentin Stanley, 1 of the salesmen. Quentin was AWESOME! He has been a friendly, personable & knowledgeable person. We have also been very pleased with Anthony's service & assistance. I have already told several people of this dealership & how it did NOT feel like your "typical" car buying experience. We truly felt at ease & felt we got an honest deal on our purchase....or shall I say purchase AND new lease! More
Purchased a new car Michael Nielsen and the whole team was very knowledgeable about the product. Wasn't pushy and annoying, like other dealers. Just a pleasant, profess Michael Nielsen and the whole team was very knowledgeable about the product. Wasn't pushy and annoying, like other dealers. Just a pleasant, professional experience. I purchased the Kia Cadenza. More
Buying a new Car Quentin Stanley was great to work with. I met with him a month before seriously looking to buy and he put no pressure on me. When I was ready I knew t Quentin Stanley was great to work with. I met with him a month before seriously looking to buy and he put no pressure on me. When I was ready I knew there was no one else I wanted to work with. He was personable and worked to find the best fit for me. I would recommend working with him to buy a car. The next time I am in the market I will be sure to start with Quentin and highly recommend him to any friends or family in the market for a new car. More
Great experience Very good experience with Shamir and the sales staff. They respected my time and listened to what I was trying accomplish purschading a new vechile. Very good experience with Shamir and the sales staff. They respected my time and listened to what I was trying accomplish purschading a new vechile. More
Awesome Team!! The entire group was pretty helpful and very lively. Mike Nielson was thorough and worked with me during and after the sale, providing excellent cus The entire group was pretty helpful and very lively. Mike Nielson was thorough and worked with me during and after the sale, providing excellent customer service every step of the way. I purchased the Kia Optima and am extremely pleased so far. I was pleased with my trade in value and with my final price. Gino, Anthony and Ryan were also quite helpful even though I kept them well after closing. Thanks, guys for a very pleasant car buying experience. More
Great salesman, fantastic deal Quentin Stanley got me my Kia Soul! My husband and I drove many cars before coming to Kia. When we got there, we were only interested in a Soul, but t Quentin Stanley got me my Kia Soul! My husband and I drove many cars before coming to Kia. When we got there, we were only interested in a Soul, but the price/options was not the right package. Quentin found us the right car, and worked hard to negotiate a great trade-in and a great final price on the Soul. He understood that I am not interested in gizmos and gadgets. He had a great sense of humor, and was not the slightest bit pushy. Thanks, Quentin, for getting me my sunroof and a car that starts with a key!! More
Mike Nielson and Anthony Triner made it happen! I wanted a Kia Soul that was in my budget and these guys made it happen. I had been to a number of dealerships in the area and while lured in by promi I wanted a Kia Soul that was in my budget and these guys made it happen. I had been to a number of dealerships in the area and while lured in by promises, when I got there the terms were different than what I had been told over the phone. When I got to Gerald Kia, Mike led me to the car that was much more than I was even looking for at a price I sleep comfortably with. I love driving it, probably the best car I've ever had. I'm not an easy guy to please, but Mike was more than patient and didn't seem at all irritated by questions and requirements that I know bug most people. I felt very at home there, a beautiful new place that I look forward going back to for service when needed (Keep the Starbucks coffee hot and that huge HD TV on!) Love the way Kia is making cars and the way the dealership ups the warranties from 10 years 100k miles to the lifetime I own the car. Nice to be part of their family. More
Very satisfied new car owner There is so much to say about Gerald Kia Naperville I don't know where to start. This is by far the best car dealership in this area. I have been to m There is so much to say about Gerald Kia Naperville I don't know where to start. This is by far the best car dealership in this area. I have been to multiple Kia dealerships looking for a Kia Optima. My car buying experience was horrible. Not to mention on the many phone calls I made. I wasn't considering visiting this dealer (Gerald Kia) because they were to far. I called and ask about their inventory and DID NOT want to come in because I visited three other Kia dealers. So this call was more of a call just so I can say I contacted all the dealers in Chicago and the surrounding areas. Gino (Manager) was the first guy I spoke to over the phone and he was really nice. He answered all the questions over the phone and asked me to come in but I hesitated and he said that he would try his best to help me, so I decided to come and visit that night. When I arrived, I was so irritated with the other three dealerships I visited, that didn't want to hear anything Anthony (General Manager) had to say. Yet, Anthony searched and searched for me a vehicle. I only wanted to stay for twenty-thirty minutes because I wasted so much time before and I knew I would end up leaving carLESS again. Unfortunately, that didn't happen and I stayed for hours until they found me a car. Quentin, took me on a test drive and answered all of my questions about the the car. His customer service was exceptional. I purchased the car and then it was finance time. Joe (Business Manager) explained everything clearly and didn't rush me out as if he was trying to get the deal done. The sincere dedication this dealership gives is unmeasurable. I really wish this was the first dealership I visited because it would have cut down on a lot of my time wasted not buying a car dealing with the dealerships. I NEVER felt as if they were the horrible car sales guys trying pressuring me to purchase a car I didn't want or even trying to hassle me out of money because I'm a woman. I'm VERY happy with my new car and all of its features. You know how a business runs and operates by the management team. So a big huge THANK YOU to Gino for trying your best to help me and answer my questions over the phone. Which eventually led me to come in. To Anthony for searching tirelessly for me a car, which eventually led to me being happy about the car. To Quentin for answering all the questions I had about the vehicle and also led to me purchasing the car. To Joe and the guy who detailed my flawless new car, just know that you are just as important. I don't know who "Gerald" is but all of the employees I met gives Gerald a good name. Gerald Kia is a true definition of teamwork in a good way. Thanks so much everyone!!! More
buying a new car. Mr Quentin stanley was very professional. He explained to me every detail about buying a car. He made me feel at ease. He also was friendly and very h Mr Quentin stanley was very professional. He explained to me every detail about buying a car. He made me feel at ease. He also was friendly and very helpful he answered all of my question I would have no problem recommending my friends to salesman Mr Quentin stanley at Gerald kia naperville. More