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Gerald Subaru of Naperville

Naperville, IL

4.6
3,075 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,075 Reviews of Gerald Subaru of Naperville

February 27, 2017

Excellent knowledge of vehicles Our sales representative was very knowledge of the Subaru crosstrek. He gave us a full overview of the car and made us feel very comfortable moving f More

by Steved
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you for your feedback and recommendation, Steved. Congratulations on your Subaru Crosstrek! It's fantastic to know that our staff was able to make your car purchase experience a positive one. We look forward to working with you or anyone you might send our way in the future. Sincerely, Alec McKean – General Manager

February 27, 2017

Best purchase experience Over the past 10 years I've purchased 7 cars new and used from various dealerships across Illinois and I've never had a better experience than I did w More

by Dave G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase, Dave. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Leo was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean – General Manager

February 25, 2017

Best car buying experience yet! The staff at Gerald were a pleasure to work with. They made sure I got what I wanted at a price that made sense for me. I would definitely return to t More

by bstear84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you very much for leaving us this excellent review! I’m glad that we could get you into a reliable vehicle at a great price. Please let me know if you need anything else! Sincerely, Alec McKean – General Manager

February 24, 2017

Solid Gerald subaru provided me with absolute excellence in customer service as well as going above and beyond to help someone purchase their dream car. Tha More

by Casmass92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ricardo Rodriguez
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thanks for your great review! It's great to hear that our staff went above and beyond to help you during your visit. I’ll be sure to pass your thanks on to Ricky and Tony. We look forward to working with you in the future. Sincerely, Alec McKean – General Manager

February 23, 2017

Professional, courteous, friendly, knowledgeable Have had a very positive experience at Gerald Subaru of Naperville. Everyone has been very professional, friendly, and will do everything they can to More

by stedz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Leo and the rest of the staff were so positive. It was truly a pleasure working with you. Sincerely, Alec McKean – General Manager

February 22, 2017

Great experience It's positive experience. Kelly is nice and professional, treated us very good. Even though we bought a used car, however she still meet our need. More

by pinpin5439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 23, 2017 -

Gerald Subaru of Naperville responded

Thank you very much for taking your time to leave us a great review! Congratulation on your purchase! I am pleased to hear about your great experience working with Leo! If there is anything else we can do for you just give us a call! Sincerely, Alec McKean – General Manager

February 22, 2017

Good Experience Subaru At Gerald Subaru Naperville we had a very good experience. This was mainly due to the salesman, John Rose. He was very knowledgeable and informative a More

by Good car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Account managers: Ubaldo Rodriguez, Ubaldo Rodriguez, John Rose, Leo Katsnelson
Feb 23, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your purchase! We are very glad to hear that your experiences with John, Ubaldo and Leo have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

February 21, 2017

Outstanding Experience My husband and I just purchased a 2017 Subaru Outback!! Michael Price was an excellent salesperson and representative of Gerald Subaru of Naperville. More

by Russ Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Joseph Limjuco
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Russ, thank you for choosing Gerald Subaru of Naperville as your dealership to purchase your first car. I really appreciate the great review and comments. I’m very glad to hear that your experience with Michael and Joseph have been very positive. It was great doing business with you. I hope to see you again! Sincerely, Alec McKean – General Manager

February 21, 2017

Totally Pleasant Experience We purchased our 2017 Forester from this dealership after another didn't meet our needs. Gerald Subaru did. Very clean, comfortable showroom, with ple More

by Judith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Mason Lies, Anna Smith
Feb 21, 2017 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your 2017 Forester, Judith! I am happy to hear that Mason and Tony were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us with any questions or concerns. Sincerely, Alec McKean – General Manager

February 21, 2017

Great Experience Gerald of Naperville and Kelly as my salesperson was a very positive experience. I was treated professionally and had a very positive buying experien More

by awebmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Feb 23, 2017 -

Gerald Subaru of Naperville responded

We appreciate you taking the time to review your 5-star car-buying experience with Kelly and us at Gerald Subaru of Naperville. Enjoy driving around in your new car! Sincerely, Alec McKean – General Manager

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