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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 10, 2018

Quick and Easy It can be a process and a great ordeal shopping for a vehicle but Jeff Calhoun made is quick and easy for me. I told him what I wanted which might sou More

by Kali48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Calhoun
Jul 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this great feedback. Jeff is an invaluable member of our team and it's great to hear that he provided a truly exceptional buying experience. I will gladly share your compliments with Jeff and the team. Thank you for your business and be sure to let us know if we can help with any other vehicle needs. Sincerely, Alec McKean - General Manager

July 10, 2018

New Car purchase John Pryor walked us through the process beginning to end.. The dealership went above our expectations and worked with us in trade in and monthly pay More

by Koda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Pryor
Jul 12, 2018 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to truly exceptional care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean - General Manager

July 09, 2018

Great experience. Had a great experience buying a used Lexus RX. Started with Stephan and Eddy who introduced us to the car and a test drive. Final negotiations were wi More

by navi91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nino McMorris, Stephen Cook, Eddy Orellana
Jul 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for the wonderful review! Our entire team works hard to ensure every guest receives truly exceptional service! Congratulations on your purchase, we hope you love it for many years to come. Always feel free to contact or visit us again for any further automotive needs. Sincerely, Alec McKean - General Manager

July 08, 2018

Smooth and Easy I was looking at the website for a car. I started talking to Cynthia first via email and she helped setup my appointment. I walked into dealership and More

by moosejunky99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Cynthia Barratt, Russ Harris, Tim Murray
Jul 09, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

July 08, 2018

Positive Experience all around! Went to Gerald Subaru with my Senior father to return his leased Forester. Russ Harris greeted us at the door and we immediately felt comfortable. H More

by willie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris
Jul 09, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

July 08, 2018

Ehab & Gerald Subaru are the best Ehab worked with me when I placed my order for a new Ascent. He did a great job of explaining all the features and options. When he took the order h More

by jim1240
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jul 10, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for writing this truly exceptional review! Ehab is an invaluable member of our team and he truly exemplifies our commitment to customer care. I will gladly share your kind words with him and the rest of the team. Congratulations on your all-new Ascent, we hope you love it for many years to come. Thank you for your recommendation and be sure to reach out with any auto needs in the future as we are always here to help. Sincerely, Alec McKean - General Manager

July 07, 2018

Excellence Customer satisfaction Excellence in customer satisfaction , friendly dealership , easy paperwork no hurdles. Understand the situation of customer and based on they work acc More

by Yaseen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
July 07, 2018

Russ is the best! We came in to look at an Outback. Russ was at the door a greated us with a smile and a nice welcome. We let him know we were looking for a White Outba More

by Leky411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris
July 06, 2018

Great experience Great experience... never felt pressure to purchase a car .. very helpful... catering to my needs , and helping me find a vehicle.... even letting ta More

by Rigo1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose
July 06, 2018

Awesome I stopped in to look at a few cars and met Jeff. He was fantastic. He made it a fun experience when I’m ready to buy I’ll definitely go back to him More

by Chelllll87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Calhoun
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