Gerald Kia of Naperville

Great Quality Customer Experience I went to the Naperville Kia Dealer and greeted by Sales Consultant Quentin Stanley. Quentin was very pleasant and accommodating to my purchase reque I went to the Naperville Kia Dealer and greeted by Sales Consultant Quentin Stanley. Quentin was very pleasant and accommodating to my purchase request of a Kia Rio. I came in with my own requirements to make a purchase and Quentin met each need. After going to several other dealers, Quentin was the only one that heard my request and made sure that's what he gave me . I'm very pleased with my purchase from Naperville Kia but mostly because of Quentin's great quality customer service. More

Kia review Extremely satisfied with my experience and the purchase price of our new Kia optima. Q could not have been more friendly and easy to work with. Even t Extremely satisfied with my experience and the purchase price of our new Kia optima. Q could not have been more friendly and easy to work with. Even the finance team and managers were very pleasant to work with! More

A Very Easy Decision The Kia Sorrento was just one of the SUV's on my list of cars to test out, but once I drove the vehicle I was able to assess that it should move to th The Kia Sorrento was just one of the SUV's on my list of cars to test out, but once I drove the vehicle I was able to assess that it should move to the top of the list. That being half the battle, I then had to brace myself for negotiations and finagling it takes to purchase the car. But alas, no worries...it was quick and seamless! Quentin was not your typical "pushy" sales person and made it a comfortable and pleasurable experience. My eight year old accompanied me on this journey and while she was incredibly patient, she was also got very hungry...lunch was served (thank you for that!). It's those little extras that mean a lot, and let you know that your business is appreciated. What is really great is that I have since returned to the dealership with questions/concerns and Quentin has resolved, or is resolving them. I would be glad to refer him to any of my friends who are looking for a vehicle. More

I love my Kia Forte! Quentin is hands down the best sales consultant I could have imagined to work with. Buying my Kia Forte EX was my first car purchase, so I was a littl Quentin is hands down the best sales consultant I could have imagined to work with. Buying my Kia Forte EX was my first car purchase, so I was a little worried because I didn’t know what to expect. Quentin made the process so easy and SO much fun! He clearly answered all my questions and explained to me all the options, prices, and features that Kia’s had to offer, all of which blew me away. Plus his awesome personality and funny jokes didn’t hurt in making the process all the more enjoyable. I am absolutely in love with my Forte, I have the biggest smile on my face every time I drive my car. I have the best car on the road and thanks to Q, I know there is not any other car out there that would be more suitable for my wants and needs, especially at such a reasonable price. The Forte with the specific features and color I wanted was not at the dealership by my house, or anywhere in Illinois for that matter, and Quentin worked so hard finding the exact one I wanted in another state. He worked it out so the car was at his dealership in 3 days, and I did not have to pay a penny for the tow. I could not be more grateful for his dedication and diligence to making his customers happy. Also, the extended warranty that Kia offers is one to not pass up! I have complete confidence that my new investment will be kept in top-notch condition thanks to the extended warranty and knowing Quentin will always be there for me if something comes up. I have been telling everybody that when they look for another car, whether it be new or pre-owned, that they need to check out Gerald Kia. When it’s time, my mom will be going to Kia for her next car purchase because we were both so pleased with our experience. Thank you Quentin for being such a positive advocate about your work and for making this such a positive experience. We will definitely be seeing you again! Thanks Gerald Kia! More

Totally enjoyable experience My mother and I went to Gerald to test drive a Kia and although we were not in a situation to buy at that time, we did not feel pressured and we enjoy My mother and I went to Gerald to test drive a Kia and although we were not in a situation to buy at that time, we did not feel pressured and we enjoyed the experience so much that we went back a couple weeks later to buy. Even though it was a lengthy transaction, we came away feeling that Q and Jason had given us their best service and had really worked to meet our requirements. Thanks for all the help! I love my new Kia Forte 5 :D More

Happy Quentin was great! Very friendly and down to earth! He will sell me my next car too!! I would suggest him to any friends/family. Quentin was great! Very friendly and down to earth! He will sell me my next car too!! I would suggest him to any friends/family. More

Q. Understood my situation Getting my life turned around post divorce, I knew I would need to replace my aging but beloved truck, I told Quentin Stanley my situation. He was pat Getting my life turned around post divorce, I knew I would need to replace my aging but beloved truck, I told Quentin Stanley my situation. He was patient and very helpful. Got a good price on my trade in, and picked out a kia soul I could not enjoy more! This was the least hassle I have ever experienced in buying a car. These guys are polite, know their product and I didn't feel hassled. Well done! More

You Won't Go Wrong at Gerald Kia! I came here to purchase my first car after researching four or five different dealerships in the area. The customer service and deals offered at Geral I came here to purchase my first car after researching four or five different dealerships in the area. The customer service and deals offered at Gerald Kia were incomparable. I had a pretty good idea of what car I wanted to buy - a Kia Soul - and Quentin helped me to decide exactly what model and features I wanted in my new Soul. The first time I was there, he even stayed almost two hours after the dealership normally would close to go through the different options with me. He's enjoyable to talk to and spends the time to go through all of the details with you, answering questions along the way. I hadn't made a decision yet - and didn't plan on buying a car that night anyway - so I told Quentin that I was going to do some more research/price comparisons and that I would let him know the next week when I had made a decision. The nice thing was - he didn't call repeatedly and bother me like some other dealerships did. I called him the next week and told him I had made a decision and I wanted to come in to buy. Since Gerald Kia didn't have the exact model/feature/color combination I wanted in stock, I got a step up model for the same price we had negotiated to initially. Overall I got a GREAT deal, I'm happy with my new Soul, and I had a great experience at Gerald Kia! Thanks guys! More

Thanks Quentin Quentin was the main reason our experience was so positive. He put us at ease and kept us laughing. We got a great price on a certified used vehicle. Quentin was the main reason our experience was so positive. He put us at ease and kept us laughing. We got a great price on a certified used vehicle. We did have to wait a really long time to see the finance guy which was very frustrating and we weren't too pleased with him. We wouldn't have stayed if it weren't for quentin and the great price the car was selling for. More

Friendly & Knowledgable After getting all questions asked/information on the car I was looking at 4 days prior to purchasing, the process ran extremely smooth and the sales a After getting all questions asked/information on the car I was looking at 4 days prior to purchasing, the process ran extremely smooth and the sales associated ("Q") was very knowledgable on the car I purchased. The part I liked the best was that they did follow up to see if I had any other questions, but did not get overly aggressive. Overall a pleasant experience and am happy with my purchase. More