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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 29, 2019

Used Car Purchase We service our Subaru Forester at this dealership and have always had good experiences. It was pretty much a no brainer we would come here to replace More

by TreeHugger79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Tim Murray
Apr 02, 2019 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

March 29, 2019

Great Experience We came into this dealership not to buy a new car, but to do a test drive. We were looking for certain features in a car. Our sales representative wa More

by Newcar family.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Apr 02, 2019 -

Gerald Subaru of Naperville responded

Thanks for this awesome review, Newcar family.! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Alec McKean - General Manager

March 29, 2019

Excellent buying experience I had an excellent experience purchasing a new Subaru, working with Michael Price. All explanations were clear, and the purchasing process took a reas More

by TylerR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Price
Apr 02, 2019 -

Gerald Subaru of Naperville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Alec McKean - General Manager

March 28, 2019

Excellent - A++ Paulo Rodriguez was the best! Highly recommend!! We're new to Subarus and he took his time to show us all of the features and answer any and all of More

by Honda Defector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose?, Ricardo Rodriguez, Paulo Rodriguez
Apr 02, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

March 27, 2019

Car Shopping made easy Everyone has horror stories about car shopping right? Well our car salesman Eddy and the family at Gerald Subaru are working very hard to make sure t More

by Terry1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray, Tina Tufo
Mar 27, 2019 -

Gerald Subaru of Naperville responded

Terry1906, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Alec McKean - General Manager

March 26, 2019

New Car! My experience was great, a great vehicle for a great price! If you are in the market for a vehicle, see Maury at Gerald Subaru! A pleasant experience! More

by Jwitt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maury Lopez
Mar 26, 2019 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

March 26, 2019

Painless and efficient I had an idea of what I wanted and knew exactly what I didn’t want . I didn’t feel pressured to change my mind and the dealership was relatively effic More

by Knickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maury Lopez
Mar 27, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

March 25, 2019

Russ is great! DJ Russ is very friendly and helpful! He showed me how to use the STARLINK, set up the app with my cell phone. That needs a lot of patients. Thanks Ru More

by wau1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Russ Harris, Tina Tufo
Mar 25, 2019 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alec McKean - General Manager

March 25, 2019

Excellent experience Excellent experience. Ehab was wonderful to work with and I would recommend Gerald Subaru of Naperville and Ehab to anyone interested in purchasing a More

by CCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Mar 25, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

March 24, 2019

Would definitely go back! I knew I had to contact Kelly at Gerald to work with my daughter and I for her purchase (She helped me with my car purchase previously!). Kelly is gre More

by GT123
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Kelly Thomas
Mar 25, 2019 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

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