Gerald Subaru of Naperville

The service you expect. The team here at Gerald Subaru operate the business with the professionalism. This was my first car purchase through a dealership and the service was The team here at Gerald Subaru operate the business with the professionalism. This was my first car purchase through a dealership and the service was straight forward and painless. I noticed a few minor issues with the car the day after purchase and the team here was happy to take car of them, no questions asked. More

I enjoyed working with Russ! Russ was extremely helpful and patient, because it took awhile to figure out some of the things I was looking for. I looked first at a used one and th Russ was extremely helpful and patient, because it took awhile to figure out some of the things I was looking for. I looked first at a used one and then figured I might as well see if I could afford a new one and he made it happen! More

Positive vibes with Leo! Leo is an awesome guy that made sure all our questions were answered and gave us a bunch of different options to really ensure we made the best choice Leo is an awesome guy that made sure all our questions were answered and gave us a bunch of different options to really ensure we made the best choice in our purchase. Thank you Leonfor all your help! We will definitely be back! More

Best Car Buying Experience I've Had! From the first inquiry to Cynthia, to the follow up from Steve, to the buying process with John R., and finally signing papers with Tim, everyone was From the first inquiry to Cynthia, to the follow up from Steve, to the buying process with John R., and finally signing papers with Tim, everyone was friendly and knowledgeable. John was absolutely amazing working with me. From the first greeting he was welcoming and accommodating. John made me feel heard and was incredibly patient with me as I was asking questions! He was reassuring without being pushy, which was very much appreciated. The entire staff went above and beyond and I couldn't be happier with my purchase. More

Nice facility and friendly associates. A pleasant experience I was treated with respect and the sales representative cared about and listened to my wants and concerns. The test drive, car detail explanations, an I was treated with respect and the sales representative cared about and listened to my wants and concerns. The test drive, car detail explanations, and paperwork were all done efficiently and thoroughly but without a lot of wasted time in between each transaction. Michael Price was a pleasure to work with because he kept in touch by phone without any pressure ever, not like a typical car salesman, I really appreciated and respected him for not trying to pressure me into a sale. He made this car purchase a pleasant experience. More

Great Buying Experience Dave (Jeff) was great to deal with he was honest informative and easy to deal with. He was very knowledgeable of the vehicle as well. Dave (Jeff) was great to deal with he was honest informative and easy to deal with. He was very knowledgeable of the vehicle as well. More

Very knowledgeable about their product! John should great patience with me during the buying process. He asked the right questions about what I was looking for in a car and got me in the ca John should great patience with me during the buying process. He asked the right questions about what I was looking for in a car and got me in the car I wanted for the price I wanted. More

A great dealership with great customer service. Leo Lopez worked with me for two weeks to find the Crosstrek that was right for my needs. This was my first purchase in several years so it was a big Leo Lopez worked with me for two weeks to find the Crosstrek that was right for my needs. This was my first purchase in several years so it was a big decision. Leo was helpful, patient and knowledgeable. As a female out car shopping, I've had sales representatives ignore me. This is not the case at Gerald Subaru of Naperville. The sales and management team are great. Leo Lopez is fantastic! He respected my questions and concerns. And he helped me get to the point to purchase. Thanks Leo Lopez More

Customer service off the charts by Jeff Walker. My husband walked into Gerald Suburu and was greeted by Jeff Walker. To quote a movie, he had him at Hello!!!! What an absolutely streamlined experie My husband walked into Gerald Suburu and was greeted by Jeff Walker. To quote a movie, he had him at Hello!!!! What an absolutely streamlined experience. It was a 2 car deal and it was wonderful. Would also like to thank Anthony in finance for his expertise and kindness. More

Very good service👌🏽 muy buen servicio, muy amigable, me ayudó mucho con escojer la opción correcta para mi y fue muy paciente en todo momento, definitivamente recomendarí muy buen servicio, muy amigable, me ayudó mucho con escojer la opción correcta para mi y fue muy paciente en todo momento, definitivamente recomendaría a mas personas. More