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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

September 22, 2018

Friendly, informative Dealership is clean and friendly. Not pushy. Love the test track. Provides a good way to test the vehicle on different terrains. We would recommend More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Cynthia Barratt, Stephen Cook
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review!! We really appreciate your business. Sincerely, Alec McKean - General Manager

September 22, 2018

Go see Mike O. & JT Awesome service! Honest, upfront and great experience. I walked in, met Mike O’Brien told him my buget and he showed me what they had. With Mike and t More

by MacJen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien, Jon Thongphadith
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! We are so pleased that Mike and JT could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your truly exceptional review! Sincerely, Alec McKean - General Manager

September 21, 2018

Pleasantly surprised by car and features! Bought a new 2019 Subaru Crosstrek. Eddy was very knowledgeable about the car and it’s features, and I was impressed by the safety features and amenit More

by splashaley66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Eddy Orellana, Tim Murray
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Your fantastic review was awesome to read! Congratulations on your new 2019 Subaru Crosstrek! I am happy Eddy provided you with exceptional customer service. Sincerely, Alec McKean - General Manager

September 21, 2018

Subaru Forester Recommend to get the on line quote first prior to physically walking into the dealership. sales agent Is friendly and explains every function of car d More

by Pin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Gerald Subaru of Naperville. Sincerely, Alec McKean - General Manager

September 21, 2018

Very well Everyone that works at Subaru are nice and they also help you out with any type of questions that you guys might have honestly i recomend you guys to More

by EliasClari1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 25, 2018 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Alec McKean - General Manager

September 20, 2018

Unexpected return A car accident left us with a totaled car 15 months after purchase. Gerald Subaru helped to make our car buying experience a positive one. More

by nliv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Sep 20, 2018 -

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for your truly exceptional review! Sincerely, Alec McKean - General Manager

September 20, 2018

exceeding the expectation I went to Gerald Subaru of Naperville after visiting many other dealerships and met with Mike Price. A very low keyed salesman but highly professiona More

by MikeQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! I am happy Mike was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Enjoy your purchase! Sincerely, Alec McKean - General Manager

September 20, 2018

Great customer service!! Just bought our new used Subaru Forester and we couldn’t be happier with the very professional and personable service and staff. Michael O’Brien is an More

by Atwarda
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Michael O'Brien
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are pleased to hear Michael did a good job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean - General Manager

September 20, 2018

Worth driving from Niles to Naperville Very helpful in going over all the items in the car, most were new to me having a car that was 9 years old. Got the car I wanted, with the features I More

by jabhut
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Michael Price, Marie Stepanek
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Alec McKean - General Manager

September 20, 2018

Excellent Customer Service This is my first time owing a Subaru and I could not be more satisfied with my experience at Gerald Subaru in Naperville. From the moment we walked in More

by ksard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 25, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We're excited to hear that Eddy took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

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