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Gerald Kia of North Aurora

North Aurora, IL

4.7
709 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 709 reviews

December 11, 2017

My new Kia with Tom My experience with Tom Wiencak as my salesman was excellent. He was not a high pressure salesman, which was very refreshing. I would highly recommend More

by Carbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Thomas Wiencek
Dec 13, 2017 -

Gerald Kia of North Aurora responded

Thank you for taking the time to write about your experience. It's great to know Tom and our staff were able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 08, 2017

Second Kia from Gerald! Ed and Matt helped us get out of our Sorento when we realized we needed more room. We ended up getting a new Sedona at a price that was more than fai More

by Kia number 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Matt Gerald
Dec 13, 2017 -

Gerald Kia of North Aurora responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 08, 2017

Great car buying experience I recently bought a used 2015 Jeep Cherokee from Gerald Kia. From beginning to end, truly a great car buying experience. Ellen and Fabian were able to More

by Bear903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ellen Barry, Scott Marisette
Dec 13, 2017 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 07, 2017

buying Experience This dealership and the management are really helping the customer like myself, I will buy another car from they and they actually care about the cust More

by Rico Sylvester Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Matt Gerald, Ferris Spikener, Adil Fadlelmula
Dec 07, 2017 -

Gerald Kia of North Aurora responded

We really appreciate your feedback, Rico. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 04, 2017

Make Gerald Kia of North Aurora YOUR # 1 Choice Received a response to my inquiry in an Email. Ferris Spikener (Sales Manager) invited me to see a Kia. When I arrived. And met Ferris I knew he was More

by Kathryn in Naperville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Ferris Spikener, Adil Fadlelmula
Dec 07, 2017 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your kind words about your experience with us! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 04, 2017

Friendly staff Everybody was very warm and friendly. Made me feel at ease. Was not pressured to buy. Have already recommended to friends and family. So far, I am h More

by wyattsdaughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Ellen Barry
Dec 07, 2017 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience with us. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 01, 2017

Superb Personal Service Ed went above and beyond from start to finish. We received an excellent deal on our lease at Gerald Kia, but that wasn’t the best part. We were pick More

by Very Happy Gerald Customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Sean Kastrati
Dec 07, 2017 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 01, 2017

Great overall buying experience Dennis was great from the start of our buying process to finish. He is very knowledgeable in all Kia models, and explains everything in a very low-pr More

by MRod2304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Dennis Michelsen, Ferris Spikener
Dec 07, 2017 -

Gerald Kia of North Aurora responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Matt Gerald - mgerald@geraldauto.com

November 28, 2017

Fantastic Car Buying Experience I had a fantastic experience buying a Kia Sedona from Gerald Kia. Tom, Ferris and Dennis provided us with the best deal possible for both the new car More

by JoseP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Thomas Wiencek, Dennis Michelsen, Ferris Spikener
Nov 28, 2017 -

Gerald Kia of North Aurora responded

Thank you for your great review! We're glad to have Tom, Ferris and Dennis on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 27, 2017

Amazing Service This past weekend we bought our 5th vehicle from here. The customer service provided during the purchase process is simply amazing. If you don’t see w More

by Shecanfixittoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki, Fabian Murphy, Ed Mierzycki, Matt Gerald
Nov 27, 2017 -

Gerald Kia of North Aurora responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Matt Gerald - mgerald@geraldauto.com

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