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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

February 24, 2017

Solid Gerald subaru provided me with absolute excellence in customer service as well as going above and beyond to help someone purchase their dream car. Tha More

by Casmass92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ricardo Rodriguez
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thanks for your great review! It's great to hear that our staff went above and beyond to help you during your visit. I’ll be sure to pass your thanks on to Ricky and Tony. We look forward to working with you in the future. Sincerely, Alec McKean – General Manager

February 23, 2017

Professional, courteous, friendly, knowledgeable Have had a very positive experience at Gerald Subaru of Naperville. Everyone has been very professional, friendly, and will do everything they can to More

by stedz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Leo and the rest of the staff were so positive. It was truly a pleasure working with you. Sincerely, Alec McKean – General Manager

February 22, 2017

Great experience It's positive experience. Kelly is nice and professional, treated us very good. Even though we bought a used car, however she still meet our need. More

by pinpin5439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 23, 2017 -

Gerald Subaru of Naperville responded

Thank you very much for taking your time to leave us a great review! Congratulation on your purchase! I am pleased to hear about your great experience working with Leo! If there is anything else we can do for you just give us a call! Sincerely, Alec McKean – General Manager

February 22, 2017

Good Experience Subaru At Gerald Subaru Naperville we had a very good experience. This was mainly due to the salesman, John Rose. He was very knowledgeable and informative a More

by Good car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Account managers: Ubaldo Rodriguez, Ubaldo Rodriguez, John Rose, Leo Katsnelson
Feb 23, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your purchase! We are very glad to hear that your experiences with John, Ubaldo and Leo have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

February 21, 2017

Outstanding Experience My husband and I just purchased a 2017 Subaru Outback!! Michael Price was an excellent salesperson and representative of Gerald Subaru of Naperville. More

by Russ Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Joseph Limjuco
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Russ, thank you for choosing Gerald Subaru of Naperville as your dealership to purchase your first car. I really appreciate the great review and comments. I’m very glad to hear that your experience with Michael and Joseph have been very positive. It was great doing business with you. I hope to see you again! Sincerely, Alec McKean – General Manager

February 21, 2017

Totally Pleasant Experience We purchased our 2017 Forester from this dealership after another didn't meet our needs. Gerald Subaru did. Very clean, comfortable showroom, with ple More

by Judith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Mason Lies, Anna Smith
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your 2017 Forester, Judith! I am happy to hear that Mason and Tony were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us with any questions or concerns. Sincerely, Alec McKean – General Manager

February 21, 2017

Great Experience Gerald of Naperville and Kelly as my salesperson was a very positive experience. I was treated professionally and had a very positive buying experien More

by awebmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 23, 2017 -

Gerald Subaru of Naperville responded

We appreciate you taking the time to review your 5-star car-buying experience with Kelly and us at Gerald Subaru of Naperville. Enjoy driving around in your new car! Sincerely, Alec McKean – General Manager

February 19, 2017

Very professional Jesse Bush, was very kind and helpful. I would recommend him to anyone.Knowledgeable, did everything he could to help. Put us to ease right away. Made More

by Crvcarol2011
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, was the sales Consultant.
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jesse was there to provide you with such exceptional service! Thank you again and congratulations on your purchase. Sincerely, Alec McKean – General Manager

February 17, 2017

Nice people to deal with Bought a Forester, the experience was rewarding. The sales representative making sure that everything was explained to us before we took delivery. Nic More

by JCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Bush, Asim Aslam, Mitch Vella, Joseph Limjuco
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your new Forester! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Alec McKean – General Manager

February 17, 2017

Excellant experience. I recently purchased a used vehicle from salesperson Jesse Bush. He was professional, easy to work with and made the delivery process very convenient More

by Dave P.
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback, Dave. Congratulations on your purchase! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jesse. Please let me know if I can ever help you in the future. Sincerely, Alec McKean – General Manager

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