Gerald Subaru of Naperville

Amazing Integrity ~ Genuine Customer Service ~ True Professionals Gerald Subaru is a rare find, for they are one of the last remaining first class dealerships around today. This is why as a Colorado Professionals Gerald Subaru is a rare find, for they are one of the last remaining first class dealerships around today. This is why as a Colorado resident, my wife and I purchased a new Forester Touring model from them and no where else. In short, they provided the exact vehicle we were looking for, at a price NO other local Illinois dealership or - in any other State could beat - and believe me, we searched. Their service was exceptional and I was able to forge this deal, while driving cross country taking our daughter to school. Thank you Cynthia, from Gerald internet sales whom, with her team, secured the very car my wife and I pursued. Cynthia's genuine care and honesty was such, that we put a deposit on the vehicle - sight unseen. After bringing our daughter to school and leaving her with our current Subaru Forester (Subaru Safety Second to NONE). We flew to ORD, and when you think things could not have gotten any better, we were greeted by Paulo, our point of contact salesman, who was simply amazing. Paulo's knowledge of our new high-tech vehicle was exceptional. In fact, he took us to a '5 star all terrain test drive facility' just minutes from the dealership, where we were able to experience for ourselves, the high-tech features of our new Forester Touring vehicle. Gearld Subaru has a culture of integrity and care that resonates throughout their team. In short, I have never experienced this from any other dealership. Please pass along our thanks to Cynthia, Paulo, Baldo, Tina and Jim. More

Pleasure to be around! He was a great help in getting my first car. Highly recommend. Great conversationalist as well; makes for a decent time at the dealership. first car. Highly recommend. Great conversationalist as well; makes for a decent time at the dealership. More

Collin is very thorough and explains what work needs to completed. He is friendly and helpful every time we visit regardless if it is just an oil change or a major repair. Collin goes above and beyond for completed. He is friendly and helpful every time we visit regardless if it is just an oil change or a major repair. Collin goes above and beyond for his customers making sure their experience in the service department is exceptional. More

Michael was very informative and helpful when helping us pick out a car. He was very nice and made the experience of purchasing the car very easy and positive. pick out a car. He was very nice and made the experience of purchasing the car very easy and positive. More

From the service to the character of those who helped me, I was able to drive away with my very first car! The staff was great, Kenny was very helpful and I truly felt welcomed. I originally went in a bit un I was able to drive away with my very first car! The staff was great, Kenny was very helpful and I truly felt welcomed. I originally went in a bit uncertain but I left not only feeling valued as a customer but certainly a customer who loves their car!!!! Thank you GS of Naperville! More

Friendly, professional and courteous to your needs. No pressure or hassles for purchasing extras and the like. Finally, very knowledgeable about their cars and equipment. pressure or hassles for purchasing extras and the like. Finally, very knowledgeable about their cars and equipment. More

I had such a great experience with Ehab! He was so helpful and went above and beyond to help make sure I was satisfied. He was very good at communicating and was very accessible throughout the entire helpful and went above and beyond to help make sure I was satisfied. He was very good at communicating and was very accessible throughout the entire process. I am so thankful that Ehab was the first to greet us when we visited Gerald Subaru. More

I haven’t bought a car in 10 years and Jeff made the process seamless! Very attentive to my questions and explained everything in great detail. A great experience! And Tina was able to find my car in o process seamless! Very attentive to my questions and explained everything in great detail. A great experience! And Tina was able to find my car in one day and personally went to pick it up! More

Eddy was great and everyone was super helpful! He was always available to answer questions and was very informative and friendly. We’re enjoying our first Subaru! always available to answer questions and was very informative and friendly. We’re enjoying our first Subaru! More

Kenny is awesome! We appreciated his patience & how thoroughly he went through everything with us. He is excellent at his job. We will highly recommend him to others looking for a new or used vehicle thoroughly he went through everything with us. He is excellent at his job. We will highly recommend him to others looking for a new or used vehicle The showroom is very welcoming and the other staff was very friendly as well. The coffee and snack station was a generous perk as we were there a good amount of time The entire experience was A+ thanks so much! More