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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 21, 2018

Ehab- an excellent sales consultant Ehab was very kind, knowledgeable and patient person. He helped us a lot in choosing the right car for us. He answered all our questions without any h More

by Sara Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 23, 2018 -

Gerald Subaru of Naperville responded

Thanks for your truly exceptional review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

April 20, 2018

Awesome dealership Michael Price & Tony in finance were awrsome. Michael understood what my needs were in purchasing my Forester & Tony was fabulous, he informed me tha More

by Lj25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Apr 23, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

April 20, 2018

Very nice people, and great dealership! Ehab was an absolute pleasure to work with. He is very knowledgable anout the vehicles, and explained everything I asked about. And I asked a lot of q More

by Eye_lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Apr 23, 2018 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

April 20, 2018

First Time Subaru Owner Jim was very willing to work with me and understood I was not in a hurry to buy. I came in a few times over a few months to make my decision. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Webb
Apr 23, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

April 19, 2018

Great Experience Obtained quote online for car I was interested in. Went to dealership and worked with Jesse Bush for sale. Fun to work with, low pressure and took t More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Stephen Cook, Marie Stepanek, Tim Murray
Apr 19, 2018 -

Gerald Subaru of Naperville responded

Thank you for your outstanding rating. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this truly exceptional review. It really matters to our dealership! Sincerely, Alec McKean - General Manager

April 18, 2018

Very professional sales person Abid Khan and Manny Ghoush were excellent deal with. Abid was a consummate professional and knew his product very well. My wife and I were treated ver More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Monomoy Ghosh
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

April 17, 2018

Excellent Buying Experience We recently purchased a 2018 Crosstrek from Gerald after visiting with and/or communicating with approximately ten different dealers. The Gerald staf More

by D&L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for truly exceptional customer service for each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

April 16, 2018

Excellent experience salesman was very helpful,homest and excellent at explaining and demonstrating how to operate the vehicle. Also sesman answered all my qeustions about More

by Arnold1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Stephen Cook, Eddy Orellana
Apr 18, 2018 -

Gerald Subaru of Naperville responded

The team is happy to hear that you received truly exceptional service. Sincerely, Alec McKean - General Manager

April 16, 2018

Friendly and honest service We worked with Kelly Thomas. She was wonderful to work with, very kind and honest. She even helped educate us on the processes of buying and trading i More

by dbeirne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Apr 18, 2018 -

Gerald Subaru of Naperville responded

We’re delighted to hear of your truly exceptional experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Alec McKean - General Manager

April 15, 2018

Jesse was Great! Jesse was great! Our car buying experience through him was smooth and enjoyable. Thank you Jesse and to the team at Gerald Subaru Naperville Dealershi More

by Vinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Vinny, Thanks for the truly exceptional review. Take care until next time! Sincerely, Alec McKean - General Manager

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