Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

July 18, 2020

Jessie was patient with me and attentive to what I mentioned I was looking for. I did end up making a purchase but even though l didn't get a good deal l still say Jessie did a great job - didn’t try More

by Bbuz
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 18, 2020

Very personable- not at all pushy. He explained the vehicle. Listened to what I was looking for in a car and didn't try to pressure me to spend more which I respected and appreciated. Very good experi More

by Bluejade4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 21, 2020 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 18, 2020

We had a great experience with Leo. We shopped around, trying lots of makes and dealers. Subaru’s are great, but Leo is what brought us back. More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jul 21, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 18, 2020

Leo is the man! He was incredibly personable and we felt his genuine interest in what worked for us and our family made him an incredible salesman. Easy to chat with and great at follow up - he was a great More

by Laurakdaly20
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jul 21, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 18, 2020

I came in with my daughter and I felt so comfortable with Jesse! He answered all or questions in great detail and was so patient! He explained and communicated everything to us. He made us feel like family n More

by Mom12
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Jesse Bush
Jul 21, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 18, 2020

Easy to talk with, he is respectful. Knowledgable about the car. worked with us. Leo is professional. I would buy another car from Leo. He explained everything very clearly. More

by Carjon503
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Jul 21, 2020 -

Gerald Subaru of Naperville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 16, 2020

Hubert was very enthusiastic and good at his job, willing to negotiate and fair. He has the customer focus it takes to make things easy. More

by Pearre.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 16, 2020

Hubert was very helpful and listened to my concerns and needs. Got the vehicle I wanted and answered any questions I had. Very good experience. More

by jgoodmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 16, 2020

I have been getting my scheduled service done here for the past 5 years. I always connect with Collin Miranda as my Service Advisor because he is knowledgeable and very thorough throughout the drop off, s More

by Dianne
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Hi Dianne and thank you for your kind words. We are very happy to hear that Collin was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

July 16, 2020

Donna, was wonderful in getting my car serviced She went out of her way to make sure my car was taken in a timely manner. She was on the top of letting me know updates, & was able to provide me a loaner whe More

by Josie
Recommend Dealer
Yes
Employees Worked With
Donna Tran
Jul 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, Josie! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

...
30
...