Gerald Subaru of Naperville

Chuck Dziak, and Colin Miranda, are two of the BEST service department employees, at a car dealership I have ever had the pleasure of working with. Keep up the great, sincere customer service. It's gr service department employees, at a car dealership I have ever had the pleasure of working with. Keep up the great, sincere customer service. It's greatly appreciated. More

My husband and I found ourselves car shopping after 2020 claimed a couple more victims - both of our cars! My husband was a previous Gerald Subaru customer, so naturally some Subaru models were finalists on claimed a couple more victims - both of our cars! My husband was a previous Gerald Subaru customer, so naturally some Subaru models were finalists on our new car lists. Though we also liked other cars from other dealers, the commendable service and genuine camaraderie we received from Leo Lopez at Gerard Subaru definitely helped sealed the deal and purchased not one but two vehicles from him! The whole car buying process can be so draining and daunting but Leo made it incredibly pleasurable and we felt very well informed, very well taken care of and very appreciated as valued customers. His efforts went beyond our expectations and we would highly recommend him and Gerald Subaru for anyone looking to buy a new vehicle so they could experience the same above and beyond customer service we did! More

Bought my new outback from Gerald Subaru great place, everyone is courteous and friendly Leo Lopaz my sales rep Chuck Dziak and Rudy Burkhalter in the service department are the best you will ever deal everyone is courteous and friendly Leo Lopaz my sales rep Chuck Dziak and Rudy Burkhalter in the service department are the best you will ever deal with. Thank you guys More

Excellent sales experience for a somewhat convoluted transaction. I am well pleased with my decision to buy from Gerald. I would recommend this dealership to friends. transaction. I am well pleased with my decision to buy from Gerald. I would recommend this dealership to friends. More

We are so happy that we came to Gerald Subaru to look for our new car. Our salesman Eddie Orellana was great to work with. He was very knowledgeable about the vehicles and really explained a lot to us. He our new car. Our salesman Eddie Orellana was great to work with. He was very knowledgeable about the vehicles and really explained a lot to us. He went the extra mile to make sure we got the vehicle we wanted. He reached out to us the next day to see if we had any questions. We were happy with our experience and love our new car. More

Collin is always concerned about your welfare and the operation of your car. He is very helpful and understanding. The waiting room area is very comfortable. operation of your car. He is very helpful and understanding. The waiting room area is very comfortable. More

Go here first. Seriously, don't even bother with the other Subaru dealerships in the Chicagoland area. I live in the city and went to 3 other dealerships (one multiple times) before trekking out to Nap other Subaru dealerships in the Chicagoland area. I live in the city and went to 3 other dealerships (one multiple times) before trekking out to Naperville to buy my Subaru Outback. It was worth the trip. These guys will do everything in their power to get you the best deal. I crunched the numbers...I knew what my trade in was worth, what dealerships were selling it for, and what I thought was a reasonable amount to pay for a 2017 Outback. Not ONE of the other dealerships got me anywhere CLOSE to the payment I wanted. My salesman, Mike O'Brien, worked some kind of magic and got me to exactly the number I needed. It took a bit of convincing, but I never once felt pressured. I hate buying cars. The folks at Gerald made it easy. Driving the hour home in my new Outback I kept thinking, well that was almost TOO easy... and I was (and still am) incredibly happy with my purchase. Little details like stickers for my iPass, helping me transfer all my stuff from my old car (an hour after the dealership was closed), and mailing me the city sticker I forgot on my trade-in, set this dealership far above the others. Special shout out to the Business Manager finance guy, Jim Fischer, for working to get me an interest rate I couldn't refuse. Go here first. More

Great Guy. Always pleasant. Knows what he is doing. Doesn't try to upsell. Gives good explanations of work needed/done. I always look forward to visiting. He even laughs at my silly jokes! Doesn't try to upsell. Gives good explanations of work needed/done. I always look forward to visiting. He even laughs at my silly jokes! More

I have purchased all 3 of my Foresters from Gerald. Mike O'Brien sold me my 2019 and the process couldn't have been easier or more pleasant. He calls often, making sure my car is running well and has no pro O'Brien sold me my 2019 and the process couldn't have been easier or more pleasant. He calls often, making sure my car is running well and has no problems. Chuck and Colin have gone above and beyond time and again in taking care of my car's needs....from service to dings to buffing out scratches. They are pleasant and incredibly knowledgeable. I never feel rushed or pressured, and I value their experience and skills. I had several issues with my previous 2 Foresters (heat shield and transmission), but everything was fixed or replaced satisfactorily and I had no further problems. I truly appreciate the Gerald guarantee. So far the 2019 is running perfectly at a year old. This one I want to keep for awhile....maybe past my typical 60,000 miles. I couldn't be happier with Gerald Subaru. They have a customer for life in me. More

It is a pleasure dealing with Colin Miranda when my 2011 Forester needs service. Colin is always willing to patiently explain the work needed. Keeps me posted on the status of the work. Returns my calls. Forester needs service. Colin is always willing to patiently explain the work needed. Keeps me posted on the status of the work. Returns my calls. Last but not least, he has a calm and friendly disposition. More