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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 12, 2019

Quick and to the point I had a great experience with no haggling. I was straight forward with Ehab about what I wanted, needed and what my budget was. Ehab was accommodating More

by Nicole22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Mar 14, 2019 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

March 11, 2019

Easy and relaxing experience Dealership is great to do business with. The experience was easy and with a relaxed environment. Sales team was willing to negotiate, leaving me with More

by AlZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 11, 2019 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

March 11, 2019

Leo was terrific at providing a smooth transition to a new l They have great communication and provide a relaxed environment while waiting to be attended. I would describe them as very respectful, very patient w More

by Al mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 11, 2019 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alec McKean - General Manager

March 10, 2019

Work with Nicholas As a whole it was a positive experience. Nicholas was a great salesman and had a lot of respect relatively unseen in the car industry. There was never More

by qbkrueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic
Mar 11, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alec McKean - General Manager

March 10, 2019

Easy breeze, no pressure buy Walk in to purchase their used Lexus. Sales person and manager were easy to deal with. I really enjoyed the time spent there, I will be back for sur More

by Radet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tina Tufo
Mar 11, 2019 -

Gerald Subaru of Naperville responded

Radet, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Alec McKean - General Manager

March 10, 2019

Great car buying experience Mike Price made the car buying process very easy. He answered all my questions and provided me with all the additional info i needed to make an infor More

by Kircher,bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Mar 11, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Alec McKean - General Manager

March 09, 2019

Enjoying my new ride. Jeff was professional and great to work with. He went over all of the features of the car. I would recommend this car dealership with friends and fami More

by Dave10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Mar 11, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

March 09, 2019

Airworthy SUV The Forester has engineering and safety automation similar to the airplanes I flew during my 35 year career. Mike is most knowledgeable about your More

by Blueberrypeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Mar 11, 2019 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

March 09, 2019

Awesome , worry free and very pleasant experiance ! Mr. Price was very easy going and a pleasure to work with ! There was no pressure to make a decision. We test drove several vehicles and Michael was v More

by Timmck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Mar 11, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alec McKean - General Manager

March 08, 2019

Buying new Car It was good experience, quick and easy. I would definitely recommend this dealership to my family and friends. More

by Sree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Mar 11, 2019 -

Gerald Subaru of Naperville responded

Thank you for the great review, Sree. Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

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