Gerald Subaru of Naperville

Superb Customer Service Anna & Michael & Anthony make the entire process very easy and were truly customer-focused. They really listened to and were patient with our questio Anna & Michael & Anthony make the entire process very easy and were truly customer-focused. They really listened to and were patient with our questions. Everyone was both professional and interested in helping my wife and I get our 2018 Forester. Excellent teamwork - the Gerald (Naperville) experience, as stated on their website, really does exist! We highly recommend them. More

Great deal and service Jim was great to work with and I would highly recommend him. I would work with him again in the future if I had the opportunity. Jim was great to work with and I would highly recommend him. I would work with him again in the future if I had the opportunity. More

Excellent service Jim Webb was great to work with, Very kind and patient. He helped my husband and I find the right car. Thanks for excellent service!!! Jim Webb was great to work with, Very kind and patient. He helped my husband and I find the right car. Thanks for excellent service!!! More

Awesome service!! The car-buying process is totally painless here!! I was looking for either a Subaru Crosstrek or Outback, and John was extremely knowledgeable of both The car-buying process is totally painless here!! I was looking for either a Subaru Crosstrek or Outback, and John was extremely knowledgeable of both. We were able to pin my needs down to a Crosstrek, and he was able to find exactly the car (every package I wanted without pushing extras) that I was looking for. Anthony was also amazing to work with - he secured the best financing deal ANYWHERE, without even breaking a sweat despite my difficult case. Both Anthony and John are clearly willing to go far for the customer once the customer is sure of what they want. Even if unsure, they're very knowledgeable and patient in helping you find the best car for your needs. Both were extremely professional, capable, and wonderful to deal with throughout the entire process - I will definitely come back for my next vehicle and recommend Gerald Naperville to others, as well! More

great experince Went to dealership just to look and ask a few question. Met with John and very friendly found a car that fit are needs and price. Was not planning to Went to dealership just to look and ask a few question. Met with John and very friendly found a car that fit are needs and price. Was not planning to buy but went home with a new used car.Great expreince More

Wonderful Experience! We had a great experience working with Eric. He was super helpful and always very positive and friendly to work with. He made the process easy, and to We had a great experience working with Eric. He was super helpful and always very positive and friendly to work with. He made the process easy, and took his time answering any of the questions we had. Loving our Subaru and our experience with the dealership. Thank you, Eric! We also worked with Anthony. It was quite a busy day for him, and he helped to move us through his portion quickly and very informatively. Super friendly and another great part of our experience. Thank you! More

Finally found it We had been searching for the right car for the right price for almost a month. We had been to most of the Subaru dealerships and many other makes in We had been searching for the right car for the right price for almost a month. We had been to most of the Subaru dealerships and many other makes in the Chicago area and it had not gone well for one reason or another. We almost gave up on Subaru. Then we came here and worked with Eric Zetterlof who was very helpful, friendly and not pushy. I would highly recommend working with Eric. More

Kalley Thomas Kalley Thomas is a wonderful sales person I had a very good experience with Kelly Thomson she is very helpful and. I would gladly recommend to fr Kalley Thomas is a wonderful sales person I had a very good experience with Kelly Thomson she is very helpful and. I would gladly recommend to friends and family I give her 5 Star rating More

An extraordinary experience! Words cannot truly express how exceptional our experience was that day (10-21-17) when we purchased our 1st Subaru Legacy. The entire process was very Words cannot truly express how exceptional our experience was that day (10-21-17) when we purchased our 1st Subaru Legacy. The entire process was very positive, easy, and stress-free from the moment we used Truecar.com for pricing and arranged a test drive through Steve Cooks and Manny and meeting Jesse Bush then Tony for financing. Jesse, our sales consultant is a person of integrity, professional, and takes pride in what he does. He made sure that all our needs and concerns were addressed and met. He definitely and went above and beyond so that we got the best deal and best financing available. Tony was very persistent and got us the best rate which was even better than our pre-approval rate. He was also very informative and patient. He presented us with the best warranty options and helped decide on the best choice. We had a lot fun hanging out Jesse and really enjoyed our visit from start to finish at Gerald Subaru. There was no pressure or anxiety at all because Jesse was very knowledgeable and presented us with all our options which allowed us to make the best decision. He went above and beyond to get us the best car and deal. Jesse deserves to win #1 Sales Consultant of the Century award! Not only is he the best in his profession but he's also very humble, transparent, patient, honest and definitely a "family man" with a great sense of humor! May God Bless Gerald Subaru, Jesse Bush, and your family abundantly! : ) More

Great Dealership Our salesman, John Rose, stuck with us even though it took us more than a year to finally decide to buy a new car. He was helpful without being pushy. Our salesman, John Rose, stuck with us even though it took us more than a year to finally decide to buy a new car. He was helpful without being pushy. Everyone we dealt with was friendly and easy to work with. On top of that, it is a beautiful facility with comfortable waiting areas and lots of goodies. More