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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 03, 2017

Great experience buying Crosstrek! Cali was patient and understanding with my family as with toyed with different price ranges and type of car that we wanted. We didn't feel pressured a More

by Rlemna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calabria Taber
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new 2017 Subaru Crosstrek! I’m very happy to hear you had a truly exceptional car buying experience working with Cali. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Alec McKean - General Manager

July 01, 2017

Excellent service The sales rep Ricardo helped me get the car I wanted at a good price. Made sure I had a good rate and help me drive out with the car I wanted. If you' More

by EdgarMondragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Thank you very much for leaving us this truly exceptional review, Edgar! I’m glad that Ricardo could get you into a reliable vehicle at a great price. Please let us know if you need anything else! Sincerely, Alec McKean - General Manager

July 01, 2017

Review Great! I think it went well. Got the price I wanted. Will go back in the future if we need another Subaru. Thank you. See you in a few years! More

by Mary Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calabria Taber
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Hi Mary and thank you so much for sharing your truly exceptional feedback with us! Congratulations on your new Subaru! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Alec McKean - General Manager

July 01, 2017

Excellent Service and value! Kelly Thomas is the most helpful and informative car dealer that I have ever met. She is a pleasure to work with. I love my new Forester! More

by Kelly Laszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Thank you for this truly exceptional review and congratulations on your new Forester! Kelly is truly an exceptional employee and we appreciate her for providing great service to you. We look forward to assisting you again down the road! Sincerely, Alec McKean - General Manager

July 01, 2017

Great first dealership experience Cali was very helpful and personable. She worked hard to negotiate a good deal on my trade-in and the car I purchased. Overall, it was the exceptional More

by kj22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Calabria Taber, Stephen Cook
Jul 05, 2017 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! I am grateful you chose to visit us to trade in your vehicle, and Cali sincerely wants to help you get the best deal possible. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

June 30, 2017

Great experience! They were able to find me a great car at a price I could afford. Definitely worth going to! Thanks so much for all the help! More

by RaeRae1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Webb
Jul 05, 2017 -

Gerald Subaru of Naperville responded

I’m very happy that we were able to find a good vehicle that fit your price range. We encourage you to stop by if you have any other vehicle needs and will continue to provide a truly exceptional customer service. Thank you for recommending us! Sincerely, Alec McKean - General Manager

June 29, 2017

Buying A Car Is Never Fun, But Gerald Cares For The Customer I spent this afternoon buying a new Subaru Crosstrek from Gerald Subaru. My salesman, Michael Price was both very professional and low key knowing th More

by Happy Ken
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Asim Aslam, Michael Price
Jun 30, 2017 -

Gerald Subaru of Naperville responded

Ken, thank you for recognizing your truly exceptional experience at our store. It is great to know that Michael and our staff were able to provide you and your wife with a pleasant time purchasing your new Subaru Crosstrek. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Alec McKean - General Manager

June 26, 2017

Great experience John was very friendly ,patient and professional on his approach. He helped me finding the right car in a short time. Overall a pleasant experience pu More

by LS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Nino McMorris
Jun 27, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! Thank you for taking the time to leave us a truly exceptional review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that John did a great job in assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean - General Manager

June 26, 2017

Wonderful car buying experience at Gerald Subaru. Our salesman Abid was great ! He was knowledgeable and professional. He was no pressure and made us feel comfortable. Abid assisted us all through the More

by D&M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Asim Aslam, Abid Khan
Jun 27, 2017 -

Gerald Subaru of Naperville responded

I am pleased to hear that you had a truly exceptional experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Alec McKean - General Manager

June 24, 2017

Great Went in to buyout my lease. Salesman was Jesse Bush, fantastic guy. He listens to what you want, keeps notes from encounters you may have had months a More

by Jacob H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jun 27, 2017 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional rating, Jacob. Congratulations on your purchase! I'm glad that Jesse was able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Sincerely, Alec McKean - General Manager

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