Gerald Nissan of Naperville

Jon David was exceptional! My husband and I drove an hour to Gerald Nissan after speaking with a very professional Paul Gawl, Manager of internet sales, the night before. It wa My husband and I drove an hour to Gerald Nissan after speaking with a very professional Paul Gawl, Manager of internet sales, the night before. It was well worth the drive. Jon David met us as we approached the dealership and immediately made us feel comfortable. Jon never pressured us and consistently listened to what WE wanted. Refreshing approach from our other car buying experiences. He was personable and relaxed, yet knowledgeable about the car we were interested in, and guided us to a very satisfying purchase. A beautiful pearl white Murano Platinum! The final step was to meet with the Finance Manager, James Brown, who was another class act. It was quick, efficient and pressure free! All in all a great experience! More

Howard Krick was worth the visit to this dealership! After a very uninterested and icy welcome from one of the other sales people, we were directed to salesman Howard Krick who was so warm and receiving After a very uninterested and icy welcome from one of the other sales people, we were directed to salesman Howard Krick who was so warm and receiving of us that we were glad we stayed. My son was buying his first car, a Nissan Juke, and had lots of questions that were professionally and kindly handled by Howard. We looked at the 2014 Rogues and Juke available and found a great car - a 2014 Juke. The other salesgal tried to persuade my son to buy a new 2015 Versa of which my son had no interest-she wasn't even listening to what his needs were of the car - being a young Marine he needed a car that could pack gear cross country. I wish there was a better pricing that was worked through for being military and also new college graduate, but this dealership did not give better pricing than listing even though car had only 2950 miles on it-that was very disappointing. Howard Krick however was patient, gave more suitable option and really listened to what we had to say. He tried to get us a better deal. His followup and courtesy was FANTASTIC! At this point not sure I would recommend this dealership due to their lack of incentives for military and new graduate-they could have done better, but I give a two thumps up and a 10+ to Howard. He is worth the visit to this Nissan. Thanks Howard - very happy with the 2014 Nissan Juke!! More

Smooth, stress free buying experience My wife and I recently purchased a 2015 Nissan Rogue SL AWD from Gerald Nissan of Naperville. Our salesman Howard Krick was knowledgeable and attenti My wife and I recently purchased a 2015 Nissan Rogue SL AWD from Gerald Nissan of Naperville. Our salesman Howard Krick was knowledgeable and attentive, and really assisted in the buying process without any pressure to buy. Anthony Miceli also shared his knowledge of the Nissan products and was a real help in determining what products would be best suited for us. It was a very pleasant experience! The entire staff at Gerald was friendly and helpful. We are so pleased with the quality and features of our Rogue, and we would strongly recommend Howard Krick, Anthony Miceli, and Gerald Nissan. More

Team of Pros - Efficient and Fast - Made it so Easy I'm very grateful to the kind sales rep, Howard Krick and the staff that assisted me (Bob Smiley, Rob Dean and Yasser Ibrahim) yesterday. The 'pre-pla I'm very grateful to the kind sales rep, Howard Krick and the staff that assisted me (Bob Smiley, Rob Dean and Yasser Ibrahim) yesterday. The 'pre-planning' with Howard by phone and application over the web, made the whole process go quickly. Howard truly cares for people and goes above and beyond to get a loan approved - worked miracles for me!!. I'm so happy with outcome of my new(used) Hyundai, It feels great to have a reliable and safe car, with low mileage. I will definitely return when I'm ready for a new vehicle. I can't say enough about the clean, respectful treatment from everyone at the Napperville show room. I'm glad my daughter was was along to experience how customers should be treated!!! Great experience and many thanks. More

Purchase of a used car. It was great to work with Howard and the finance department at Gerald. My credit isn't very good and they worked very hard to get my VW Golf financed It was great to work with Howard and the finance department at Gerald. My credit isn't very good and they worked very hard to get my VW Golf financed for me because I needed the car for a job. Thank you Howard for all your help! More

Friendly and Fair If you're looking for a straight shooter who is not going to hassle you, then make your way over to Howard Krick's desk and find out for yourself how If you're looking for a straight shooter who is not going to hassle you, then make your way over to Howard Krick's desk and find out for yourself how car buying should be. You walk up and immediately know this guy is doing things different. My wife and I are the types that had to consider all options before narrowing down exactly what we wanted, which required us to go to almost every type of dealer in the area and test drive 10 different vehicles before narrowing it down. In the process, we met every type of salesperson; from nice to rude, and from knowledgeable to someone who certainly shouldn't have even been selling a candy bar led alone helping someone make such a large car purchase. My take: it was very difficult to find intelligent people, who also had great attitudes... however, our experience at both Gerald dealerships in Naperville were amazing and had we chosen the other car brand, we would have chosen their other dealership next. We love our new Nissan Rogue and will recommend Gerald Nissan of Naperville to our family and friends. Lastly, I'm sure we'll be back here for our next car purchase, thanks again Howard! More

Purchase Of Our New 2014 Nissan Maxima My wife Sandy and I are very happy with the purchase of our new Maxima. Boris Gerdov was friendly and knowledgeable and went the extra mile to make us My wife Sandy and I are very happy with the purchase of our new Maxima. Boris Gerdov was friendly and knowledgeable and went the extra mile to make us feel comfortable with the purchase. We have bought other Maxima's and we also own a 2013 Nissan Altima...the year Nissan changed the body style. We enjoy driving that car too. All of our cars were purchased @ Gerald Nissan in Naperville. Anthony Miceli, the general sales manager came by and talked with us to make sure everything was going smoothly. Buying this Maxima was truly a good experience and working with Boris made things easy. Having Mr. Miceli talk with us gave us a good feeling that Gerald Nissan cares about their business and customers. I also want to mention Jose Torres in the service department...I have known this person for many years and you will not find a more knowledgeable and nicer person to work with when your car is due for service. More

Great Experience I originally began working with Howard back in January as I was trying to narrow down my choices between different makes and models. He understood my I originally began working with Howard back in January as I was trying to narrow down my choices between different makes and models. He understood my situation and was not aggressive or pushy but let my family and I proceed at our own pace in making our decision. During the past 6 months we had visited Howard on three occasions and each time he was busy with other customers but still found time to work with us. Finally on July 3rd we returned to make our purchase of a Pathfinder. We had been in contact with Howard throughout and found his style to be refreshing and calming. Understanding that I was not the easiest customer to work with, he was very patient with my family and I and made the process as easy as possible. After test driving and picking out the Pathfinder we wanted to purchase, we had it in our driveway within 2 hours. The whole process; price negotiating, financing, etc was the quickest I have ever experienced. I had anticipated spending an entire afternoon at the dealership and was home within hours. Great experience and great customer service provided by everyone at Gerald, especially by Howard. More

An Excellent Car Leasing Experience I came to Gerald Nissan on July 4th in the afternoon because I was interested in test driving a Nissan Altima in order to compare it against the Honda I came to Gerald Nissan on July 4th in the afternoon because I was interested in test driving a Nissan Altima in order to compare it against the Honda Accord and the Toyota Camry. I was greeted in the parking lot by Howard Krick and he immediately put me at ease with his easy/non-pushy demeanor. He listened to what I was interested in and had me test driving an Altima within minutes of my arrival. Howard and the rest of the team at Gerald Nissan that were there that day answered all my questions and concerns, and made me an excellent offer on a lease for the Altima. The whole process was fast and as easy as can be. I've been through similar processes at other dealers and they usually seem complicated and take so long. I am more than happy with my experience with Howard and the team at Gerald Nissan. More

Purchase of Nissan Rogue Bob Smiley and Boris Gerdov were both very friendly and knowledgeable and make the buying a pleasant experience. I will certainly return to buy our ne Bob Smiley and Boris Gerdov were both very friendly and knowledgeable and make the buying a pleasant experience. I will certainly return to buy our next car. More