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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 15, 2018

Jesse was great in helping us figure out what works best for us.He was personal and practical which made us more comfortable in finalizing our decision. Tha More

by Aratim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Aratim, We appreciate your business. Thanks for being truly exceptional! Sincerely, Alec McKean - General Manager

April 15, 2018

Good experience Takes time to explain about the vehicle Jeff is knowledgable ,,respectful ..the place is clean accesible to any refreshments..the drive test area is n More

by Ina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Ina, Thanks for taking the time to leave us this truly exceptional review! Sincerely, Alec McKean - General Manager

April 14, 2018

The staff at Gerald Subaru are very kind and helpful Anna Smith was very knowledgeable about the vehicle she was showing she's the most awesome sales lady I've ever meet .she's very nice. More

by Grams Ann 335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith, Marie Stepanek, Tim Murray
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review. Take care until next time! Sincerely, Alec McKean - General Manager

April 14, 2018

The most pleasant experience I’ve ever had purchasing or lea sing a vehicle… At 73 years old that’s saying something! Everyone we worked with was extremely professional and pleasant. I wife and I were both very More

by Lineman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Stephen Cook, Russ Harris
Apr 18, 2018 -

Gerald Subaru of Naperville responded

The team is happy to hear that you received truly exceptional service. Sincerely, Alec McKean - General Manager

April 14, 2018

Great Customer Service! I am in the beginning stages of buying a car and I was in the area, so I decided to stop in Gerald Subaru...I’m so glad I did! The whole experience fe More

by Szajac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, James Webb
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Thanks for taking the time to leave us this truly exceptional review! Sincerely, Alec McKean - General Manager

April 14, 2018

Manny, Rudy, Leo I appreciate the excellent care given to me, and my Foerester, by the excellent mechanic, Manny, service advisor, Rudy, and super salesman, Leo. You More

by glodegiz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy and Manny, Chuck Dziak, Leo Lopez
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional feedback! Sincerely, Alec McKean - General Manager

April 14, 2018

Great experience Anna and the rest of the staff were very helpful and answered all of our questions. Would definitely buy from her again. Great car shopping experi More

by Rgj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith
Apr 18, 2018 -

Gerald Subaru of Naperville responded

We appreciate the truly exceptional review! Sincerely, Alec McKean - General Manager

April 13, 2018

Fantastic Experience! I could not be happier! I bought my first new car ever (I am 61), and haven't had a car payment in years and I've also always bought a Toyota, but I More

by Grace K Pranaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Webb
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Grace, We appreciate the truly exceptional review! Sincerely, Alec McKean - General Manager

April 13, 2018

Above & beyond Eddy O was very helpful & courteous. Personable service, felt like we were cared for as more than just a customer! Good follow thru as well. More

by Jami L Koenig
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray
Apr 18, 2018 -

Gerald Subaru of Naperville responded

We appreciate your business. Thanks for being truly exceptional! Sincerely, Alec McKean - General Manager

April 13, 2018

Great buying experience. Russell was very knowledgeable, pleasant and helpful. He turned our test drive visit into a great buying day. We would recommend him to others interes More

by Doug Witkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Tim Murray
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review. Take care until next time, Doug. Sincerely, Alec McKean - General Manager

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