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Gerald Kia of Naperville

Naperville, IL

3.2
553 Reviews

1661 Aurora Ave

Naperville, IL

60540

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553 Reviews of Gerald Kia of Naperville

December 06, 2014

Not your average car buying experience! I have never felt as comfortable & confident with a car buying transaction as I did with Gerald Kia. Quentin & Anthony made my husband & I feel confi More

by katmar06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley
Dec 09, 2014 -

Gerald Kia of Naperville responded

What an enjoyable review to read! Congratulations to your new It is reassuring to know that Quentin and Anthony provided you with a hassle-free and welcoming shopping experience. Gerald Kia of Naperivlles’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

December 06, 2014

We ended up with 2 Kia's!!! We came to this dealership b/c we found them on TrueCar.com. We originally didn't have an excellent experience as we didn't get a call back after 2 c More

by katmar06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner, Quentin Stanley
Dec 08, 2014 -

Gerald Kia of Naperville responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. Congratulations to your new purchase. I am happy to hear about your positive experience with Anthony and Quentin. Thank you for your recommendation as well. We look forward to work with you again. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

November 28, 2014

Purchased a new car Michael Nielsen and the whole team was very knowledgeable about the product. Wasn't pushy and annoying, like other dealers. Just a pleasant, profess More

by ccreport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nielsen
Dec 01, 2014 -

Gerald Kia of Naperville responded

I I sincerely thank you for going out of your way to write this review about Gerald Kia of Naperville. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer and I’m glad to hear that Michael was able to provide you that. I hope you enjoy your new Kia Cadenza. If you have any further needs, please come back to see us. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

November 16, 2014

Buying a new Car Quentin Stanley was great to work with. I met with him a month before seriously looking to buy and he put no pressure on me. When I was ready I knew t More

by Bacevedo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 17, 2014 -

Gerald Kia of Naperville responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Quentin was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Gerald Kia of Naperville; we look forward to working with you, your family, and your friends in the future. Kind regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

November 15, 2014

Great experience Very good experience with Shamir and the sales staff. They respected my time and listened to what I was trying accomplish purschading a new vechile. More

by gian.vissepo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 17, 2014 -

Gerald Kia of Naperville responded

Your marvelous review means a lot to us, Gian. We appreciate your feedback and are happy to hear that Shamir was able to meet your needs. At Gerald Kia of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs.Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

November 12, 2014

Awesome Team!! The entire group was pretty helpful and very lively. Mike Nielson was thorough and worked with me during and after the sale, providing excellent cus More

by dmagni1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nielson, Michael Nielsen
Nov 13, 2014 -

Gerald Kia of Naperville responded

It was a pleasure to read about your buying experience working with Mike, Gino, Anthony, and Ryan. Congratulations on your new Kia Optima! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Kind regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

November 10, 2014

Great salesman, fantastic deal Quentin Stanley got me my Kia Soul! My husband and I drove many cars before coming to Kia. When we got there, we were only interested in a Soul, but t More

by singgriz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Nov 11, 2014 -

Gerald Kia of Naperville responded

Congratulations on your new Soul! Quentin is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

October 31, 2014

Mike Nielson and Anthony Triner made it happen! I wanted a Kia Soul that was in my budget and these guys made it happen. I had been to a number of dealerships in the area and while lured in by promi More

by galllant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nielson, Anthony Triner
Nov 03, 2014 -

Gerald Kia of Naperville responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Mike is an asset to Gerald Kia of Naperville and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Don't hesitate to reach out if you have any further questions or needs. Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

October 31, 2014

Very satisfied new car owner There is so much to say about Gerald Kia Naperville I don't know where to start. This is by far the best car dealership in this area. I have been to m More

by Janique81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino , Anthony Triner, Quentin Stanley
Nov 03, 2014 -

Gerald Kia of Naperville responded

Thanks so much for the nice review! Congratulations to your new purchase. Anthony and Quentin are key component of our team here at Gerald Kia of Naperville and they will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Warm regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

October 29, 2014

buying a new car. Mr Quentin stanley was very professional. He explained to me every detail about buying a car. He made me feel at ease. He also was friendly and very h More

by rene.gomez.79827803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Oct 30, 2014 -

Gerald Kia of Naperville responded

Thank you for leaving us this great review, Rene! Quentin is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Thank you for the recommendations. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Anthony Triner, General Sales Manager atriner@geraldauto.com

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