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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 30, 2018

Subaru Anna was absolutely great. Got a car we were very happy with thanks to her that we will hopefully have for a long time. She's very good at her job. More

by scottyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith
May 01, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 30, 2018

GREAT DEALER!!!!!!!!!!!!! Staff was very friendly and sale person, Abid Khan answered all my questions and stayed within my budget. The sales floor and service area were very More

by S Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Abid Khan
May 01, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in truly exceptional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

April 29, 2018

Wonderful and willing to do what was needed to fix an issue Ehab made my car buying experience a pleasure! He was very personable and helpful during the entire process. He helped me understand the benefits of a More

by Pualum1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Leo Katsnelson, Ehab Aref
May 01, 2018 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

April 29, 2018

Easy to talk to and work with I hadn’t bought a new car in a long time, so I was nervous about the whole process. I was excited about this Subaru once I test drove it. I don’t get More

by Irisvill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
April 28, 2018

Buying my new Outback! I am very pleased with the purchase experience and delighted with my new Subaru Outback. Russ Harris was most helpful in reviewing vehicle features an More

by Outback2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris
May 01, 2018 -

Gerald Subaru of Naperville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 28, 2018

Super helpful and efficient Leo helped us throughout the process, and John jumped in to cover for an additional test drive, etc. Both great and very friendly. Only downside was More

by sbc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, John Rose
May 01, 2018 -

Gerald Subaru of Naperville responded

Thank you very much for taking the time to leave us this truly exceptional review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alec McKean - General Manager

April 27, 2018

did a good job matching another offer I came in with a nice offer from another dealership, but they had to order the car I wanted. The salesman at Gerald did a good job getting very close More

by jhallyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Jeff Walker
May 01, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

April 27, 2018

Very Happy Jesse Bush was our salesman who did a great job getting us what we needed. I’d give him a hundred stars if I could! More

by DebD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
May 01, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 27, 2018

Happy with our new Subaru, Just bought a new Subaru at Gerald Subaru of Naperville. We are so happy with the new car. Russ who has assisted us was very helpful and found a right More

by Hidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Russ Harris
May 01, 2018 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to truly exceptional customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean - General Manager

April 26, 2018

Smooth and pleasant We dealt mostly with Anna Smith and found her to be friendly, knowledgeable and efficient in the demo and sales process. We look forward to working wi More

by Refpikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith, Cynthia Barratt, Stephen Cook, Tim Murray
Apr 27, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Anna is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Alec McKean - General Manager

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