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Gerald Subaru of Naperville

Naperville, IL

4.6
3,075 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,075 Reviews of Gerald Subaru of Naperville

March 10, 2017

Top notch, easy going new car buying experience Buying from Gerald Subaru was one of the most easy going, no pressure experiences I have had purchasing a new car. I felt no pressure to buy on the da More

by Louie R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Mar 15, 2017 -

Gerald Subaru of Naperville responded

Thank you for recognizing your experience at our store, Louie. It is great to know that Leo was able to provide you and your wife with a pleasant time purchasing your new 2017 Impreza Sport. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Alec McKean – General Manager

March 08, 2017

Great experience purchasing a new Outback Mason was a great salesman. He is extremely knowledgable, he allowed us to take a car home overnight which really helped us to zero in to find the ca More

by Burrell E Henderson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Lies, Asim Aslam
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new Outback, Burrell. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mason was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean – General Manager

March 07, 2017

Amazing once Jesse got involved Besides the great look and atmosphere of their new facility the guy we got was fantastic. The process was easy and the coffee was delicious. More

by Glencoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Glen, thank you and congratulations on your purchase! We are so very pleased that Jesse could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Sincerely, Alec McKean – General Manager

March 07, 2017

Will be a repeat customer Eric was great to work with when purchasing my 2017 BRZ. He was attentive to my requests and made sure I knew when the car was coming (estimated). H More

by Bob Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Eric Zetterlof
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Hello Bob and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eric was there to provide you with such exceptional service! Thank you again and congratulations on your new 2017 BRZ. Sincerely, Alec McKean – General Manager

March 06, 2017

best experience at a car dealership A couple weeks ago I bought a used Chevy Silverado from Chris at Gerald Subaru. He was very patient and transparent which are two qualities you won't More

by rddowns26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Christopher Vanlue
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Thanks so much for the nice review and congratulations on your Silverado! We really appreciate this feedback and I'll be certain to share your compliments with Chris and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of your car-buying needs. It was our pleasure. Sincerely, Alec McKean – General Manager

March 03, 2017

Best experience at a car dealership ever! We just leased a 2017 Subaru Impreza 2.0i 5 door. Jesse Bush was our guy and he made the experience what it was! He guided us through all of the det More

by Diana Cramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Jesse Bush
Mar 09, 2017 -

Gerald Subaru of Naperville responded

I appreciate you taking time to leave us a great review, Diana. I am pleased to hear Jesse and Asim did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new 2017 Subaru Impreza, please feel free to let me know. Sincerely, Alec McKean – General Manager

March 02, 2017

easy and fun car buying experience Our internet sales consultant Leonard Batson was professional. He provided their internet price and fees clearly (no hidden cost) as well as the detai More

by Sam
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Len Batson
Mar 09, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase, Sam! I am truly grateful for this nice review! I’m thrilled that Leonard and Kelly were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to working with your family, and your friends in the future. Sincerely, Alec McKean – General Manager

March 01, 2017

Great...super happy with my experience Micheal Price was my sale agent and I was really happy with his patience and knowlege of the vehicle. I felt he understood that this was a big purchas More

by C2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Joseph Limjuco
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you for this great review and congratulations on your purchase. Micheal is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Alec McKean – General Manager

March 01, 2017

Never knew buying a car would be so much fun! We just bought a 2017 Subaru Crosstrek with the best sales consultant ever...Kelly Thomas! She guided us through from start to finish...from helping u More

by Mjaay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your 2017 Subaru Crosstrek! I am happy to hear that Kelly and Anthony were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us with any questions or concerns. Sincerely, Alec McKean – General Manager

February 28, 2017

Easiest car buy I've had I bought my first Subaru from Leo Lopez. I walked in, I told him what I was looking for and what price I wanted. He got me exactly what I was looking More

by 4bangerozzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Mar 01, 2017 -

Gerald Subaru of Naperville responded

Thanks for the feedback and congratulations on your Forester! I’m so happy that Leo helped you and your mother find the perfect car for your needs! We hope to have the opportunity to work with you again in the future! Sincerely, Alec McKean – General Manager

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