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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 07, 2017

Will be a repeat customer Eric was great to work with when purchasing my 2017 BRZ. He was attentive to my requests and made sure I knew when the car was coming (estimated). H More

by Bob Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Eric Zetterlof
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Hello Bob and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eric was there to provide you with such exceptional service! Thank you again and congratulations on your new 2017 BRZ. Sincerely, Alec McKean – General Manager

March 06, 2017

best experience at a car dealership A couple weeks ago I bought a used Chevy Silverado from Chris at Gerald Subaru. He was very patient and transparent which are two qualities you won't More

by rddowns26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Christopher Vanlue
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Thanks so much for the nice review and congratulations on your Silverado! We really appreciate this feedback and I'll be certain to share your compliments with Chris and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of your car-buying needs. It was our pleasure. Sincerely, Alec McKean – General Manager

March 03, 2017

Best experience at a car dealership ever! We just leased a 2017 Subaru Impreza 2.0i 5 door. Jesse Bush was our guy and he made the experience what it was! He guided us through all of the det More

by Diana Cramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Jesse Bush
Mar 09, 2017 -

Gerald Subaru of Naperville responded

I appreciate you taking time to leave us a great review, Diana. I am pleased to hear Jesse and Asim did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new 2017 Subaru Impreza, please feel free to let me know. Sincerely, Alec McKean – General Manager

March 02, 2017

easy and fun car buying experience Our internet sales consultant Leonard Batson was professional. He provided their internet price and fees clearly (no hidden cost) as well as the detai More

by Sam
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Len Batson
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase, Sam! I am truly grateful for this nice review! I’m thrilled that Leonard and Kelly were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to working with your family, and your friends in the future. Sincerely, Alec McKean – General Manager

March 01, 2017

Great...super happy with my experience Micheal Price was my sale agent and I was really happy with his patience and knowlege of the vehicle. I felt he understood that this was a big purchas More

by C2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Joseph Limjuco
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you for this great review and congratulations on your purchase. Micheal is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Alec McKean – General Manager

March 01, 2017

Never knew buying a car would be so much fun! We just bought a 2017 Subaru Crosstrek with the best sales consultant ever...Kelly Thomas! She guided us through from start to finish...from helping u More

by Mjaay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your 2017 Subaru Crosstrek! I am happy to hear that Kelly and Anthony were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us with any questions or concerns. Sincerely, Alec McKean – General Manager

February 28, 2017

Easiest car buy I've had I bought my first Subaru from Leo Lopez. I walked in, I told him what I was looking for and what price I wanted. He got me exactly what I was looking More

by 4bangerozzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thanks for the feedback and congratulations on your Forester! I’m so happy that Leo helped you and your mother find the perfect car for your needs! We hope to have the opportunity to work with you again in the future! Sincerely, Alec McKean – General Manager

February 27, 2017

Excellent knowledge of vehicles Our sales representative was very knowledge of the Subaru crosstrek. He gave us a full overview of the car and made us feel very comfortable moving f More

by Steved
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you for your feedback and recommendation, Steved. Congratulations on your Subaru Crosstrek! It's fantastic to know that our staff was able to make your car purchase experience a positive one. We look forward to working with you or anyone you might send our way in the future. Sincerely, Alec McKean – General Manager

February 27, 2017

Best purchase experience Over the past 10 years I've purchased 7 cars new and used from various dealerships across Illinois and I've never had a better experience than I did w More

by Dave G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase, Dave. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Leo was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean – General Manager

February 25, 2017

Best car buying experience yet! The staff at Gerald were a pleasure to work with. They made sure I got what I wanted at a price that made sense for me. I would definitely return to t More

by bstear84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you very much for leaving us this excellent review! I’m glad that we could get you into a reliable vehicle at a great price. Please let me know if you need anything else! Sincerely, Alec McKean – General Manager

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