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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 23, 2015

Pleasant Experience I had a very pleasant new car buying experience working with Martin. He was available to answer any questions we had during the entire process. He was More

by fed81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Strozyk
Mar 24, 2015 -

Gerald Subaru of Naperville responded

Thanks for the great review! Martin is an asset to our team and we're happy to hear that your car-buying experience with him was so pleasant! Congrats on your new car! We appreciate your recommendation and look forward to serving you again! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

March 20, 2015

Great Buying Experience I had a very pleasant buying experience with Gerald Subaru! Martin Strozyk was a GREAT sales consultant that treated me like a friend and did not use More

by moni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Strozyk
Mar 23, 2015 -

Gerald Subaru of Naperville responded

Moni, thank you for leaving us with this review, and for the compliments on behalf of Martin! We're so glad he took care of you, and made your car-buying experience a wonderful one! Congrats on your new Toyota Camry! We appreciate your business, and let us know if there's anything else that you need. Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

March 18, 2015

A very pleasant experience I was dreading having to go through the agony of finding a new car. But after doing some thorough research, buying a new car was a surprisingly pleas More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2015 -

Gerald Subaru of Naperville responded

Thank you for this stellar review, Beth! We're so happy to hear that Jason and Igor were so helpful throughout the car-buying process. I hope that you are enjoying your new car! Thank you for your recommendation, and we look forward to seeing you again in the future! Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

March 15, 2015

Ubaldo Rodriguez is fantastic! Ubaldo was great! Excellent customer service and very personable! I will definitely be recommending him to all of our friends and family. He was very More

by The Wilsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez
Mar 16, 2015 -

Gerald Subaru of Naperville responded

Thanks so much for the nice review! Ubaldo is a key component of our team, and it is great to hear that he provided you with excellent customer service. I'll be sure to pass along your compliments to him. Congrats on your new Crosstrek! Please don't hesitate to contact us if there's anything else we can do for you!  Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

February 18, 2015

We Love Our Subaru! Thank you Ubaldo Rodriguez! Love, Love, Love our brand new 2015 Subaru Forester. What a great dealership and excellent customer service. Ubaldo Rodriguez was wonderful to work More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez
Feb 18, 2015 -

Gerald Subaru of Naperville responded

Tricia, it was a pleasure to read about your first car buying experience at Gerald Subaru of Naperville. Congratulations on your brand new Forester! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Ubaldo was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

February 17, 2015

Patient /Caring / Organized Buying the perfect car is hard and a bit stressful ~ Big Purchase. Ralph helped walk me (Susan) thru this process and answered all my questions. He More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2015 -

Gerald Subaru of Naperville responded

Thanks for this nice review, Susan! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Ralph, Nino and Dan truly know their stuff. We make sure that all of our employees are knowledgeable and courteous and they will be glad to hear you were able to perceive that. As the paperwork goes, we try our hardest to process it as quick as possible. Thank you for the recommendations. Thank you again and we look forward to seeing you again! Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

February 10, 2015

Ubaldo Rodriguez - Excellent This is our 3rd Subaru from Gerald Subaru. Excellent service, positive experience. Tremendous staff. Ubaldo was incredibly patient and it was very More

by Cindy Evak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez
Feb 11, 2015 -

Gerald Subaru of Naperville responded

Cindy, it was a pleasure to read about your third car buying experience at Gerald Subaru of Naperville. Congratulations on your Subaru! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Ubaldo was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Warm regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

February 02, 2015

Quick and Painless Back in December I factory ordered a Forester. Jason was my salesman. He made everything extremely easy. After we went through the factory order sheet More

by somersa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2015 -

Gerald Subaru of Naperville responded

What an enjoyable review to read, Somersa! It is reassuring to know that Jason provided you with a hassle-free and welcoming shopping experience. Gerald Subaru of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Kind regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

February 01, 2015

Ubaldo Rodriguez - Very Friendly and Professional Ubaldo Rodriguez was very friendly and professional. He was extremely knowledgeable. We have bought many cars and we rank Ubaldo and the dealership More

by KNeradt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez
Feb 02, 2015 -

Gerald Subaru of Naperville responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Ubaldo was able to provide you with the professional, pressure-free and knowledgeable customer service that Gerald Subaru of Naperville is known for. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

January 20, 2015

Great place Jason was pretty good at his communication and sales. Prompt in response. I recommend Jason to have a smooth purchase. Jason and his team's work is More

by jagadeesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2015 -

Gerald Subaru of Naperville responded

Jagadeesh, thanks for this great review! We can't tell you enough how much we appreciate our sales team. They do a fantastic job and we are very happy that Jason was there to take care of you! Thank you again and we always look forward to working with you again in the future! Best regards, Nino McMorris General Sales Manager nmcmorris@geraldauto.com

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