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Gerald Kia of North Aurora

North Aurora, IL

4.8
741 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 741 reviews

January 24, 2018

My Experience at Gerald Kia My experience at Gerald Kia was amazing.... From the time I pulled into the lot! Kindness... Helpful..... I will tell all my friends and family that G More

by Marshay520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Carlos Gutierrez
Jan 25, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 24, 2018

Amazing Service!!! My experience working with Ferris and the team was stellar!!!! We got a great deal and s great car! I would recommend the dealership to anyone looking More

by 50large
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener
Jan 25, 2018 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 22, 2018

New Soul Due diligence, and perseverance got the job done. When it didn't look like we were going to get this done today. Life is good! Thanks Allen More

by Alien Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener, Adil Fadlelmula
Jan 24, 2018 -

Gerald Kia of North Aurora responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 19, 2018

I left with my Kia Sportage home with very high satisfaction I enjoyed my experience at Gerald Kia North Aurora.My salesperson Dennis Michelsen,was very friendly and knowledgeable about Kia products and Gerald d More

by Zita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Michelsen
Jan 23, 2018 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 18, 2018

Most enjoyable experience, while buying a car! While shopping for our new Kia, Stinger, my husband and I had the most professional and friendly experience buying a car that we have had in awhile. O More

by Rosiland Seavers-Swain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Alvin Nichols, Dennis Michelsen
Jan 23, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 15, 2018

Awesome Service! Leased 1 vehicle and purchased another days apart. Thanks Gerald Kia Team! Two accidents and two cars totaled over the holidays and Denis helped us More

by Tsweetts65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Dennis Michelsen, Ferris Spikener
Jan 23, 2018 -

Gerald Kia of North Aurora responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 11, 2018

Classy Salesman I went to the store a bit ago and was helped by Ed Mierzycki who let me tell you was by far the classiest salesman I have ever worked with. He helped More

by Touch of Class
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Jan 23, 2018 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 11, 2018

Stress reliever The staff was nice, friendly and helpful. Shopping for a vehicle whether it’s a new or used can be very stressful. Adil was very welcoming considering More

by CC2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, John Kainz, Adil Fadlelmula
Jan 11, 2018 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 09, 2018

A Little Disappointed I've purchased 4 vehicles from this group and overall, my experiences have been very good with the exception of this last experience. It seemed like More

by slangley78
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen
Jan 09, 2018 -

Gerald Kia of North Aurora responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 09, 2018

Transporting into the Future After 10.5 years with my previous car, the thought of going through the new car buying process was not something I looked forward to. Adil and the Ge More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Nichols, Dennis Michelsen, Adil Fadlelmula
Jan 10, 2018 -

Gerald Kia of North Aurora responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Matt Gerald - mgerald@geraldauto.com

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