Gerald Subaru of Naperville

Jason - friendly, listens, helpful, establishes trust My concern going in to purchase a new car was high pressure and manipulative salesmen and managers. Things have sure changed at Gerald Subaru. Jason w My concern going in to purchase a new car was high pressure and manipulative salesmen and managers. Things have sure changed at Gerald Subaru. Jason was very responsive providing answers, information and a very competitive price. He helped me navigate a myriad of options to select the features I wanted in our vehicle. He exhibited patience in explaining these choices and features including staying 45 minutes passed closing on the evening our car was ready for pickup. I never felt rushed or naïve during the process. The Outback manuals are extensive and thicker than a bible in contrast to a 1/4 - 1/2" manual received in the past with cars. Being acquainted with all the features to make the most of them takes some time but was time well spent. I am so impressed with the various safety, communication and entertainment features that Subaru offers compared to other brands I had investigated. I am so delighted to have found Jason and Gerald Subaru to purchase our new Subaru Outback. More

Joe Haga - friendly, professional and a great help!! This was my first time buying a new car and I picked up a 2015 WRX premium. Joe helped me throughout the process and was really knowledgeable about t This was my first time buying a new car and I picked up a 2015 WRX premium. Joe helped me throughout the process and was really knowledgeable about the car. He answered every single one of my questions and really went out of his way to ensure that I got my dream car. Being 24 and a first time buyer, I felt this was the best possible experience I could have had and Joe made it happen. I highly, highly recommend seeing Joe about a car at Gerald Subaru of Naperville. He was a great help! Thanks Joe! More

Friendly/experienced staff - too slow on getting me out the Took the extra effort to educate my wife on the car. Had appointment/price already agreed upon. Still took 3+hours to get out the door. Unacceptabl Took the extra effort to educate my wife on the car. Had appointment/price already agreed upon. Still took 3+hours to get out the door. Unacceptable More

Jason Z. "ROCKS" We have been exploring the Outback for a few months. Got hooked up with Jason via the internet sales. He could not have been more patient. We took a We have been exploring the Outback for a few months. Got hooked up with Jason via the internet sales. He could not have been more patient. We took a long test drive and called Jason back several times with questions. There was never any pressure to buy. We finally made a decision and were given a great price. Working with Jason and the folks at Gerald Subaru made this a very pleasant car buying experience. More

Buying my first new car Gerald Subaru gave me an excellent experience in buying my first new car. The sales person Joe Haga was great to work with! I was able to get the Fo Gerald Subaru gave me an excellent experience in buying my first new car. The sales person Joe Haga was great to work with! I was able to get the Forester I wanted plus more at a price I felt was fare and what I wanted to pay. Also having the warranty for the length of the time you own the car is a real plus in buying from Gerald Subaru. More

No nonsense purchase. I already knew that I wanted a Forester and negotiated with a few other dealerships using the internet sales approach. After getting the best price t I already knew that I wanted a Forester and negotiated with a few other dealerships using the internet sales approach. After getting the best price that I could, Gerald Subaru beat it by a substantial amount without any haggling. Took the ride to the dealership to complete a very pleasant car buying experience and drove away in my new ride with a smile on my face. Joe Haga was very professional through the whole process. More

Jason has the patience of a Saint. My husband and I went to the Subaru dealership about 5 times to ask off-the-wall questions and measure every inch of the Outback to make sure everythi My husband and I went to the Subaru dealership about 5 times to ask off-the-wall questions and measure every inch of the Outback to make sure everything from our dog cage to our 3 kayaks would fit. We even told him that we would not be buying for another month and wanted to check out other vehicles. No problem with Jason. The Mitsubishi salesman actually told me, "Not knowing what you want wastes my time and yours" when I told him I was narrowing down my list of possible cars. Who knows what they want until they test drive a few cars? So when it came time to actually buy, we took into account the service we received at the dealerships, along with price and gas mileage and we felt that the Outback (and Jason) couldn't be beat. More

Saturday in subaru! I bought my 2015 subaru on Saturday and I felt like is was at home. The sales man Leo was really nice. Thanks for everything! I bought my 2015 subaru on Saturday and I felt like is was at home. The sales man Leo was really nice. Thanks for everything! More

First Subaru I bought by first Subaru a week ago for Gerald Subaru of Naperville. I had one of the best, no hassle salesman, Jason. He was great and took his tim I bought by first Subaru a week ago for Gerald Subaru of Naperville. I had one of the best, no hassle salesman, Jason. He was great and took his time with me and helped me feel like I was making the right choice. Would recommend him to anyone in the market looking for a car. Got a great car and great service! More

new wrx I bought a new wrx from Leo Lopez. He was very laid back and I enjoyed his mellow demeanor. I appreciated his friendly service and work on lowering I bought a new wrx from Leo Lopez. He was very laid back and I enjoyed his mellow demeanor. I appreciated his friendly service and work on lowering the price. It was a pleasure working with him and I am very happy with my new wrx! More