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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 02, 2018

Great deal!!! Very patient and very helpful spending hours just to get us a car at a reasonable price. It's really a great deal. Thanks to you Eddy More

by gorio at tekla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Cynthia Barratt, Eddy Orellana
Jul 02, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

July 01, 2018

Cooperative They were willing to work with us literally for hours to get us our dream car at a reasonable price! The dealership is beautiful too! More

by Marg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Anna Smith, Tim Murray
Jul 02, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

July 01, 2018

Try Kelly Thomas for your next Subaru This was my second Subaru I bought from Gerald Subaru. I was very impressed with the professionalism of Kelly Thomas and her willingness to work with More

by M.Mathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Kelly Thomas, Tim Murray
Jul 02, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

June 29, 2018

New Ascent Ehab was a great salesman. He was not pushy, gave us adequate time to talk together about purchasing this vehicle. He was knowledge about the vehicl More

by Ascent19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Jul 03, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional feedback. Ehab is an invaluable member of our team and works incredibly hard to exemplify our commitment to customer service. I will gladly share your compliments with our team. Don't hesitate to reach out with any questions in the future. Sincerely, Alec McKean - General Manager

June 29, 2018

First Car Purchase This was my first car purchase and I couldn't be more happy with Gerald Subaru! I went to 3 different dealerships for my car search and this was the More

by bjenner10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price, Cynthia Barratt
Jul 03, 2018 -

Gerald Subaru of Naperville responded

We appreciate you writing this excellent review! It's great to hear that Michael and the team provided a truly exceptional buying experience. Congratulations on your first vehicle purchase and always feel free to reach out with any questions or auto needs in the future. Sincerely, Alec McKean - General Manager

June 29, 2018

2018 Outback Visited 3 Subaru dealerships. Gerald was the most transparent with cost options and even emailed me out the door prices for various options. I didn’ More

by Late 92 Baby Blue Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Stephen Cook, Eddy Orellana, Tim Murray
Jul 03, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review! Our entire team works incredibly hard to demonstrate our commitment to customer care. Congratulations on your purchase and don't hesitate to reach out with any questions or auto needs in the future. Sincerely, Alec McKean - General Manager

June 28, 2018

It was a great car buying experience Everyone was very friendly and courteous throughout the dealership.The dealership was very nice and accommodating from refreshments to information.Wou More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith, Marie Stepanek, Tim Murray
Jul 03, 2018 -

Gerald Subaru of Naperville responded

Thank you for the excellent feedback. We truly appreciate the recommendation and we look forward to helping you again in the future. Sincerely, Alec McKean - General Manager

June 27, 2018

The most accommodating dealership out there!!! Mike Price was the salesman assigned to work with me. He was friendly, and took the time to understand exactly what I wanted. He truly went above and More

by kmueller9099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Jul 03, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this truly exceptional review! It's great to hear that Mike went above and beyond to ensure you had a wonderful experience. Let us know if we can help with anything else in the future. Sincerely, Alec McKean - General Manager

June 26, 2018

Purchasing Ascent Jesse is very friendly. He did an excellent job in helping us trading our old Bmw to purchase the Ascent, Cynthia is very informative. she always sen More

by The new Ascent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Cynthia Barratt
Jun 27, 2018 -

Gerald Subaru of Naperville responded

We appreciate you leaving this great review! Jesse and Cynthia are both invaluable members of our team and it's great to hear that they provided such a wonderful buying experience. Congratulations on your Ascent, we hope you love it for many years to come! Always feel free to let us know if we can help with any other vehicle needs in the future. Sincerely, Alec McKean - General Manager

June 26, 2018

Very good Good experience. Will recommend to friends Very friendly and knowledgeable. Very patient. Test drive on track was fun. Would return for my nex More

by Tfrihart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Calhoun
Jun 27, 2018 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

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