Gerald Subaru of Naperville

Excellence service Ehab was so friendly and helpful. He just could not do enough for me. He was very patient with me. Great experience highly recommended sales man Ehab was so friendly and helpful. He just could not do enough for me. He was very patient with me. Great experience highly recommended sales man More

SEAMLESS EXPERIENCE Prior to contacting Marie in internet sales at Gerald Subaru of Naperville, our Subaru Outback search had spanned three dealerships in Illinois and NW Prior to contacting Marie in internet sales at Gerald Subaru of Naperville, our Subaru Outback search had spanned three dealerships in Illinois and NW Indiana. After several phone conversations with internet sales, Marie located the model, worked out the deal and forwarded us to Kelly to finalize the purchase. Kelly is a true professional who knows her product and is able to establish a pleasant relationship with her client. Kelly spent a good part of the afternoon explaining the features and capabilities of the Outback prior to completing the necessary paper work. She went through the same process the day we picked up the car with my wife. The entire process was seamless and the most pleasant and "unique" car buying experience we have ever encountered. This speaks volumes for Gerald Subaru of Naperville and Kelly Thomas. More

Excellent experience Jeff was a pleasure to work with and went above and beyond with service. He was very knowledgeable about the cars I looked at and clearly passionate Jeff was a pleasure to work with and went above and beyond with service. He was very knowledgeable about the cars I looked at and clearly passionate about Subaru. He listened carefully to everything I wanted and needed, and did not try to push anything else. He offered suggestions on figuring out whether the size would be right, and clearly wanted me to be happy with my purchase. Tony handled the financing end smoothly and was helpful and personable also. More

Gerald Subaru Anna Smith was a pleasure to work with when I bought my Subaru Forester. I highly recommend Gerald Subaru and Anna Smith for your next car.. Anna Smith was a pleasure to work with when I bought my Subaru Forester. I highly recommend Gerald Subaru and Anna Smith for your next car.. More

Wonderful service. Jim Webb went above and beyond! Jim Webb went above and beyond It was truly a great experience and we highly recommend Gerald Subaru of Naperville. 5 STARS service and more Jim Webb went above and beyond It was truly a great experience and we highly recommend Gerald Subaru of Naperville. 5 STARS service and more More

If you are buying, do yourself a favor and contact Kelly My process started with Marie in internet sales and as the deal was worked out and the time came to pick up my car, Kelly Thomas took over. Kelly is a My process started with Marie in internet sales and as the deal was worked out and the time came to pick up my car, Kelly Thomas took over. Kelly is awesome and she truly understands what it means to deliver quality customer service. She not only helped with a couple hiccups early, but was great throughout the process, including after the sale. I went to this dealership which is 3 hours from where I live and wouldn't and won't hesitate to go back to them, especially with Kelly on board. If you are a buyer and don't at least give them a look, you probably aren't getting the best. More

Nice job team I like the whole team, helpful and sincere. Ehab was with us 3 days and with the same enthusiastic manners waled through every questions we asked. Tha I like the whole team, helpful and sincere. Ehab was with us 3 days and with the same enthusiastic manners waled through every questions we asked. Thank you sir! More

Excellent Service Department The Service Department at Gerald Subaru in Naperville, is excellent. I arrived on time for my appointment, and I was able to pull right into the servi The Service Department at Gerald Subaru in Naperville, is excellent. I arrived on time for my appointment, and I was able to pull right into the service department area. I was greeted by friendly Bob who places the protective plastic seat cover and paper floor mat, and I didn’t have to wait long before Amy, the service advisor, checked me in. The service was completed in less than the estimated time and my car was returned to me clean after a free car wash. I highly recommend Gerald Subaru in Naperville without hesitation. More

Easy car buying experience Russ and the team at Gerald Subaru were really easy to work with. They took the time to understand our needs and helped us find the right car for us. Russ and the team at Gerald Subaru were really easy to work with. They took the time to understand our needs and helped us find the right car for us. They made the car buying experience painless and made sure that we left happy. After we got home, we noticed a small scratch on the rear bumper. Russ and his team worked hard to fix the issue for us and left us feeling like valued customers. More

My first ever NEW car! Worked with Jeff Walker, great salesman, got me exactly what I asked for! My first time buying a Subaru after a long lotalty to another competitor. Ex Worked with Jeff Walker, great salesman, got me exactly what I asked for! My first time buying a Subaru after a long lotalty to another competitor. Explained the process, models, use and worked hard to help with my monthly payments. Definitely see him, he makes it happen! More