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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 24, 2020

Hubert was very helpful in finding the right vehicle for us. We were looking for a different color but he and his manager were awesome finding what we needed. We’re very happy with Hubert and the entire t More

by rbandyk
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 24, 2020

My service advisor is Colin Miranda. He has looked after my car since I drove it off the lot 30 months ago. My car runs great! More

by Karen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Karen. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 24, 2020

Jesse Bush provided excellent service and went above and beyond not only during my buying process but continually after. All staff I interacted with was kind and accommodating. I highly recommend Gerald Sub More

by andrew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany, Monomoy Ghosh, Jesse Bush, Paulo Rodriguez
Jul 29, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Andrew. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 22, 2020

Nice and clean dealership friendly people. I personally dealt with Paulo who was very knowledgeable, patient, and friendly. I would definitely recommend this dealership to others. More

by gustavomarroquin773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Jul 23, 2020 -

Gerald Subaru of Naperville responded

Gustavo, thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 21, 2020

Eddy very professional and helpful.helped me find reliable vehicle in my price range and got me up and rolling again.i recommended eddy to help More

by Toya Collins
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eddy Orellana
Jul 23, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 20, 2020

Auto Status Report Collin Miranda very professional & pleasant to deal with & explaining services & cost. It was positive experience & will continue with Gerald Subaru More

by bartusiakm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda, Donna Tran
Jul 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 20, 2020

Hubert was very upfront and honest about the entire process. Was willing to do the running back and forth to get the trade in value of my old outback, and very friendly. Was a very positive experience More

by Rdnektrucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 23, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 19, 2020

He was a great communicator and went into great detail with descriptions! He made us feel very comfortable and was very interested in his customers. I would highly recommend him. More

by Monicaisaac
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 18, 2020

Leo was very nice and understanding of our budget so he made that happen. I trusted his word after he showed me he had the same Toyota Camry, good dealer. More

by brianlema54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jul 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 18, 2020

Quality dealership! Ricardo Rodriguez and Anthony Mazany are exceptional employees from the sales and financial departments! . They are very knowledgeable, respectful and helpful! We worked together until I More

by Fin
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ricardo Rodriguez
Jul 21, 2020 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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