
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Subaru Anna was absolutely great. Got a car we were very happy with thanks to her that we will hopefully have for a long time. She's very good at her job. Anna was absolutely great. Got a car we were very happy with thanks to her that we will hopefully have for a long time. She's very good at her job. More
GREAT DEALER!!!!!!!!!!!!! Staff was very friendly and sale person, Abid Khan answered all my questions and stayed within my budget. The sales floor and service area were very Staff was very friendly and sale person, Abid Khan answered all my questions and stayed within my budget. The sales floor and service area were very clean and well organized. More
Wonderful and willing to do what was needed to fix an issue Ehab made my car buying experience a pleasure! He was very personable and helpful during the entire process. He helped me understand the benefits of a Ehab made my car buying experience a pleasure! He was very personable and helpful during the entire process. He helped me understand the benefits of a Subaru and each feature. He even made sure my phone was connected via Bluetooth before I drove off the lot. I would absolutely recommend him to anyone looking for a car! Ubaldo was a pleasure to work with as well. There was a misunderstanding on the offer and trade, but Anthony worked hard to rectify it! More

Easy to talk to and work with I hadn’t bought a new car in a long time, so I was nervous about the whole process. I was excited about this Subaru once I test drove it. I don’t get I hadn’t bought a new car in a long time, so I was nervous about the whole process. I was excited about this Subaru once I test drove it. I don’t get excited about many cars. The experience of talking through the pricing seemed smoothe. I didn’t feel pressured to purchase, because Mike is easy to communicate with. He was understanding of the budget I was working with, and I was able to walk away with the vehicle I truly wanted. He worked with me and I’m very pleased with the service I received from both Mike and Tony. More
Buying my new Outback! I am very pleased with the purchase experience and delighted with my new Subaru Outback. Russ Harris was most helpful in reviewing vehicle features an I am very pleased with the purchase experience and delighted with my new Subaru Outback. Russ Harris was most helpful in reviewing vehicle features and various purchase options. The dealership followed-up with Cora explaining all the bells and whistles incorporated in the car's advanced electronics. I recommend Gerald Subaru for those interested in a quality buying experience. More
Super helpful and efficient Leo helped us throughout the process, and John jumped in to cover for an additional test drive, etc. Both great and very friendly. Only downside was Leo helped us throughout the process, and John jumped in to cover for an additional test drive, etc. Both great and very friendly. Only downside was sitting with the business manager and learning about $3-4K additional costs for all sorts of maintenance and warranty coverage plans. That's extremely late in the process to add on those kinds of costs. They need to raise that earlier in the process so that you know what to expect. More
did a good job matching another offer I came in with a nice offer from another dealership, but they had to order the car I wanted. The salesman at Gerald did a good job getting very close I came in with a nice offer from another dealership, but they had to order the car I wanted. The salesman at Gerald did a good job getting very close to this offer on the same car that they had in stock. Left feeling I got a good deal and it was smooth process, if a bit long. More
Very Happy Jesse Bush was our salesman who did a great job getting us what we needed. I’d give him a hundred stars if I could! Jesse Bush was our salesman who did a great job getting us what we needed. I’d give him a hundred stars if I could! More
Happy with our new Subaru, Just bought a new Subaru at Gerald Subaru of Naperville. We are so happy with the new car. Russ who has assisted us was very helpful and found a right Just bought a new Subaru at Gerald Subaru of Naperville. We are so happy with the new car. Russ who has assisted us was very helpful and found a right car for us. Thanks. More
Smooth and pleasant We dealt mostly with Anna Smith and found her to be friendly, knowledgeable and efficient in the demo and sales process. We look forward to working wi We dealt mostly with Anna Smith and found her to be friendly, knowledgeable and efficient in the demo and sales process. We look forward to working with her and the whole team in the future! More