Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

January 06, 2019

Bought a new ascent KELLY THOMAS, MIKE OBRIEN, and ANTHONY MAZANY were fabulous as helping me purchase a brand new Ascent! Kelly is a costco rep, which helped me have an More

by Chitowntransplant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas, Michael O'Brien
Jan 07, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Enjoy your new Ascent! Sincerely, Alec McKean - General Manager

January 04, 2019

Honestly Easy After visiting several other dealerships looking for my perfect next vehicle, Gerald Subaru of Naperville was a blessing. At the other dealerships I v More

by Beezy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Kelly Thomas
Jan 07, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share your truly exceptional experience with us, Beezy! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Alec McKean - General Manager

January 04, 2019

New car experience Went to Subaru of Naperville for Forester 2019 sport model. It was awesome experience with sales Consultant ( Jeff). He was very helpful to explain a More

by Aksharam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Jan 07, 2019 -

Gerald Subaru of Naperville responded

We love hearing from our customers so thank you for taking the time write this truly exceptional review. It's wonderful to hear that Jeff was able to provide you with an awesome experience. Enjoy your 2019 Forester Sport! Sincerely, Alec McKean - General Manager

January 04, 2019

Wonderful. Would highly recommend this dealership if purchasing a Subaru. I will go back in the future when needing another vehicle. Michael was excellent in f More

by Cargirl, stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Jan 07, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review, Stacey. It's nice to hear that Michael was able to provide you with a wonderful experience! If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Alec McKean - General Manager

January 03, 2019

Great first time buying experience Jeff really listened to what I wanted in a vehicle and helped me find a great match. Overall a great first time car buying experience! More

by stevew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Cook, Jeff Walker
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thanks for letting us know about your truly exceptional car buying experience! I’m so glad to know that Jeff was able to help you find the perfect vehicle. Happy driving! Sincerely, Alec McKean - General Manager

January 03, 2019

Great experience on a great car The selection of cars was impressive and the people were all nice to deal with. Maury took a picture of us with our new car using one of those big red More

by Happy Repeat Customer in Wheaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Maury Lopez
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you for stopping by to leave this truly exceptional review. We are committed to providing excellent customer service in all areas of our dealership and I’m delighted to know you drove away a happy customer. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Alec McKean - General Manager

January 03, 2019

Excellent Customer Service This dealership site has excellent customer service and client support. We met Michael at the beginning of 2018 came back when we were ready because w More

by martesnavidad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We're very happy that Michael was here to help you and treated you with the customer service we know you deserve. Until next time, drive safely! Sincerely, Alec McKean - General Manager

January 03, 2019

New Car Purchase Experience We are not experienced new car buyers and our MO has been to keep a car until it is no longer drivable. It is nice to have no car payment even though More

by S&L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Michael Price, Stephen Cook, Marie Stepanek, Tim Murray
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you for choosing Gerald Subaru of Naperville! I’m very happy to hear of your truly exceptional experience with Michael! We appreciate your recommendation as well. Sincerely, Alec McKean - General Manager

January 03, 2019

Easy - Quick - Best Price Very easy and quick process to purchase my car. Also got the best price from Gerald Subaru of Naperville after using the USAA car buying service. More

by mjander01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 04, 2019 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership. It was our pleasure doing business with you. Sincerely, Alec McKean - General Manager

January 03, 2019

Friendly Staff Started with researching cars and prices through our credit union car buying program. Ended with Gerald for the good price, friendly staff and no pres More

by CarGal
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Stephen Cook, Russ Harris, Tim Murray
Jan 04, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Sincerely, Alec McKean - General Manager

...
142
...