
Gerald Subaru of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
3,072 Reviews of Gerald Subaru of Naperville
Walked in, got help from Leo, drove out in new Crosstrek I didnt think the dealership would be able to pull off getting me a car with my trade in but Leo Lopez worked with me for 5 hours and managed to get m I didnt think the dealership would be able to pull off getting me a car with my trade in but Leo Lopez worked with me for 5 hours and managed to get me in the car I wanted with my trade in and even got my rate reduced after looking at all the angles. Veronica Duarte explained everything to us when we did the paperwork and the experience was super smooth. Anna Smith helped me get the initial appointment Leo was awesome and stuck with my girlfriend and I and we are the new owners of a 2013 Crosstrek. Thanks again Leo for all your help. The dealership was clean and looked great also. More
Bought a 2017 Forester Jesse Bush sold us a low mileage Subaru Forester last night. He listened to our wants and concerns and found us just the car we wanted. He stayed late Jesse Bush sold us a low mileage Subaru Forester last night. He listened to our wants and concerns and found us just the car we wanted. He stayed late to make sure everything was completed and we had a tutorial of the features before we left. I will recommend Jesse and the dealership whenever I get the chance! More
Great Buying Experience Gerald was and excellent choice for purchasing my new Impreza. I purchased my car right before moving out of state. Jesse was very personable and wa Gerald was and excellent choice for purchasing my new Impreza. I purchased my car right before moving out of state. Jesse was very personable and was a great help finding a good deal and figuring out the logistics of buying the car in Naperville then titling the car out of state. More
Wonderful Buying Experience My wife and I met Eric last week when shopping for a new lease on an 2017 Subaru Impreza. Throughout the entirety of the process, he was confident in My wife and I met Eric last week when shopping for a new lease on an 2017 Subaru Impreza. Throughout the entirety of the process, he was confident in his answers, discussed the safety features that are important to use with our newborn, and helped us find the right car to fit our needs within our tight budget. Was very happy with with our Experience. More
Great customer service Jessie was awesome to deal with. He answered all my questions and worked hard to make sure I understood the details of every step. The test track was Jessie was awesome to deal with. He answered all my questions and worked hard to make sure I understood the details of every step. The test track was also a nice e touch. I recommend working with Jessie as he makes the experience worth while. More

Customer Service Oriented Complete pleasure. Kelly and Jesse were awesome. Were patient with all of my various questions. Was a complete pleasure and would gladly recommend to Complete pleasure. Kelly and Jesse were awesome. Were patient with all of my various questions. Was a complete pleasure and would gladly recommend to friends and family! More
Amazing Service and Communication Jesse was great to deal with and communicated with me with honesty and transparency. He was able to earn my trust right away and could not be a bette Jesse was great to deal with and communicated with me with honesty and transparency. He was able to earn my trust right away and could not be a better person to deal with. More
First Time Buyer This was the first car I've ever purchased myself. Eric was fantastic to work with! I wanted to make sure I was purchasing the correct vehicle, and I This was the first car I've ever purchased myself. Eric was fantastic to work with! I wanted to make sure I was purchasing the correct vehicle, and I did delay my purchase for several months until I knew I was absolutely sure. He was very patient with me. The day I came in to purchase the vehicle, he made the whole process pretty painless. I always dreaded purchasing a vehicle because of some of the stories I've been told, but Eric made it very enjoyable! More
Great customer service I was in my first day of car shopping for a new car. I knew I had wanted to get either a Subaru Forrester or a Honda CRV. Eric did a lot of backgroun I was in my first day of car shopping for a new car. I knew I had wanted to get either a Subaru Forrester or a Honda CRV. Eric did a lot of background work to find out what would fit me perfectly, especially since I was on a limited budget. He was able to get me into a car that I loved with a price I could live with. I greatly appreciate all the work he put in to make me a satisfied customer. I ended up buying the car that day. There was no need to look any further. More
Great time with Cali! Get your car here Cali was great in both taking us seriously as car buyers and also aiding us in our search. She not only knew a bunch about her own vehicles (told us a Cali was great in both taking us seriously as car buyers and also aiding us in our search. She not only knew a bunch about her own vehicles (told us a bunch), but she also knew a bunch about other cars we were looking at. She really understood what we were looking for and used that to guide us to the best purchase. We couldn't be any happier and are extremely glad we went to Gerald Subaru and worked with Cali More