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Gerald Nissan of Naperville

Naperville, IL

Overview
Employees
Reviews
Vehicles
3.9
875 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 875 reviews

January 05, 2022

Good comfortable lounge with internet and coffee. The work was well done and nice to have the car washed too! More

by albrow
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
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Jan 10, 2022 -

Gerald Nissan of Naperville responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 31, 2021

Saul does a great job. His knowledge and customer care is outstanding every time that I bring in my Rogue. More

by Jim Torney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Report | Print
Jan 05, 2022 -

Gerald Nissan of Naperville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 29, 2021

My service was quick and efficient and they kept me updated throughout the process, would go back More

by Megmo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vargas , Saul Cabrales
Report | Print
Jan 04, 2022 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 22, 2021

Service was handled on time finedservice. I really don’t want to keep doing this every time if I have nothing to add More

by philt56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Report | Print
Dec 28, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 22, 2021

This is my second car purchased at Gerard Nissan. They have a great selection, competitive prices and excellent service. More

by eoros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Palmer
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Dec 28, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 19, 2021

My pathfinder is almost 16 years old and continues to be a great travel/transportation vehicle. Saul Cabrales takes excellent care of me and my car. He understands my financial situation and works with me f More

by 15 year old Bugaboo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Report | Print
Dec 22, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 17, 2021

Good quick accurate service. Was finished in one hour and everything was completed very well. More

by mvmensinga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott
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Dec 22, 2021 -

Gerald Nissan of Naperville responded

mvmensinga, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 07, 2021

They add extra fees with no explanation when you want to pay off a lease and use shady tactics More

by Ecjamesjr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noaha Lara
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December 04, 2021

I received the worst dishonest treatment from this Dealer and it’s GM. He did not stand behind the word of his sales manager Luis. Their business practices are unethical & look for ways to overcharge their c More

by Rosie James
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Guzman, Robert Majesky
Report | Print
November 29, 2021

Staff was very personable and answered my questions with clear explanations. Thanks for the great service. More

by kochromowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Dec 01, 2021 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

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