
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Bought a new ascent KELLY THOMAS, MIKE OBRIEN, and ANTHONY MAZANY were fabulous as helping me purchase a brand new Ascent! Kelly is a costco rep, which helped me have an KELLY THOMAS, MIKE OBRIEN, and ANTHONY MAZANY were fabulous as helping me purchase a brand new Ascent! Kelly is a costco rep, which helped me have an easy, no haggle, fair price. They all went out of their way to help me with my trade in and check everything so it would be just right including options and financing. This is my third car from Gerald and my husband has had two others from Gerald, and we keep going back. More
Honestly Easy After visiting several other dealerships looking for my perfect next vehicle, Gerald Subaru of Naperville was a blessing. At the other dealerships I v After visiting several other dealerships looking for my perfect next vehicle, Gerald Subaru of Naperville was a blessing. At the other dealerships I visited I was lied to by a salesperson trying to sell me something I was not interested in buying. Even going so far as to say that a feature I didn't want was in all models of that vehicle when in truth it was not. And at another I was put under pressure to buy a different model that was not the one I wanted. But then I found my way to Gerald Subaru where I met Kelly. I can not emphasize enough how important it is to me that I feel like my needs are listened to and not feel pressured or rushed into something. I told her what I was looking for and I knew what I was willing to spend. I came away with a great car at a very fair price. It really felt like they wanted to give me everything I wanted, it was honestly the easiest car buying experience everyone should have. More
New car experience Went to Subaru of Naperville for Forester 2019 sport model. It was awesome experience with sales Consultant ( Jeff). He was very helpful to explain a Went to Subaru of Naperville for Forester 2019 sport model. It was awesome experience with sales Consultant ( Jeff). He was very helpful to explain about the vehicle in detail. I was impressed with help and finished the deal within three hours. More
Wonderful. Would highly recommend this dealership if purchasing a Subaru. I will go back in the future when needing another vehicle. Michael was excellent in f Would highly recommend this dealership if purchasing a Subaru. I will go back in the future when needing another vehicle. Michael was excellent in facilitating the process More
Great first time buying experience Jeff really listened to what I wanted in a vehicle and helped me find a great match. Overall a great first time car buying experience! Jeff really listened to what I wanted in a vehicle and helped me find a great match. Overall a great first time car buying experience! More
Great experience on a great car The selection of cars was impressive and the people were all nice to deal with. Maury took a picture of us with our new car using one of those big red The selection of cars was impressive and the people were all nice to deal with. Maury took a picture of us with our new car using one of those big red bows (which excited our kids) and when we accidentally left a key at the dealership, he drove it to our house! More
Excellent Customer Service This dealership site has excellent customer service and client support. We met Michael at the beginning of 2018 came back when we were ready because w This dealership site has excellent customer service and client support. We met Michael at the beginning of 2018 came back when we were ready because we remember how we treated us. More
New Car Purchase Experience We are not experienced new car buyers and our MO has been to keep a car until it is no longer drivable. It is nice to have no car payment even though We are not experienced new car buyers and our MO has been to keep a car until it is no longer drivable. It is nice to have no car payment even though the cost of keeping an older car safe and operational is some times considerable. It was time to look at a new car finally and we decided to shop for a Subaru Forester after hearing glowing reports from friends and family members about their experience with Subaru. Using some online help, we met with salesmen from two local dealers. We bought the vehicle from Gerald Subaru of Naperville with Michael Price being our sales rep. Mike was excellent. He was very well informed about the product, was patient with our hesitance in buying a new car at all and made the whole deal a very good experience. We also were happy with the treatment we received from the business office and everyone else we had contact with at the dealer. We will recommend Michael to anyone we know that is shopping for a Subaru. More
Easy - Quick - Best Price Very easy and quick process to purchase my car. Also got the best price from Gerald Subaru of Naperville after using the USAA car buying service. Very easy and quick process to purchase my car. Also got the best price from Gerald Subaru of Naperville after using the USAA car buying service. More
Friendly Staff Started with researching cars and prices through our credit union car buying program. Ended with Gerald for the good price, friendly staff and no pres Started with researching cars and prices through our credit union car buying program. Ended with Gerald for the good price, friendly staff and no pressure sales. More