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Gerald Kia of North Aurora

North Aurora, IL

4.7
707 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 707 reviews

January 05, 2017

First Time Buyer Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my ca More

by ceerocha07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 05, 2017 -

Gerald Kia of North Aurora responded

It was a pleasure to read about your first buying experience working with Derrick. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 05, 2017

no pressure. Derrick Duff was easy to work with...i told him what i wanted, what i could afford, and there was no pressure to upsell me to something i didnt want.. More

by Greg Weindorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 06, 2017 -

Gerald Kia of North Aurora responded

Greg, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Kia of North Aurora. I will definitely share your comments with Derrick and please let us know if there's anything else we can do for you. Sincerely, Matt Gerald - mgerald@geraldauto.com

January 04, 2017

Daniel Rudnicki IS THE BEST THERE IS! Daniel Rudnicki and his team at Gerald are the best! I did tons of research to find a Kia salesman that would not play games. He dealt with me over em More

by pamela thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rudnicki
Jan 05, 2017 -

Gerald Kia of North Aurora responded

Pamela, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your Kia Soul! We are very glad to hear that your experiences with Daniel and the team have been very positive. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Matt Gerald - mgerald@geraldauto.com

January 02, 2017

My experience was very good, Normally I avoid shopping for cars, my husband usually gies alone. We started the just looking at different cars and net Derrick. Derrick was very f More

by Pisrarlson
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 05, 2017 -

Gerald Kia of North Aurora responded

Hi and thank you so much for sharing your 5-star feedback with us! We're glad your purchase went so well. I will definitely share your comments with Derrick and we look forward to working with you again down the road. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 31, 2016

A Blessing Derrick Duff was great!! He literally spent 3 weeks on helping me get into an affordable car for my wife and I. Truly Recommend him!!!! More

by Aaron Petty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Jan 05, 2017 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase, Aaron. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Derrick is wholly devoted to the success of our guests’ experiences and we are proud to have him on our team. We would love to work with you again. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 26, 2016

Great people and experience. Gerald Kia of North Aurora are the best at what they do at selling cars and helping out the customer. Thomas Wiencek is great saleman, he was very hel More

by Leo2718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wiencek
Dec 27, 2016 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us, Leo! Congratulations on your new Kia Optima! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with Thomas was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Sincerely, Matt Gerald - mgerald@geraldauto.com

December 11, 2016

Excellent Car Buying Experience After many test drives and a lot of research, I decided I wanted to buy a Kia Optima. Derrick was great to work with and made the process as smooth an More

by naes0323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener, Derrick Duff
Dec 11, 2016 -

Gerald Kia of North Aurora responded

Thank you and congratulations on your Kia Optima! I am happy to hear that Derrick and Ferris were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Matt Gerald - mgerald@geraldauto.com

December 05, 2016

Tremendous Will Leite and Rigo Moreno were phenomenal in helping me find a great deal on a used car. Couldn't be happier with the experience and the vehicle. More

by righttherefred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, William Leite, Rigo Moreno
Dec 07, 2016 -

Gerald Kia of North Aurora responded

Fred, thank you for taking the time to leave us this review. Congratulations on your purchase! We are so glad that Will and Rigo were able to help you find a great deal. Please let us know if you have any further questions about your vehicle and we will be happy to help! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 04, 2016

How car buying should be My wife narrowed the car search to a KIA Optima, Hyundai Sonata and Subaru Legacy as her preferred vehicles. We also test drove the Ford Fusion and C More

by alldaylong51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sparti, Derrick Duff
Nov 11, 2016 -

Gerald Kia of North Aurora responded

Lou, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your new 2016 Optima Sangria! We are very glad to hear that your experience with Derek and Ed has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Matt Gerald - mgerald@geraldauto.com

November 01, 2016

Amazing I went to Kia looking for a great car for a great deal and I got both. Derrick made the process so mcuh simpler also. He isn't one of those types of s More

by camihill2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Duff
Nov 03, 2016 -

Gerald Kia of North Aurora responded

Thank you so much for the wonderful feedback and congratulations on your new Kia! Derrick is one of the best at his career and your review is spot on. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Matt Gerald - mgerald@geraldauto.com

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