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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 30, 2016

my 2016 Subaru Impreza Premium John is the best! He went the extra mile to help me purchase my new vehicle. The folks at Gerald Subaru are excellent & highly recommended. More

by EMT73
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Pryor, Len Batson
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your purchase! John is one of the best at his career and your review is spot on. We train our staff to go the extra mile and give the customer a positive experience. We look forward to seeing you again. Sincerely, Alec McKean – General Manager

July 30, 2016

Great experience buying a Crosstrek! I had my first Forester for more than a decade. Although I was very interested in the Crosstrek, I came in initially thinking I was going to get anoth More

by newcrosstrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your Crosstrek! It is wonderful to hear that Eric and Anthony were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. We look forward to working with you, your family, and your friends in the future. Sincerely, Alec McKean – General Manager

July 29, 2016

Great friendly service provided by Kelly Thomas who made the whole process a very enjoyable and pleasant experience. Will not hesitate to recommend the dealership and Kelly More

by Stand Sure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Nino McMorris, Kelly Thomas
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! We are very pleased to hear that Kelly could make your car shopping experience so enjoyable and pleasant. Thank you for your recommendation as well. We look forward to your next visit. Take care. Sincerely, Alec McKean – General Manager

July 29, 2016

purchasing my new subaru From the moment I walked in to Gerald Subaru I felt as if I was taken care of I was greeted by my sales man Cristian Alva who took care of all my need More

by mike soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Thank you for this great review! We're excited to hear that Cristian took care of you! He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Enjoy your purchase! Sincerely, Alec McKean – General Manager

July 26, 2016

New 2017 Subaru Outback 2.5i Limited Purchase Largely because of Gerald's proximity to my residence and the smooth inter personal style of Ms Kelly Thomas both resulted in me purchasing my Subaru More

by John & Sandra
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 27, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! It’s encouraging to know Kelly was able to show you dedicated and personalized service. Gerald Subaru of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Alec McKean – General Manager

July 24, 2016

Great service and Lifetime Warranry Everyone was extremely helpful and knowledgeable about the vehicles. Service was outstanding. Kelly went out of her way to make us feel welcome and More

by CrosstrekHeaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Jul 25, 2016 -

Gerald Subaru of Naperville responded

Thank you for your kind words! Kelly is a great asset and we appreciate her for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Alec McKean – General Manager

July 24, 2016

Great cars! Great people! I love my Forester! All the people of Gerald's Subaru were great, but I want to give a special "Thank You" to Eric Zetterlof and Asim Aslam for staying so late on a Tuesd More

by wifey0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Jul 25, 2016 -

Gerald Subaru of Naperville responded

Congrats on your new car! Your great feedback truly made our day. Eric and Asim are wholly devoted to the success of our guests’ experiences and we are proud to have them on our team. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Alec McKean – General Manager

July 22, 2016

Kelly was great! I love my Impreza. Kelly was so much fun to work with. She treated me like a friend and not just a customer. She is very knowledgeable about her cars (safety features, a More

by griff1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Asim Aslam, Kelly Thomas
Jul 25, 2016 -

Gerald Subaru of Naperville responded

Thank you for reviewing your time spent at Gerald Subaru of Naperville. We are proud to hear that your time spent with our team was enjoyable! Kelly is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We thank you again for your business and enjoy your new car! Sincerely, Alec McKean – General Manager

July 20, 2016

John was fantastic!!! Thanks for my Crosstrek!!! John helped me to get my car from another dealer. I had an extremely bad experience with a salesman at another dealership and he fixed everything in n More

by Kasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Armitage, John Pryor, Asim Aslam
Jul 21, 2016 -

Gerald Subaru of Naperville responded

Thank you for your wonderful feedback. It's fantastic to know that John was able to make your car purchase incredibly quick and pleasurable. Please let us know if we can do anything further to help. Sincerely, Alec McKean – General Manager

July 19, 2016

Eric was Awesome! I really didn't even plan on buying a car today. I was in the area and decided to stop in and see what was available. I was greeted at the door by Eri More

by Tonytrax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Jul 21, 2016 -

Gerald Subaru of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Eric could help get you set up with the perfect new car for you. We appreciate your recommendations. If there is anything more we can do for you please feel free to come back and see Gerald Subaru of Naperville any time! Take care. Sincerely, Alec McKean – General Manager

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