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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 29, 2020

He was extremely helpful. Walked us through the process and explained the specifics to the new car owner. He was friendly and open to discussion and communication. I'd definitely come back. More

by Chloe Scovill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Hubert Sneideris
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 29, 2020

Recently bought a 2020 WRX STI and I love it. It was a awesome and easy experience dealing with Kenny G and Anthony Mazany. Very happy with the service they provided me, easy and enjoyable. Looking forwar More

by extolvida
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Jul 31, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 28, 2020

Jesse was such a big help from the beginning but didn’t know to much about the car long story short Jesse sold me a bs car for 5 grand and a week later it broke down transmission went out More

by Grandprix5100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Bush
July 28, 2020

Ehab is very helpful. He knows a about cars. He is honest and does not try to trick his customers. Ask for him personally when you go to Gerald More

by firefighterbryson
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jul 30, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ehab was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Have a great day! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 28, 2020

Gerald's takes good care of you! A follow-up visit to check recent work on our 2009 Subaru forester was thoughtful, professional and easy. Chuck and Collin make a great team and have More

by katydid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Collin Miranda
Jul 30, 2020 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had an excellent experience with Chuck and Collin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 26, 2020

Service department makes the dealership Over the years I have learned the most important aspect of an auto dealership relationship is its service department. Gerald Subaru has cemented our b More

by cclifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Jul 29, 2020 -

Gerald Subaru of Naperville responded

We love hearing from our customers, so thank you for your truly exceptional review,! It's wonderful to hear that our staff at Gerald Subaru of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 26, 2020

It was my first service at Subaru for my new forester touring. Donna was exceptional. Very polite, helpful and friendly. She was meticulous in tracking down the nail in my tire, accomodated me for a next More

by samkhopkar
Recommend Dealer
Yes
Employees Worked With
Donna Tran
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Hello and thank you for your truly exceptional review! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 25, 2020

Hello everyone, iam phuoc Le so glad to speak out on my mind about Gerald Subaru of Naperville, specially Jesse the sale gentleman who is so nice and honest to sell me the SUV there. Iam very happy with th More

by Subaru lover
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 25, 2020

Thank you so much for all your help! Jesse was kind, helpful and easy to work with. Jesse went above and beyond to make sure we felt at ease and had a wonderful experience. More

by Jwferg01
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 25, 2020

Very nice guy and easy to work with! He really went above and beyond to make sure we were able to walk away happy and with what we needed. More

by Wilkins.mollym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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