
Gerald Subaru of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
3,072 Reviews of Gerald Subaru of Naperville
Great service! Jesse is an easy going guy that Takes the pain out of the car buying process. Thanks Jesse. Came into the dealer with no intention of buying, and one Jesse is an easy going guy that Takes the pain out of the car buying process. Thanks Jesse. Came into the dealer with no intention of buying, and one of my rules is to always take a day for and decide for major purchases. More
Best car buying experience EVER. This dealership is awesome. Super friendly and experienced salespeople. Russ was extremely pleasant to work with. Had a bad experience at another c This dealership is awesome. Super friendly and experienced salespeople. Russ was extremely pleasant to work with. Had a bad experience at another car dealership recently and after speaking with Russ Harris and purchasing a car through him I can not tell you what the difference was. Apart from a new and beautiful facility the buying experience was very nice due to Russ's super nice personality. No high pressure sales tactics to rattle your nerves like other places. Straightforward, honest, and competent. Cynthia from online sales was also very nice and attentive, responding to texts and emails. Nino McMorris also was very helpful in closing the deal on a new vehicle. More
First car purchase in 10 years My husband and I made all major financial decisions together. He recently passed away and I was purchasing a new Subaru without him, so I wanted to tr My husband and I made all major financial decisions together. He recently passed away and I was purchasing a new Subaru without him, so I wanted to try other makes to be sure of making the right decision. I was determined to gather all the information I could about Subaru an other makes before coming to a decision. Russ was extremely understanding, supportive and patient during the week-long process, which ended in a sale for him. More
#1 service Anna worked at getting us the perfect SUV for baby on the way and helped make sure we left with a great deal and it didn’t feel like we where pressure Anna worked at getting us the perfect SUV for baby on the way and helped make sure we left with a great deal and it didn’t feel like we where pressured into anything ! My boyfriend and I will continue to use Gerald Subaru for our future cars ! More
Great experience! it was very nice and easy to buy a car from this dealer. stuff is very knowledgeable and polite. Special thanks to Leo Katsnelson for his support it was very nice and easy to buy a car from this dealer. stuff is very knowledgeable and polite. Special thanks to Leo Katsnelson for his support More
Very happy with Amid Khan Amid was very easy to work with. He wasn't pushy or high pressure. He listened to what we wanted and did his best to find the right vehicle and expl Amid was very easy to work with. He wasn't pushy or high pressure. He listened to what we wanted and did his best to find the right vehicle and explain things. Amid even came in early to be sure everything would be ready when we came to pick up the vehicle. More
Easy from start to finish. I got connected through a Perks at Work program online and everyone at Gerald was attentive and helpful without being pushy. They were accommodating t I got connected through a Perks at Work program online and everyone at Gerald was attentive and helpful without being pushy. They were accommodating to my scheduling needs. Anna, my salesperson was awesome to work with. She was genuine and understanding of my needs More
Great experience Eddy and the rest of the Subaru staff were very helpful in guiding me through the experience of buying my Outback. Whether it was over the phone or i Eddy and the rest of the Subaru staff were very helpful in guiding me through the experience of buying my Outback. Whether it was over the phone or inside the dealership, I always felt like customer service was their top priority. More
Love My New Forester! Thank you for helping me drive home in my new 2018 Subaru Forester! And thank you to Ehab for taking me on numerous test drives and explaining everyth Thank you for helping me drive home in my new 2018 Subaru Forester! And thank you to Ehab for taking me on numerous test drives and explaining everything. I appreciate it! More
Great experiende Everyone I came into contact with Wes extremely professional and knowledgeable. Jim Webb did a fantastic job working through the purchasing process wi Everyone I came into contact with Wes extremely professional and knowledgeable. Jim Webb did a fantastic job working through the purchasing process with me.and answering all of my questions. More