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Gerald Subaru of Naperville
Naperville, IL
3,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,072 Reviews of Gerald Subaru of Naperville
July 18, 2016
Good deal Nice people I just wanted to pick up something I could use to run around and take to work. I have a job at a quarry and do not want to take a used car there. So I I just wanted to pick up something I could use to run around and take to work. I have a job at a quarry and do not want to take a used car there. So Instead I picked up a 2001 Toyota Camry. I was unsure about the price because It was not what I was looking to spend, but we definitely worked out something I felt more comfortable with. I would definitely come back here. Kelly was very nice and she was also very good at listening to my concerns about the car. Anthony was very polite and very helpful. More
by Ronald L. Varney
Employees Worked With
Kelly Thomas
July 18, 2016
Fantastic service, easy going staff! I had a great experience today buying my first Subaru from Gerald. I went with Gerald because of their Lifetime Warranty, and the experience was made I had a great experience today buying my first Subaru from Gerald. I went with Gerald because of their Lifetime Warranty, and the experience was made so much better by the awesome staff. I didn't feel any pressure from them and feel that they weren't trying to dupe me into something. They explained everything to the T and I would come here to buy all of my future Subarus. Nick and Anthony were particularly great to work with! More
by Molly J
Employees Worked With
Anthony Mazany, Nicholas Gruic
July 17, 2016
Excellent experience! Friendly, professional staff. Overall great experience! Went in for a new Forester, left with a pre-owned crosstrek, and we love it!!! We didn't even Friendly, professional staff. Overall great experience! Went in for a new Forester, left with a pre-owned crosstrek, and we love it!!! We didn't even know we were getting a free lifetime power-train warranty on the vehicle until after we already decided it was perfect for us! The icing on the cake! More
by Kingkong
Employees Worked With
Anthony Mazany, Eric Zetterlof
July 16, 2016
Total satisfaction Our buying experience was extremely pleasant. Kelly Thomas made this all possible with her knowledge, professionalism and genuine personality! We woul Our buying experience was extremely pleasant. Kelly Thomas made this all possible with her knowledge, professionalism and genuine personality! We would definitely purchase another vehicle from Gerald. Be sure you ask for Kelly!! More
by AZZMO
Employees Worked With
Kelly Thomas
July 16, 2016
Best choice! Great dealership! Quality people! This was an overall wonderful experience. We traveled to get there because of their consumer approval rating. It wa Great dealership! Quality people! This was an overall wonderful experience. We traveled to get there because of their consumer approval rating. It was well deserved. More
by Kluthct7
Employees Worked With
Anthony Mazany, Eric Zetterlof
July 14, 2016
Good experience The staff was knowledgeable and friendly here. I didn't feel pressured to make a decision. I thought it was a good experience and I would recommend th The staff was knowledgeable and friendly here. I didn't feel pressured to make a decision. I thought it was a good experience and I would recommend this dealership to others. More
by mike123
Employees Worked With
Anthony Mazany, Nicholas Gruic
July 04, 2016
Great salesman, great service, great price! Gerald Subaru of Naperville made the entire process of buying our new 2017 Outback painless! In fact, I may go so far as to say it was a pleasant expe Gerald Subaru of Naperville made the entire process of buying our new 2017 Outback painless! In fact, I may go so far as to say it was a pleasant experience and a great learning opportunity for my two children. Our sales rep was Mitch Vella and he went out of his way to help us find the car we wanted and negotiate a price that we were looking for. He met with us the next day to go over all the technology on the car and took us out to demonstrate some of the features. I'd HIGHLY recommend both Mitch and Gerald Subaru of Naperville for your next car purchase! More
by Mary Reid-Vizintos
Employees Worked With
Asim Aslam, Mitch Vella
July 02, 2016
Great car buying experience with Kelly We were very pleased with the excellent service provided by Kelly Thomas. Her no pressure approach, product knowledge and interest in working with us We were very pleased with the excellent service provided by Kelly Thomas. Her no pressure approach, product knowledge and interest in working with us were very much appreciated. We were also very pleased with all of the perks provided by the Gerald Subaru dealership including zero percent financing, unlimited warrantee and even free car washes! Thank you Gerald and Kelly. More
by CindyW
Employees Worked With
Asim Aslam, Kelly Thomas
June 25, 2016
Extremely Happy With My Car Buying Experience My family and I chose to go car shopping at this location because we were referred by friends who had purchased a Subaru from Gerald Subaru a few mont My family and I chose to go car shopping at this location because we were referred by friends who had purchased a Subaru from Gerald Subaru a few months ago. When we decided to buy a car we wanted to go to a place that had integrity and good customer service and we were happy to find that to be the case. Our salesperson, Leo Lopez was friendly and authentic, he asked us what we were looking for and was immediately able to narrow down our search to the best options. It was such an easy transaction and with his naturally upbeat personality it made the purchase even more enjoyable. It is without hesitation that I recommend this dealership to anybody who is looking to buy a car. We have had our Subaru Forester for 2 weeks and we love it. Leo called us to follow up to see if we had any questions and to make sure everything was good, which in my opinion was very nice. We opted to get the interior and exterior treated with sealant to protect the car and to keep it nice for longer and we were also extremely impressed with the service department as well. Collin was very personable and helpful and made us feel comfortable and welcome. Looking forward to continuing to do business with this dealership for years to come! More
by CAblossom
Employees Worked With
Leo Lopez
June 24, 2016
AWESOME EXPERIENCE I have not had such an amazing customer service experience in at least a decade. I am a disabled veteran and he took that into consideration throughou I have not had such an amazing customer service experience in at least a decade. I am a disabled veteran and he took that into consideration throughout the entire process. I greatly appreciate it from the bottom of my heart. Eric put alot of time and effort in with me and made the whole experience seem easy. You need more of them like him thank you and God bless More
by Godbless
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Asim Aslam, Eric Zetterlof
